芭達雅盛捷飯店的評論

住宿方回覆: Dear Khun JUIYEN LIUThank you very much for taking the time to share your detailed feedback. We are truly sorry to learn about the disappointing experience you encountered during your recent stay with us. Please accept our sincere apologies for the inconvenience caused regarding the room allocation, unpleasant odor, and miscommunication about your breakfast inclusion.Your comments are very concerning and certainly do not reflect the high standard of service we aim to deliver. Please rest assured that we have shared your feedback with our Front Office and Housekeeping teams for immediate review and corrective action. We are also working closely with our reservation partners to ensure booking information is communicated accurately to prevent such misunderstandings in the future.We deeply regret that your experience did not meet your expectations and that we were unable to provide the level of comfort and service you deserve. Your feedback is invaluable to us, and we will take it as an opportunity to improve our operations and training.Once again, please accept our heartfelt apologies. We truly hope you will give us another opportunity to restore your confidence in Somerset Pattaya in the future.Warm regards,Panicha SAssistant Guest Service Manager

住宿方回覆: Dear Khun 旅遊大使 wai wai,Thank you very much for your kind review and for taking the time to share your experience with us. We’re delighted to hear that you enjoyed our superior location, the nearby food options, and the lively atmosphere around the hotel.We also appreciate your thoughtful suggestion about adding a small table on the terrace — it’s a great idea, and we will share it with our management team for future improvement.We’re truly glad that you had a comfortable stay and that you plan to visit us again. We look forward to welcoming you back soon for another enjoyable experience.Warm regards,Panicha SAssistant Guest Service Manager

住宿方回覆: Dear Valued guest,Thank you very much for taking the time to share your thoughtful review.We’re delighted to hear that you enjoyed our convenient location near Central Pattaya Shopping Mall and the beach, as well as the relaxing atmosphere and stunning views from our rooftop pool and balcony.We truly appreciate your comment regarding breakfast. Your feedback is valuable and will be shared with our culinary team as we continue to improve our offerings to enhance the overall guest experience.It was a pleasure having you with us, and we look forward to welcoming you back for another comfortable stay soon.Warm regards,Panicha SAssistant Guest Service Manager

住宿方回覆: Dear Valued guest,Thank you very much for taking the time to share your thoughtful feedback about your recent stay with us. We are delighted to hear that you and your family enjoyed the comfort of our family room and appreciated the convenience of our fully equipped kitchen and laundry facilities.We sincerely apologize for the inconveniences you experienced with the curtain light blockage, the air-conditioning noise, and the delay in preparing the birthday setup. Please rest assured that your comments have been shared with our Engineering and Housekeeping teams for improvement, and we truly appreciate your kind understanding regarding the delayed cake delivery.Your feedback is extremely valuable and helps us enhance the quality of our guest experience. We’re very glad that, despite the issues, you still felt our team’s thoughtfulness and enjoyed your stay overall.We look forward to welcoming you and your friends back again soon at Somerset Pattaya.Warm regards,Panicha SAssistant Guest Service Manager

住宿方回覆: Dear Kkxxoo,Thank you very much for taking the time to share such a detailed review of your recent stay with us. We are delighted to hear that you enjoyed our spacious lobby, family-friendly facilities, and convenient location near Central Pattaya and the beach.We’re also pleased that you found our two-bedroom apartment comfortable and well-equipped, and that our team’s patience and service made a positive impression on you.Your comments about the breakfast variety and overall experience are greatly appreciated and will be shared with our culinary team for further improvement.Once again, thank you for your valuable feedback. We hope to have the pleasure of welcoming you and your family back to Ten Six Hundred Hotel for another enjoyable stay soon.Warm regards,Panicha SAssistant Guest Service Manager

住宿方回覆: 親愛的雲霄旅遊達人：非常感謝您對我們的好評。我們很高興聽到您喜歡我們便利的地理位置、寬敞的客房以及我們提供的各種便利設施。我們也很高興得知您欣賞了屋頂海景，並認為我們的員工友好且樂於助人。您的好評激勵著我們繼續為所有客人提供優質的服務和舒適的住宿體驗。我們期待您下次光臨芭堤雅盛捷酒店。此致，Anusara Sookjaroen 值班經理

住宿方回覆: Dear Valued guest,Thank you very much for your kind review and for choosing to stay with us. We truly appreciate your thoughtful comments about our hotel’s convenient location, pleasant environment, and excellent service.We are delighted to know that you had a great experience with us in Pattaya. Your feedback means a lot to our team, and we hope to have the pleasure of welcoming you back again soon.Warm regardsPanicha SAssistant Guest Service Manager

住宿方回覆: Dear Valued Guest,Thank you very much for sharing your detailed review and recommendation. We’re truly delighted to know that you and your family had an enjoyable stay with us.It’s wonderful to hear that you found our rooms clean and comfortable, and that your children enjoyed the rooftop infinity pool and the water park. We’re also glad that our location, surrounded by convenient shops, restaurants, and family-friendly activities, made your stay more pleasant.We sincerely appreciate your kind words about our staff and service. Your feedback motivates our team to continue providing attentive and caring hospitality to all our guests.Thank you once again for your thoughtful review and for recommending our hotel for families. We hope to have the pleasure of welcoming you and your loved ones back again soon.Warm regards,Panicha SAssistant Guest Service Manager

住宿方回覆: 尊敬的Samer99，感謝您與我們分享您的入住體驗。我們很高興歡迎您再次入住，並得知您喜歡我們寬敞、設施齊全的客房、令人放鬆的泳池區以及便利的地理位置。我們也感謝您對我們餐廳和服務的誠實回饋。您的評論非常寶貴，將有助於我們改進，確保您下次入住時擁有更美好的體驗。很高興聽到您的入住和退房流程順利便捷。我們真誠地希望很快再次歡迎您入住，享受舒適的住宿體驗。此致，Panicha S 助理客服經理

住宿方回覆: Dear Valued guest,Thank you very much for taking the time to share your experience with us.We’re delighted to hear that you enjoyed our convenient location just across from Central and the beach, as well as our rooftop pool and children’s playground.It’s wonderful to know that your family had a relaxing and enjoyable time, especially with the facilities designed for our little guests.Your kind words are truly appreciated and will be shared with our team.We look forward to welcoming you and your family back again soon for another pleasant stay.Warm regards,Panicha SAssistant Guest Service Manager

住宿方回覆: 尊敬的賓客，非常感謝您抽出寶貴時間與我們分享您詳盡而正面的評價。我們很高興聽到您入住愉快，並覺得我們酒店舒適、設施齊全、位置便利。我們尤其高興您對我們的客房、設施、清潔度、友善的員工、早餐、無邊際泳池和健身中心表示讚賞。您的好評對我們的團隊意義重大，我們一定會與大家分享您的回饋。我們始終致力於提供難忘的體驗，我們很高興得知您在這裡度過了愉快的時光。我們期待您下次來芭達雅時再次光臨。此致，Panicha S 助理客服經理

住宿方回覆: 尊敬的賓客，非常感謝您抽出寶貴時間撰寫評論並與我們分享您的入住體驗。我們很高興您對我們乾淨整潔的客房、完善的設施（包括兒童俱樂部、健身中心和游泳池）以及我們位於芭堤雅市中心對面的便利位置感到滿意。得知您對我們全體員工的微笑、熱情接待和服務感到滿意，我們的團隊深感榮幸。您的讚揚是對我們團隊莫大的鼓勵，激勵我們繼續為所有賓客提供最優質的服務。我們真誠地希望在不久的將來有機會再次歡迎您入住我們酒店。此致，敬禮！前台助理經理 Panicha

住宿方回覆: Dear Fenghuangniepan_1122,Thank you for your valuable feedback and for raising an important point about value for money.We’re pleased to share that we offer free parking and complimentary Wi-Fi for all our guests. For those who require faster internet speeds, we do offer an optional upgrade at a small additional cost, but the standard Wi-Fi is always free.We aim to provide clear and transparent pricing, and we truly appreciate your comments as they help us continue improving our services. We hope to have the pleasure of welcoming you again soon.Warm regards,Anusara SookjaroenDuty Manager

住宿方回覆: Dear Laoyingyizhi,Thank you very much for sharing your experience with us. We’re delighted to hear that you enjoyed our convenient location near Shengtai Shopping Mall, our swimming pool with ocean views, and the wide variety of breakfast options.We also appreciate your feedback regarding the limited variety of fruit and will share it with our team to see how we can improve.We look forward to welcoming you back again for another enjoyable stay.Warm regards,Panicha SAssistant Guest Service Manager