帕西市San Jose Chapel附近住宿

great service and easy to communicate

We stayed in Astoria Plaza for over a month. We made our reservation well ahead of time and made a deposit (e-transfer) 10% of the total cost of our stay, plus extra cost for the early check-in. Upon checked in about 5:00 a.m., I was surprised when the front desk staff asked us when are we going to settle our account. I said “can’t you see on our reservation that we made a deposit w/c was equivalent to 11 days stay”? We were told that there was no room available yet on the higher floor so in the meantime we were given a room on a lower floor and promised that we will be moved on the higher floor in 2 days. I also asked if we are entitled for a free breakfast that morning, he said No because the cost for early check-in does not include breakfast. Anyway, once we were in our room the phone rang and he said Yes we can have free breakfast at the Astoria Cafe. We found the room on the lower floor was alright so we didn’t bother to be moved on the higher room. We have stayed in Astoria Plaza several times, and we know some staff who have been working there for 10 years or more. We accidentally broke a glass in the bathroom and we asked for replacement but was charged (pesos) to our account. However, the replacement glass was not delivered soon, until the day I talked to the housekeeping guy. I have seen blood or urine stains on the bedsheets. For our long stay in Astoria Plaza, we thought we could get a free transfer to the airport. Unfortunately, we don’t get that benefit so we settled for a grab taxi that was large enough for our 4 luggages and 2 carry-ones. Overall, our over a month stay in Astoria Plaza was pleasant. Our special thanks to Jinky Ching, Mac, Joy, Honey, Diane, Claire, Gella and all the staff in the cafeteria, for looking after us in the morning. 👏 Thank you to the concierge staff, for the free shuttle services to and from MegaMall/Shangrila.👏

這裡的員工很友善 停車一天只要50披索 停車場在2樓3樓大廳在1樓附近出行非常方便。 去附近的mega mall.很大

房間很乾淨,很好。位置到其他地方,如商場,大排檔和銀行,對一些旅客來說很方便。工作人員樂於助人,很有禮貌。

房間很乾凈，也很整潔，前台的帥哥美女和門口的保安都很熱情。早餐也不錯，可以加煎蛋。唯一的不足是窗户無法開啟，空調有點漏水

儘管疫情帶來了限制,但我真的在這家酒店住得很開心。即使在我還在加拿大並試圖預訂/重新安排酒店預訂時,這家酒店的經理拉爾夫也非常有幫助。當我擔心我的預訂時,他非常樂於助人,很容易回覆。前台工作人員總是開朗,每次我打電話給他們時,都很容易滿足我的需求。我在那裏住了4晚,但沒有什麼可以說我是多麼高興我預訂了酒店預訂。謝謝。

住了三天，首天發現床單和被子可能是沒換，有香水味，次日讓酒店換了，不過本人身上出疹需要返國後就醫。總體服務員態度熱情，就是服務反應有點慢，大堂前台服務員當沒有接待客人時，三四個前台服務員互相大聲聊天有講有笑。樓層服務員有禮服務周到。第一天進住發現馬桶蓋歪了。

I would like to express my thanks and appreciation for the service and care I received at Summit Hotel and Resort with the quality assistant of Gen. Manarger and staff during my bday staycation .the room was sanitized and clean and followed the standard health protocol and stable hi speed internet connection also the complimentary breakfast so clean and delicious.thank you again

整體來說中等偏好，但由於是自助入住，可能在整體體驗上有一點點沒那麼好。 另外房間衛生沒有打掃得很乾淨，會有灰塵跟小昆蟲屍體，但不影響整體居住。 樓層很高，冷氣很涼，沒有菸味很棒。 浴室水溫不好控制，但因為當地很熱，因此都洗冷水澡為主。 沒有人來收垃圾有點可惜。 樓下有大超市，7-11，以及水果攤，生活機能非常好。 電梯有１２台，但不知道為何，還是要等很久。 進出要記得帶護照，保全會不定期查驗身份～ 總而言之，我下次來應該還是會考慮這個飯店住宿。

中央空調一股子臭味，晚上12點換了房間沒味道，衹要打開空調那臭味就來了，開始以為是廁所臭關上了廁所，結果從房間去廁所發現廁所一點氣味都沒有，房間三個插座就一個好的，還得用東西抵住才能充電，什麼破酒店