史蒂文森馬納塞海灘度假村

When I had requested a burger meal for lunch, delivered to my room. When I called back after 75 minutes, still waiting for my order. They said the burger pattie was frozen. I understood ir was quiet season and they didnt have many guests. This still does not explain why they did not call me back as a courtesy to change to what they had available. I am easy going, however simple things to improve communication can help them in future situations. The Food at Savaii Resort, lagoto Resort and Spa and Kokonut all down the road... Tops... Make up for my circumstances

I didn’t have super high expectations of this place as the recent reviews aren’t great! It is very low budget accommodation at a hugely overinflated price! Upon arriving staff basically threw the keys over and left me to my own devices. No letting me know where the facilities were or where breakfast or anything else was. The room is rundown and downright dirty. I had dead cockroaches and millipedes throughout. The toilet seat was yellow from discolouration. The shower tap fell off the wall each time I tried to use it. Beds are uncomfortable and mattresses are worn and old. Furniture is old and stained. Air-con drips water onto the floor and struggles to work. The lock on my door was physically falling off and the door was swollen so hard to open and close. The reason I have given two stars is the location …. Beautiful beach, beautiful views, good snorkelling, amazing sunrise / sunset, pure peace and quiet! The staff member who gave us transfers (Leo) was lovely and so helpful! You are paying for location only here, not the facilities! But the price is way too high! With some upgrades and cleaning this place has so much potential to be amazing!

What a disappointment Stevensons was. Very little effort has been put into maintenance for many years and the place is extremely run down and dirty. Location is ok but the new seawall (not in website photos) has ruined the beachfront and the concrete stairs to access the water are hazardous and constantly blocked by five paddleboards & sea kayaks (of which there were only two unbroken paddles). Staff are mostly friendly (aside from the reception) but did blast loud music until midnight and again at 7am. Food was better than expected but pricey. Breakfast was decent. Read the recent reviews and avoid this place. If you want e resort experience then you would be much better served staying at Le Lagoto or Savai'i resorts which are just down the road or if you are looking for a beach fale experience stay at one of the others next door for much less.

Do NOT stay here. Female in the office was rude on arrival, like she was doing you a favour. The whole place is broken, dangerously so. It needs a complete overhall. I can hardly believe it is running as a charging buisness. Our room was so very dirty, the toilet wasnt properly screwed to the floor. Limited menu, young waiters bar staff tred to be accomodating (only positive). At 10am they turned the water off to the cabin on checkout but while I was still in the bathroom. VERY expensive.... so very dissapointing. If I was a booking agency I would be embarresed to have this as a liting. Please dont waste your money and time.

Good: Room was well furnished, good location with a beautiful beach. Bad: I had to wait an hour past check-in time to receive my room. The wear and tear was really apparent: everything was pretty old, room doors won’t open and close smoothly, the toilet didn’t flush properly, etc. No WiFi. The shower is weirdly designed with stone walls and a step in the middle, and instead of a shower head it’s like a rain-gutter. The food was terrible: complementary breakfast is just eggs, toasts with butter, and croissants; the lunch I had tasted bad and you could tell it wasn’t fresh but rather microwaved, and at check-out they tried to overcharge me for it double. There was construction going on near the pool and restaurant, which was not disclosed when booking the room. All these things would normally be just a nuisance, but not when you pay more than USD200 a night.

The best I can say about Stevenson’s at Manase is its location and its accommodation. Our party stayed in 2 adjacent Euro Fales which looked out over beautiful ocean and sunset views. The beds were comfortable and the shower worked beautifully. There was enough room to not feel cramped. Breakfast each morning was plentiful with a selection of choices, fresh pots of coffee or tea and a daily special of either scrambled eggs or fried eggs. On the negative side my biggest issue was with their method of billing for drinks and food. Although we asked at each order for our bills to be separated for each fale, there was no request to sign each bill so as to establish its authenticity. This meant that when we all checked out we received a ‘lump sum’ bill, with no itemised accounting. We found later, by comparing our respective bills that we had paid for items from our friends’ bill and vice versa. There was no way of challenging their accounting system, so we paid and tried to sort it out between ourselves. The lunch and dinner menus varied very little and had very limited choices, on top of this the meals were quite expensive. Most food is deep fried. The resort is certainly tired-looking and rundown but the pool was clean. Our friends’ fale next door had the power go out every day in the afternoon. We all got to know the resort electrician quite well! Daily cleaning was non-existent unless you asked at reception – we stayed 6 days.