芭達雅阿瑪瑞度假飯店的評論

住宿方回覆: Dear Valued Guest,Thank you very much for your wonderful review and for choosing to stay with us at Amari Pattaya.We are truly delighted to hear that you had such an amazing experience and that our beachfront location, peaceful atmosphere, and convenient surroundings contributed to a memorable stay. It is especially rewarding to know that you enjoyed the cleanliness and spaciousness of the room, the comfort of our bedding, as well as our pool and kids’ facilities.Your kind words about our warm and attentive service and the variety of our breakfast offerings mean a great deal to our team. We take great pride in delivering exceptional experiences, and your feedback is a wonderful encouragement to all of us.We are also thrilled to hear that you consider us your top choice for a vacation and that you plan to return. We truly look forward to welcoming you back for another fantastic stay in the near future.Warm regards,Amari Pattaya

住宿方回覆: Dear KKT Kim,Thank you so much for your wonderful review.We are delighted to hear that you enjoyed our convenient location near the shopping mall, our swimming pools, and the variety of facilities we offer for both adults and children. It’s also great to know that you loved the food, the beautiful sea view, and our service.Your kind words truly mean a lot to us. We are especially happy to hear that you had such a comfortable and enjoyable stay.We sincerely look forward to welcoming you back again on your next visit to Pattaya.Best Regards,Amari Pattaya

住宿方回覆: Dear Valued guest, Thank you very much for taking the time to share such a detailed review of your recent stay at Amari Pattaya. We are truly delighted to hear that your three-night stay exceeded your expectations and that you and your family had a comfortable and enjoyable experience with us. 😊It is wonderful to know that you appreciated our convenient location near the beach and surrounding restaurants and shops, as well as our breakfast selection, fresh fruits, and variety of juices. We are especially happy to hear that the pool facilities were a highlight of your stay and that your kids had so much fun with the waterslides. Creating memorable experiences for families is something we always strive for, so your comments mean a lot to our team.At the same time, we sincerely appreciate your honest feedback regarding the air conditioning noise and the room orientation without a sea view. Your comments are very valuable and have been shared with the relevant team as we continuously look for ways to improve our facilities and enhance our guests’ comfort.Thank you again for choosing to stay with us and for sharing your experience. We are truly pleased to know that you and your family left happy, and we very much look forward to welcoming you back again for another enjoyable stay in the future. 🌴✨Best Regards,Amari Pattaya

住宿方回覆: Dear Valued guest, Thank you very much for your incredible and detailed review. We are truly delighted to know that your oceanfront experience far exceeded your expectations.It is wonderful to hear how much you enjoyed the stunning sea view, from watching the sunrise from your bed to relaxing on the balcony with the sunset and sea breeze. Moments like these are exactly what we hope our guests will cherish during their stay. We are also pleased that our convenient location near Terminal 21, Tiffany’s Show, the beach, and nearby amenities added to the ease and enjoyment of your holiday.We are glad that you found the room clean and comfortable, appreciated the bedding quality, and enjoyed the thoughtful layout with a separate bathroom and bathtub. Your kind words about our front desk team, especially regarding the warm service and room upgrade, will certainly be shared with them as great encouragement.It is equally rewarding to know that you loved our breakfast selection, particularly the freshly cooked local noodles. Providing both variety and authentic flavors is something we take pride in.Thank you once again for your high recommendation and for choosing to stay with us. Your recognition of our value for money and overall experience means a great deal to our entire team. We sincerely look forward to welcoming you back for another perfect ocean-view getaway in the future.Best Regards,Amari Pattaya

住宿方回覆: 尊敬的賓客，非常感謝您的評價。我們很高興得知您喜歡我們優越的海濱位置，並對公共區域的舒適度表示滿意。得知我們的環境和設施對您的入住體驗有所正面影響，我們深感欣慰。關於您提到的問題，我們真誠地為客房服務不周給您帶來的不便深表歉意，例如拖鞋和飲用水未能及時補充，以及房間分配未能滿足您遠離電梯的要求。我們也對電梯噪音影響您的休息以及入住體驗（特別是房間升級建議）未能完全滿足您的需求感到遺憾。此外，對於您提出的水質問題，我們深感抱歉。請放心，我們非常重視此事，並將與工程團隊協調，對供水系統進行檢查和評估，以確保其符合我們的水質標準。請您放心，我們正在進行這些改進，以提升所有賓客的整體體驗。如果您有任何其他要求或建議，請隨時與我們聯繫。我們將始終致力於改善服務，確保您滿意。為了提升您未來的入住體驗，我們誠摯邀請您體驗 ONYX Rewards 應用程式。您可以透過應用程式直接與我們的團隊溝通，及時獲得任何疑問或問題的解答。您的滿意是我們的首要任務，我們期待您的再次光臨。此致，芭達雅阿瑪瑞酒店

住宿方回覆: Dear Valued guest,Thank you very much for your review and for choosing to spend your New Year holiday with your family at our hotel.We are delighted to hear that you enjoyed our swimming pool facilities, especially that they were suitable for children and offered plenty of space for sunbathing and relaxation. It is also wonderful to know that you found the room spacious and overall had a good experience during your stay.Regarding your comments about the sea view, we appreciate your honest feedback. Some sea view rooms may have a partial view depending on the building orientation. For your next visit, our team would be more than happy to recommend a pool view or another room category that may better match your preference.We sincerely apologize for the inconvenience caused by the cockroaches you noticed on the terrace. Please rest assured that we take this matter very seriously. Your feedback has been shared with our Housekeeping and Pest Control teams to reinforce preventive measures and ensure thorough inspections, particularly for balcony areas.Thank you again for your valuable comments. We truly appreciate your feedback and look forward to welcoming you and your family back again for another enjoyable stay in the future.Best Regards,Amari Pattaya

住宿方回覆: Dear Valued Guest,Thank you very much for taking the time to share such a detailed and wonderful review of your recent stay with us. We are truly delighted to learn that you had an outstanding experience and rated so many aspects of your visit a perfect 10.It is especially rewarding to hear that you and your family enjoyed the spacious Deluxe King Room, our convenient beachfront location, and the variety of facilities including the swimming pools, water slide, and Kids’ Club. We are also pleased that our shuttle service, breakfast selection, and the attentiveness of our team contributed positively to your stay. Your kind comments about the comfort of the room and overall value mean a great deal to us.At the same time, we sincerely appreciate your constructive feedback. We regret any inconvenience caused by the crowded breakfast area and will continue to explore ways to improve guest flow during peak hours. We are also sorry to hear about the balcony door incident and the inconvenience it caused; your comments have been shared with our engineering team for review. Additionally, we appreciate your feedback regarding the air conditioning noise, curtain blackout, and bathroom door design, and we will certainly look into possible improvements to enhance our guests’ comfort.Thank you once again for your valuable feedback and for choosing to stay with us. We truly hope to have the pleasure of welcoming you and your family back again for another enjoyable stay in the near future.Warm regards,Amari Pattaya

住宿方回覆: 尊敬的賓客，非常感謝您的評價。我們很高興得知您在芭堤雅的旅行愉快，並選擇入住我們酒店。對於您提出的任何問題，我們深表歉意，包括您抵達時房間準備延遲、其中一間房間出現異味以及客房清潔服務未達到您的預期。請放心，我們已將您的回饋轉達給相關團隊，他們將認真審核並改善服務。我們正與客房清潔和工程團隊密切合作，確保房間按時準備妥當，並更有效地解決維護問題。請您放心，這些改進旨在提升所有賓客的整體入住體驗。如果您有任何其他要求或建議，請隨時與我們聯繫。我們將始終致力於提升服務品質，確保您滿意。為了提升您未來的入住體驗，我們誠摯邀請您體驗 ONYX Rewards 應用程式。您可以透過應用程式直接與我們的團隊溝通，及時獲得任何疑問或問題的解答。您的滿意是我們的首要任務，我們期待您的再次光臨。此致，芭達雅阿瑪瑞酒店

住宿方回覆: Dear Value Guest,Thank you very much for taking the time to share such a detailed and thoughtful review of your stay with us.We are delighted to know that you enjoyed your sea view room, especially the beautiful garden views and peaceful atmosphere. It is wonderful to hear that you found the room spacious and our team friendly and welcoming — your kind words truly mean a lot to us.We’re especially pleased that your child had such a great time at the Kids’ Club, with our childcare service and water park keeping them happily entertained. It’s also great to know that our convenient location, just across from the beach and close to Terminal 21, added to your overall experience. We are glad you enjoyed our breakfast selection, particularly the fresh squeezed juices, and that the festive Chinese New Year atmosphere made your stay even more special.At the same time, we sincerely apologize for the delay you experienced with room service. Your feedback is very important to us, and we will certainly share this with the team to review and improve our delivery time to ensure a smoother experience in the future.Thank you once again for your valuable feedback and for choosing to stay with us. We truly hope to welcome you and your family back again for another memorable stay soon.Best Regards,Amari Pattaya

住宿方回覆: Dear Trip999,Thank you very much for your wonderful and detailed review. We are truly delighted to hear that you and your family had such a memorable stay with us at Amari Pattaya.It is especially rewarding to know that you felt warmly welcomed from the moment of check-in and that our team helped make your family holiday even more special. Your kind words about our front desk team and poolside staff will certainly be shared with them, as they always strive to provide attentive and heartfelt service.We are also very pleased that you and your children enjoyed the spacious sea view room, our beachfront atmosphere, and the family-friendly facilities, particularly the swimming pool and children's water play area. It is wonderful to hear that the festive lobby decorations and the illuminated hotel exterior added to the magical experience for your family.Your compliments about the comfort, fun atmosphere, and overall facilities truly mean a lot to us. We are honored to have been part of your family vacation and greatly appreciate your recommendation to other families traveling with children.We sincerely look forward to welcoming you and your family back again for another memorable stay in Pattaya.Warm regards,Amari Pattaya

住宿方回覆: 尊敬的賓客，非常感謝您撰寫如此詳盡的評價。我們很高興得知您對我們公共區域的設計和美學，特別是兒童戶外水上樂園的設計和美感表示讚賞。我們一直致力於為家庭打造充滿樂趣且令人難忘的入住體驗，因此，得知這一點在您的入住期間尤為突出，我們感到非常欣慰。同時，我們也很高興得知您喜歡我們便利的地理位置，步行即可到達Terminal 21購物中心、海灘和周邊設施。我們很高興您覺得我們的客房寬敞舒適，尤其與鄰近飯店相比更是如此。此外，我們也衷心感謝您對客房內一些略顯陳舊的細節提出的寶貴意見。請您放心，我們會持續評估我們的設施並製定改進計劃，以確保在保持酒店特色的同時，提供舒適現代的住宿體驗。我們尤其感謝您考慮再次入住我們酒店。這無疑是對我們最大的肯定。我們期待您和您的家人再次光臨，為您帶來另一個愉快而難忘的入住體驗。此致，芭達雅阿瑪瑞酒店

住宿方回覆: 尊敬的賓客，非常感謝您的評價和詳細的回饋。我們很高興得知您對入住體驗的某些方面感到滿意，例如我們優越的海濱位置以及客房內提供的免費茶點。對於您提到的問題，我們深表歉意，房間分配流程以及確認預訂類別所花費的時間給您帶來的不便，我們深感抱歉。這絕非我們力求提供的體驗，對於由此可能造成的不便，我們深感遺憾。請您放心，房間分配嚴格按照已確認的預訂類別進行，我們將與前台團隊認真審查此事，以確保今後溝通更加順暢，入住體驗更加便捷。此外，對於語言溝通、浴室維護問題（例如浴缸排水和水槽）以及免費小吃方面的誤解，我們也深表歉意。您的回饋已轉達給相關部門負責人，以加強服務培訓、改善維護檢查，並確保我們的團隊為所有賓客提供準確一致的資訊。關於海灘，我們的飯店位於芭達雅公共海灘正對面，雖然我們沒有私人海灘區域，但我們致力於為賓客打造輕鬆的泳池和海濱氛圍。請放心，我們正在進行這些改進，以提升所有賓客的整體體驗。如果您有任何其他要求或建議，請隨時與我們聯繫。我們始終致力於提升服務品質，確保您滿意。為了讓您未來的入住體驗更加便捷，我們誠摯邀請您體驗我們的 ONYX Rewards 應用程序，您可以透過該應用程式直接與我們的團隊溝通，並及時獲得任何疑問或問題的協助。您的滿意是我們的首要任務，我們期待未來有機會再次歡迎您的光臨，並為您提供更優質的體驗。此致，芭達雅阿瑪瑞酒店

住宿方回覆: Dear Valued Guest,Thank you so much for taking the time to send us your feedback. We are pleased to hear that you find satisfaction during your stay with us. As we highly appreciate you sharing such a positive experience. We look forward to the pleasure of welcoming you back in the near future.Best Regards,Amari Pattaya

住宿方回覆: 尊敬的七寶大業，非常感謝您的評價。我們很高興得知您喜歡我們美麗的庭院和迷人的景色，這些的確是我們酒店的亮點。對於您提出的空調噪音、房間狀況、清潔問題以及電梯區域的異味等問題給您帶來的不便，我們深表歉意。請放心，我們已將您的意見回饋給工程部和客房部，他們將立即進行檢查並採取相應措施。我們將對空調系統進行全面檢查，確保其正常運作並將噪音降至最低，同時加強了蟲害防治措施，以保持最高的清潔標準。我們也正在處理異味問題，以確保為所有客人提供更舒適的入住環境。我們很遺憾您的睡眠和整體舒適度受到影響，這絕非我們力求提供的體驗。賓客的舒適與滿意始終是我們的首要任務，我們非常感謝您提出這些問題，這有助於我們改善服務。請您放心，我們正在進行這些改進，以提升所有賓客的整體體驗。如果您有任何其他要求或建議，請隨時與我們聯繫。我們始終致力於提升服務品質，確保您滿意。為了讓您未來的入住體驗更加完美，我們誠摯邀請您體驗我們的 ONYX Rewards 應用程序，您可以透過該應用程式直接與我們的團隊溝通，並及時獲得任何疑問或問題的協助。您的滿意是我們的重中之重，我們希望有機會在您下次光臨時再次為您提供滿意的服務。此致，芭達雅阿瑪瑞酒店