BbanjjakOverall, I was quite satisfied. Facilities, maintenance, and staff friendliness were all great. The only downsides were the location. It was located next to a road with an overpass, so it was a bit noisy and the surroundings felt somewhat chaotic.
That said, considering the room condition at this price, I believe it offers strong value for money.
JJavier A. Roque入住的時候客服最初很棒,由於我一直在越野開車,所以沒有時間檢查停車的細節。到了被告知停車被預訂了,告訴我可以停在便利店和酒店之間的小街上,那天晚上或凌晨我的車被撞了。現在工作人員在那一刻很好,讓我再多使用房間,弄清楚該做什麼,並確保警察報告很好。他們在我汽車對面的那條街上有攝像頭。這是客戶服務下降。我要求和打電話要求事件的錄像片段,我一直在被推到一邊。顯然沒有人知道我得到錄像的情況,但經理和所謂的負責視頻錄像的安全團隊。我發送了一封電子郵件,要求它,沒有收到任何東西。沒有回電有關視頻片段。這是非常不專業的,當客戶的車輛在他們的財產時被撞壞了。我本應在事件發生後至少一兩天獲得錄像,但整整一個星期都是瘋狂的,我必須等待經理週二在現場,以解決我的情況!不專業,不可接受的。
MMike and Lea KlattThis quality Inn and suites was by far the nicest two star hotel I have ever stayed in! Everything worked… The staff is amazing… I loved it here and will stay here every time I come to Albuquerque!
訪訪客用戶The room that I stade the air conditioner made aloud noise when running. The hotel was out darted it is in need of a face lift. The hotel staff will not change your linen or do anything in your room if you are booked in for a week. They if you want clean sheets or tiles you have to bring them to the office and exchange them. If you have a stain of on them they are going to change you$25.00 per item even a face or hand towel. I thought that was crazy. I left a day earlier than when I was supposed to. I did take a video of the room. I just have figure how to up load it