凱藝飯店(Quality Inn)

Mini vacation for a funeral. Not too bad of a stay. It was clean and decent for a place to lay our heads and take showers. Which I thought the shower was cool.

The hotel staff were very short and not so welcoming upon arrival. In fact, he seemed annoyed he had to check us in. The bathroom had someone elses hair in the shower, the water smelled and tasted bad the toilet was broken. The morning breakfast was not so good and the staff kept munching on the food (one took 12 sausages) so the remaining guests didnt have enough food. It was very disappointing.

Hasn’t been updated in years, breakfast is just a bunch of microwaved food that you have to ask for. Honestly would be better spending a little bit more and going to the holiday in across the street.

Hot food warmer needs to be replaced. Food needed to be microwaved to be hot. Cover on warmer broke so when you lift lid the other half falls off. Hallway was not vacuumed for 2 days & my bed looked just like I just got out of it, homekeeping didn’t make it. I have always stayed there with no issues when visiting in Parsons but I will reconsider the next time.

Breakfast is very good except when they run out and don't refill. Cable TV does not have the 3 major networks only one available.

Could not get my TV to get channels so called front desk. The gentleman working that night seemed annoyed and said he’d be up soon. After 15 min called again, no answer, so went to front desk and he said he’d be up to look at it in a minute. He came up looked at it for a minute, unplugged it and he said, “it will come on in a minute.” After a few minutes as it did a self check, I was still unable to get tv on, so paid for room w/o tv because I wasn’t going through all that again. Also room smelled like vomit. I have stayed at this place several times before and have always had good service, but not this time. Also have had issues not getting tv to work but a girl came and fixed it right away. Maybe you could provide instructions on what to choose. I was very annoyed about the young man’s attitude in helping rectify the situation but chose not to address it again because I probably would not have been very nice, so chose to ignore it!

Was clean and comfortable. Needs updated though, things are getting worn and old, dated. No usb ports to plug into, not enough outlets for needed items; had cpap and heating pad and wanted the light too.

Clean property, comfortable bed, good service, reasonable value

It was adequate for a night stay but needs some updating and care.