安帕斯凱隆飯店(Clarion Inn Amps Patiala)

We booked Clarion Inn hotel, Patiala for the cocktail and Haldi function on 11th and 12th February 2024 and I had the worst experience here. On 11th I had cocktail party and The food, the hospitality and everything else was the worst. The hotel has such big name but had nothing. Firstly they don’t know how to fulfill commitments. Secondly they don’t even have proper cutlery. They were serving everything in disposals. Also we gave them our own cutlery they didn’t even returned it to us. Hotel didn’t even have waiters to server or refill the food, food quality was the worst , not a single thing was worth eating at all. Let’s talk about The rooms, they didn’t even have basic amenities in the rooms at all. My guests had to call room service again and again to request for the basic things. Moreover, let me share one video also, Ceiling of one of the room also fell of. This was really disappointing. During breakfast time, can you imagine, my guests were making things themselves, cuz the hotel didn’t have any service at all, they didn’t have waiters, and the quality was literally the worst. My guests told me that we are better without any breakfast and went outside to have something to eat. It was really embarrassing for us. You can see the chana puri in the photos, never seen so bad puri at a 4star hotel ever. They were taking 30min to serve things and even then the food was like this. Moreover during the dinner time after Haldi, restaurant took 30min to serve milk, to serve chapatis, and that time again my guests just stood up without having proper dinner. All of my brother’s wedding functions went out bad just because of the hotel’s poor ***agement and services. I will never recommend this hotel or this franchise again to anyone.

Was there to attend my friend’s ring ceremony. The food was ok - certainly not 4 star level. We had problems with the washroom. Was pressure was negligible which caused annoyance. Nobody fixed that. Some guest found out their handwash stinky. When complained, the ***ager and HR were rude and argued with us as if we were liars. Our experience was ruined. My friend spent a hefty amount for a mediocre service. Request everyone to not waste your buck booking this hotel just cause of its location, size and fake 4 star rating.

I came for a business trip ,the very first thing I needed was the wifi and the connectivity was good loved their hospitality , rooms are amazing , services are quick and hastel free. Food is a must try

I visited the salon today and the services offered in the salon were great. Staff was very humble and polite especially kumkum mam and azam sir. It was a great experience and i would recomend it to everyone..

We really enjoyed the stay here good room good ambience nice breakfast and dinner service specially mention to team Pankaj kumar and his team food was up to the mark. Highly recomeded this place away from city crowd.

Good Hospitality , rooms were made very good and Hyginatic food aslo very delicious staff served very well and. breakfast buffet was also good all basic items provided good ambience. Hotel location is also fine all necessary areas nearby..

Good experince te really enjoyed liked food andi service good ambience , service was very fast We really want to recommend this place to everyone.thank you team AMPS .......keep it up thanks will visit again.

I have never had such a bad experience. Even an OYO provides better service. We had booked for 2 days and had issues from the time we checked in and the House keeping did a good job to make amends. However, front office is rude and unhelpful. The salon staff is polite but hairdresser does it alone because of which the finish of the hair is not how it is suppose to be. After telling them the next day, the lady in front office talks on Salons behalf and says that "we don't take Or give help. " I would recommend you not to waste your money.

Simply want to say whenever anyone is in Patiala, don’t book/stay in Clarion Patiala. Rather go for some cheap stays. Clarion Patiala is horrible in Service, rooms, maintenance, food, Response, Cleanliness etc etc.