智選假日套房飯店休斯頓東(Holiday Inn Express & Suites Houston East)

Staff is terrific!!! No proper response at alllll…. Have to call and wait so long in the reception for them to come and attend… We just said in the morning that we don’t need house keeping that day, but later when we washed and asked them… they denied. Though the staff was just next door doing the house keeping… the house keeping staff too did not even bother when I called 2 times run just 3 feet away to ask for something…. We started for 2 days and they did not even provide water bottles for the second day… we only had 2 8ounce bottles when we entered the first day… the next day they wanted us to buy it…. Or else go to the gym and get water on any cups… Aweful experience!!!!! This property is actually good with the room and cleanliness… may be this particular staff group is just taking it for granted…. Overall clumsy staff… not friendly at all…

El hotel tiene un muy buen servicio. Creo que necesita algo de mantenimiento en las habitaciones. La primera habitación que nos dieron tenía mucho olor a humedad y viejo. Nos cambiaron a otra mejor, pero igual como que se siente olor a viejo. Lo demas, para el tipo de hotel estaba muy bien! Limpio y sábanas y toallas impecables.

muy recomendable, habitaciones amplias y comodas

The clerk didn't know much english, so he couldn't communicate well not only with me but with other customers. Breakfast was done by 8:30. The place coming apart and the elavator needs to be check, really this place needs to be torn down or charge less for the rooms

Ok!

What a great option for staying outside of the city. Easy drive to NRG stadium and downtown. The room was spacious and very clean, and the bed comfy. If I "had" to give any negative feedback it'd be we wished the water pressure was better, but nothing to make us rate this place lower or not stay again. We definitely stay here again!

Nice, clean, quiet and noticed police driving around twice, giving us a safe feeling.

Easy and fast check in. Quiet, peaceful and very comfortable night sleep. Stocked on toiletries. Very clean. Good, warm and filling breakfast. We had left the hotel for a few hours already and noticed that my son had forgotten his headphones in the room. He was so grateful when they told us that they had found them.

The staff is friendly and accommodating. The rooms are spacious and offer Dove products.