芭達雅Baraquda Heeton飯店-Compass Hospitality旗下的評論

住宿方回覆: Dear Valued Guest,Thank you for your wonderful review. We are delighted to hear that you enjoyed our convenient location, close to the beach, shopping, dining, and major attractions. It’s also great to know that you found our service and breakfast to your satisfaction.We look forward to welcoming you back on your next visit to Pattaya.Best regards,Wimon PHALEECluster Front Office Manager

住宿方回覆: 尊敬的 Isaac Po： 感謝您分享您最近入住我們飯店的回饋。感謝您的評論，這有助於我們了解您的體驗的積極方面以及我們可以改進的地方。我們很高興聽到您發現我們員工的服務態度很好，而且我們的位置很方便滿足您的需求。提供優質的服務和優越的地理位置是我們的首要任務。但是，對於您在飯店設施（尤其是空調）方面遇到的不便，我們深表歉意。對我們來說，保持住宿的各個方面都保持高標準至關重要。我們很高興我們的工作人員能夠快速解決問題並為您安排房間更換。您的舒適是我們的首要任務，感謝您對此事的理解。您的回饋非常寶貴，我們將繼續努力改善我們的設施，為客人提供更好的體驗。感謝您選擇入住我們酒店，我們希望將來有機會以更好的住宿條件歡迎您再次光臨。謹致問候，Wimon PHALEE

住宿方回覆: 尊敬的尊貴客人， 來自美憬閣芭堤雅巴拉庫達酒店的問候 非常感謝您的精彩評論，尤其是有關員工的評論，我們希望很快能再次見到您。謹致問候，Chunlika KhamlaCluster 前台經理

住宿方回覆: Dear Yhhya,Thank you for your kind words! We're happy to hear that you found the room layout to be well-designed and hygienic. It's great to know that you had a pleasant stay and consider us a good choice. We hope to welcome you again in the future!Best regards,Wimon PHALEECluster Front Office Manager

住宿方回覆: Dear TSZ PAN,Thank you for sharing your feedback. We're glad to hear that overall your stay was good, though we apologize for the inconvenience caused by the renovation during your stay. We strive to ensure a comfortable experience for all guests, and we will take your feedback into consideration to improve in the future.We hope to welcome you back again soon for a better experience!Best regards,Wimon PHALEECluster Front Office Manager

住宿方回覆: 得知您在供應商那裡有不好的經歷，我們深感遺憾，但是由於事件超出我們的控制範圍，因此對我們的酒店留下差評是不公平的，如果您以後回來，請隨時詢問我們的任何員工 如果您遇到困難，我們會很樂意為您提供幫助，我們還安排了酒店的升級工程，希望您能給我們機會，讓我們以後能為您提供更好的服務，謝謝此致，Dominique ChiaOperations Executive

住宿方回覆: 尊敬的尊貴客人， 來自美憬閣芭達雅巴拉庫達酒店的問候 感謝您抽出寶貴的時間告訴我們您在我們酒店的入住體驗，對於您的入住體驗不符合我們酒店的標準，請接受我們誠摯的歉意。關於空調噪音和氣味，我們已經將您的回饋回饋給相關部門，以找到解決方案以防止再次發生。再次對造成您的不便表示歉意，我們希望在翻新後有機會扭轉這種體驗。 此致， 春里卡康拉 集群前台經理

住宿方回覆: 尊敬的尊貴的客人，來自美憬閣芭堤雅巴拉庫達酒店的問候感謝您抽出寶貴的時間告訴我們您在我們酒店的入住體驗，我們很遺憾得知整體體驗未達到您的期望，對於造成您的不便，我們深表歉意。由於客人滿意是我們的首要任務，我們會更專注於維持飯店標準。最後我想說的是，我們希望您能給我們一次機會，在翻新後扭轉您的體驗。謹致問候，Chunlika KhamlaCluster 前台經理

住宿方回覆: Dear Valued Guest,Thank you for your feedback. We are pleased to hear that you found everything else to be satisfactory. We appreciate your comments regarding the price and will take them into consideration as we continuously work to improve our services.We hope to have the pleasure of welcoming you back in the future.Best regards,Wimon PHALEECluster Front Office Manager

住宿方回覆: 親愛的賈晨和肖健： 感謝您抽出寶貴時間與我們分享您在美憬閣芭堤雅巴拉庫達酒店的入住體驗。 感謝您選擇入住美憬閣芭達雅巴拉庫達酒店。很高興您成為我們的客人。 我們期待很快再次歡迎您再次入住，享受難忘的住宿體驗。 此致， 克里薩達·S. 助理前廳經理 美憬閣芭達雅巴拉庫達酒店

住宿方回覆: Dear Valued Guest,Thank you for your feedback. I’m sorry to hear that you felt there was no room for communication during your stay. We strive to ensure that our guests feel heard and valued, and I apologize if we fell short in this regard.Your comments are important to us, and I will address this with our team to improve our communication and service. We appreciate your input and hope to provide you with a better experience in the future.Best regards,Wimon PHALEECluster Front Office Manager

住宿方回覆: Dear Valued Guest, Thank you for choosing to stay with us, and for taking the time to share your feedback. We are thrilled to hear that you had a pleasant stay with us and that you are satisfied with your overall experience. Your satisfaction is our utmost priority, and it is truly rewarding to know that we met your expectations. Best regards, Wimon PHALEE , Cluster Front Office Manager

住宿方回覆: Dear Valued Guest,Thank you for your delightful message! We are thrilled to hear that our team has made you feel so welcomed and that you consider them friends.Your kind words mean a lot to us, and we look forward to hosting you and your friends again soon. Thank you for choosing our hotel and for sharing such positive vibes!Best regards,Wimon PHALEECluster Front Office Manager

住宿方回覆: 得知您對我們沒有很好的體驗，我們感到非常遺憾，我們已經意識到這些問題並計劃在今年完成升級工作，請讓我們有機會在未來再次為您提供更好的服務，謝謝。此致,Dominique ChiaOperations Executive