Fairfield Inn & Suites Atlanta Peachtree City

Front desk needs to be manned far more than it is. Front desk staff need to be empowered to make service related decisions in real time. We asked for a $4.00 charge to be waived as we needed bottled water when the front desk complimentary water ran out but this opportunity to make a customer happy, was refused. We had a confirmed reservation for a King Size room but were given a Queen bedroom; too tired to ask Receptionist to switch rooms for us so we made do with the Queen beds. Shower curtain a tad short to keep water from flooding the bathroom floor. There was a "fire alarm" (which turned out to be a false alarm) but you could dramatically improve the safety of all guests by installing some kind of public address on each floor to tell guests the nature of the emergency and to vacate rooms, avoid using the elevators and gather in the forecourt until after the fire fighters had given the all clear. Lots of room for improvement at this establishment.

No water pressure No water pressure, tv remote batteries low or remote not functioning, bed not comfortable, pool closed, breakfast was not like the breakfast pictured… more like La Quinta Breakfast quality. For the price Embassy suites is better quality with better food and functioning amenities with water you can feel that doesn’t dribble on you like a stream that’s dried up.

Didn't find no towels in the room outsideThe Pool area was really dirty, a nd not open.

Check in and check out was quick and easy. The staff at the front desk were very friendly and helpful, making sure everything was pleasing to us. The facility and room were both very nice. Also, the breakfast was very good. We will book here again in the future.