SHELL_Staycation

Great value for money!!! We booked because of the concert in MOA Arena!

SHORE 1 TOWER C1 UNIT #0997C (PAKIIWASAN!!!!) WORST EXPERIENCE EVER!!!! Nag-book para less hassle pero stress kami buong stay?!!! First, thru chats pa lang nag a-ask na ako kung ano need ipresent upon check in pero di nila sinabi na need andon yung actual person para malagay sa list! Nanghingi rin sila ng pics ng valid id namin thru email pero di pa rin na-counted yung kasama namin. Imagine, nagbook ka para sa 4pax (tho, 3pax lang kami) pero 2 person lang nakapasok kasi etong si host hindi nga sinabi na ganun ang rules samantalang kahit sa actual nagbigay kami ng digital id nung friend namin. Ang gusto niya mangyari ilusot na lang namin friend namin kahit kasama naman sa bayad??? Ang ending after event 9PM na kami nakapasok nung isa kong friend (hindi pa rin nakapasok yung isa, so no choice need ko pa ulit magbook para sa kaniya kasi nga pagod na kami) I tried reaching out the host pero hindi sinasagot sa calls ko and nagpatay pa ng phone so hanggang sa makacheckout kami wala kaming narinig sa kanya!!! Second, walang connection yung wifi so di namin nagamit yung TV (yun lang meron sa unit wala man lang ibang pwedeng pagkaabalahan) wala rin signal yung phones namin kahit data, ang hina pa nung aircon!!!! Third, plano rin namin mag swimming so sinunod namin yung nakalagay sa email na need ng advance information so etong si host hiningan kami ng bayad 150 each for 3 pax (kasama na sa list yung isa kong friend na hindi nakapasok ng unit) we're excited to access sa pool todo outfit na rin kami then pagbaba namin pinapunta kami admin for approval, and guess what??? hindi raw valid ang soa since may billing na??? and ang advise samin need magbayad and irefund na lang sa host yung advance payment for pool pero wala pa rin kaming nakuhang sagot sa host, sa sobrang inis at stress we decided na lang na bumalik sa unit namin at mag hintay ng checkout time kasi nawalan na kaming gana sa buong stay namin. TO YOU MS. GENEVIEVE LEE, SALAMAT SA WORST EXPERIENCE NA HINDI NAMIN MAKAKALIMUTAN!!!! SALAMAT SA HINDI PAGSAGOT SA CALLS NAMIN KAHIT NAMO-MROBLEMA NA KAMI AT TALAGANG NAGPATAY KA PA NG PHONES OR NAKA-BLOCK NA ATA AKO DIYAN!!!!! NAGHIHINTAY PA RIN AKO NG REFUND PARA SA POOL ACCESS NA DI NAMIN NAGAMIT KASI AYOKO NANG MADAGDAGAN PA YUNG NILABAS KONG PERA PARA SA STRESS NA BINIGAY MO SAMIN NG FRIEND KO!!!!!!

Unsatisfactory stay. Room not clean with broken kitchen appliance, moldy dirty wash/bathroom with no shower curtain therefore floor gets wet and no bath mat to step on,black mold on the soap holder, dirty,no toilet paper, main light fixture in living room broken, bedsheets linty and feels unclean. I had a terrible experience with electric personnel showing up at the door to say he needed to cut electricity for nonpayment by owner which got rectified after messaging the agent. Im reporting this so it does not happen to anyone else. We are supposed to be enjoying a vacation and not experiencing these unpleasant unsatisfactory experiences. Unsatisfactory.

Pleasant stay and was able to enjoy my weekend thanks to its proximity to my event.

Average. Kitchen sink is defective.