美國波士頓皮博迪長住飯店(Extended Stay America Suites - Boston - Peabody)

The room was extra large, with a full kitchen and counter with good operable windows. The carpet was original and had holes and worn places in it in several places. The shower curtain was broken and dangling, but after the first day a maintenance person had come out and repaired it while we were gone, so it was good to know work orders were being addressed. The trash was left full and unemptied in the kitchen after the previous occupant left, which was a clear oversight by the cleaning staff. The breakfast was just coffee and packaged pastries from the store and they were quickly emptied by the first few people down the stairs. I could over look any two of these issues, but taken altogether they need to do a better job.

This was the worst experience we have ever had in a hotel. The room smelled of cigarettes though it was a non-smoking room. There were signs of what can only be described as cigarettes butt marks all over the bathroom and the wall outside the bathroom. Like someone had stubbed out their cigarettes there. There were stains on the carpet and on the sofa. The whole room was dirty. Though the place had a kitchen, it was dirty and there were no dishes. We were told we had to request dishes. Then we had to go down ourselves to collect them. The dishes were filthy. We had to wash the plates and cups and silver before we could use anything. There isn't even an ice machine in the whole hotel. It was the filthiest place we have ever had the misfortune to stay. We moved out the very next morning even though the hotel refused to refund our money!

Noisy; no WiFi: no ac : bad front desk :terrible breakfast

My stay there was ok. The pull out couch mattress had a big stain on it, i had to ask for sheets and blaket for the pull out. And the sheets had stains on it also. Realy nothing special about the room itself.. the only good thing about it, the regular bees was very comfortable.

The property is a little away from things but that is what we wanted. Quiet, comfortable bed, clean, had a small kitchen which can be nice. I will be staying here again.

I was on the second floor people above me on the third floor sounded like they were bowling in their room did not stop till 2 AM called down to the front desk. Nothing was done about it. I was given a full refund, but didn’t get much sleep. Manager was amazing and very apologetic.

Room was very clean and neat, no complaints. Service was quick and helpful. no complaints. will boo again in the future.

Front desk staff was super friendly and helpful. Our room was in need of some TLC. Hole in the carpet and hairs - not mine - in the tub.

The main areas were not clean, carpets were dirty in hallways, my sheets were not completely clean.