芭達雅假日飯店的評論

住宿方回覆: 親愛的 Joanna W.，感謝您抽空分享您的詳細回饋。我們很高興得知您喜歡我們海灣樓層客房的舒適以及從四樓無邊泳池觀看日落的機會。我們也很高興聽到您覺得海邊餐廳很方便並且對免費停車表示感謝。我們真誠地感到遺憾的是，服務的某些方面未能滿足您的期望。我們非常重視您對行李員和前台體驗的評價。對於您在辦理入住手續時缺乏熱情和關注，以及沒有詢問您的房間偏好，我們深感抱歉。這並不能反映我們所追求的標準，我們將與我們的團隊一起審查您的回饋，以確保做出改進。我們感謝您對協助您更換房間的前台同事的認可，以及您在早餐期間在雞蛋站收到的禮貌服務。您的讚美將作為鼓勵與這些團隊成員分享。我們重視您的誠實，並希望有機會在您下次光臨時恢復您對我們服務的信心。誠摯的問候，Unya Petcharut 營運總監

住宿方回覆: Dear Tingweiyou,Thank you for taking the time to share your feedback. We truly appreciate your perspective and are glad to hear that our location met your expectations. We always strive to provide an enjoyable experience for all of our guests, and it is helpful to understand where we can improve.We regret that the room and the pool did not fully meet your expectations, although the price aligns with the market. Your comments will certainly be taken into consideration as we continue to enhance our offerings.We value your feedback and hope to have the opportunity to welcome you back in the future to provide an even better experience.Warm regards,Unya PetcharutDirector of Operations

住宿方回覆: Dear 安静Tracy,Thank you for choosing to stay with us and for sharing your wonderful experience. We are delighted to know that your stay exceeded expectations and that you enjoyed our prime location, just steps away from Pattaya Beach and close to shopping spree.It is great to hear that you found your upgraded suite with view of Pattaya Beach to be super comfortable and that the beautiful swimming pool and delightful breakfast added to your experience. Our team is always committed to ensuring that every guest has a memorable and enjoyable stay.We truly appreciate your kind words and look forward to welcoming you back for another fantastic visit in the future.Warm regards,Unya PetcharutDirector of Operations

住宿方回覆: Dear 王夏天117,Thank you for taking the time to share your wonderful feedback with us. We are thrilled to hear that you enjoyed the location of our hotel, with its easy access to Pattaya key attractions . We are also glad that the convenient store nearby was helpful during your stay.It is fantastic to know that you were pleased with the spacious and clean room, as well as the beautiful sea view. We are delighted that you enjoyed the infinity pool and that our team’s proactive and enthusiastic service made your experience memorable.We are also happy to hear that you found our breakfast to be rich and flavorful. Your sharing of the experience pictures is greatly appreciated, and we hope to welcome you back soon for another fantastic stay.Best regards,Unya PetcharutDirector of Operations

住宿方回覆: Dear Valued Guest,Thank you very much for sharing your thoughts following your recent stay. It brings us joy to know that you found comfort and convenience in both our seaside location and the surrounding area. The charm of Pattaya lies not only in its vibrant energy but also in the ease it offers to every traveler, and we are delighted that you experienced just that.Your recognition of the reliability and safety of our brand truly encourages us to continue delivering experiences rooted in trust and consistency. We are especially pleased that our proximity to key attractions and amenities added value to your visit.Should your travels bring you back to Pattaya, we would be honored to welcome you again and provide another memorable stay.Warm regards,Unya PetcharutDirector of Operations

住宿方回覆: 尊敬的 BJ 老辛， 感謝您分享您最近入住我們飯店的詳細回饋！我們很高興聽到您有愉快的體驗，我們的位置、服務和設施滿足您的期望。性。很高興您發現附近用餐、散步、休閒活動都很方便。同樣有幫助。您對他們的努力的認可，以及我們所有團隊成員的熱情和微笑，真正激勵我們繼續提供卓越的服務。舒服的。再次感謝您選擇入住我們酒店並給予我們深思熟慮的評價。祝您聖誕快樂，假期愉快！

住宿方回覆: 親愛的劍落水斷，謝謝您抽空分享您的回饋。很遺憾您的住宿體驗未能達到您的期望。我們已仔細記錄了您對游泳池位置、房間設施和整體體驗的評論。我們理解提供清晰訊息的重要性，我們將努力確保未來的客人更好地了解佈局和產品。

住宿方回覆: Dear Bulaidelei,Thank you for sharing such a heartfelt experience. It is truly touching to hear how Holiday Inn Pattaya provided support during a challenging time and that you have returned to reminisce and express your gratitude. We are delighted that the team thoughtfully arranged the same room, making your stay even more meaningful. Your story is a testament to the warm hospitality and care that define true service. We look forward to welcoming you again in the future! 💙Warm regards,Unya PetcharutDirector of Operations

住宿方回覆: Dear Jixiangdeshitou,Thank you for sharing your wonderful experience. We are delighted to hear that you enjoyed our facilities, cleanliness, and the lively surroundings with the beach just across the road. Your special mention of Annie at the Front Desk is truly appreciated. We are glad she was able to assist you in securing a high-floor sea view room for the best experience.We look forward to welcoming you back for another memorable stay.Best regards,Unya PetcharutDirector of Operations

住宿方回覆: 親愛的先生，多麼精彩生動和衷心的評論啊！感謝您如此完美地捕捉了芭堤雅假日酒店的精​​髓。從寧靜的海景、設備齊全的寬敞客房到輕鬆的陽台體驗，您的話語真正為我們的酒店注入了生機。溫暖。在鬱鬱蔥蔥的綠樹環繞中享用美味佳餚開始新的一天，最後在屋頂露台上欣賞令人驚嘆的日落，這聽起來確實是一個完美的假期時刻。對我們來說意味著一切。確保我們的客人感到受歡迎和受到照顧是我們的首要任務，您對此的認可是令人難以置信的回報。再次感謝您精彩的評論。

住宿方回覆: 尊敬的客人，感謝您分享您的回饋。我們對您入住期間發生的事件深感遺憾，我們很感激當時正在游泳的其他客人發現並能夠提供幫助。客人的安全和健康是我們最優先考慮的事情，我們非常重視所有與泳池安全相關的問題。需要澄清的是，正如整個泳池區域的標誌清楚顯示的那樣，這裡沒有救生員值班。我們鼓勵所有房客在使用泳池時格外小心。如果發生任何緊急情況，我們的團隊隨時準備迅速回應，正如我們為您的家人提供的幫助所表明的那樣。雖然我們理解您的擔憂，但我們向您保證，我們致力於維護所有客人的安全，並將繼續審查和改進我們的安全協議，以防止將來發生類似事件。我們感謝您的理解，並希望您的家人一切安好。誠摯的問候，Unya Petcharut 營運總監