卡倫西飯店式公寓套房

pre-check in, responded on reservations team's email and complied with what is requested. Posted a question regarding if ID will be needed for the guest and parking privileges, only got a one liner response, without getting my questions answered. 2. check-in, even if been made aware that there is no front desk, upon arriving and approaching the attending security personnel, took a while to search for our reservation. Mostly due to a single incorrect letter written on their copy for my last name. After handing my ID, which I already sent via email to the reservations team, which I didn't mind. What made it irritating was my wife and kids are being asked for their ID's, even if it there were nothing being said be it on the trip.com page or email communication. Take note, that it was my 2nd question on my email to reservations, that was answered with a 1 liner response only. 3. WIFI connection is unstable, toiletries was only available on 1 bathroom, living room bathroom shower leaking (cannot use), room AC not cooling room efficiently and worst was cockroaches roaming around bathroom, bedrooms, dining and kitchen cabinets.

That service Apartment building, it was Air BNB, please don't mention it was Hotel, it was Air BnB, it did not provide any service, How can l give any comments for my stay, l think l can comments the air condition was nosity, all the room floor not clean. Please don't told customer it was Hotel, Trip com. should told customer it was air B n B.!!!!!!! I never will stay in that air BnB. 👎 images.

儘管我們在入住過程中遇到了一些問題（1. 管理員最初無法找到我們的預訂；2. 我們被告知要出示疫苗接種 ID，儘管預訂信息中沒有說明這是一項要求）我有我的，但我的伴侶沒有她的。房間裡有不錯的廚具，自從我們住了兩晚以來我們一直在使用。在我們入住之前，這個地方似乎沒有完全清理乾淨，因為垃圾箱內仍然有一些未收集的垃圾，冰箱裡剩下的黃油（可能是前一位客人的）。我們也注意到床單和羽絨被有一些污漬。我只是希望那些是舊污漬，而不是前一位客人留下的污漬，因為那真的很糟糕。除此之外，位置非常好。對於我們支付的價格來說，這完全是一種偷竊。我只是希望單位的整體清潔度能夠得到改善。

房間雖小，但溫馨舒適。床不錯。步行即可到達SM。對我的住宿感到滿意。適合住 1 或 2 晚。

入住比較困難，不像飯店那麼方便。這是一個相當狹窄的地方。主人非常友好。網路速度很快。如果他們不認識你，安全就會有點困難。非常方便，靠近商場。