雅加達 有停車場的飯店

We stayed for 1 night just want to experience. Room was clean, room service food was excellent, the 4/5 is scored for Housekeeping team on the floor, very polite and helpful. The only one thing we were not pleased about was the fire test. My partner and I work in the hospitality industry which we fully understand how fire test works in every hotel. However, this hotel did not organize or train the staff well to handle the test. Upon arrival, there was no information provided about the fire test. No letter in the Reception nor in the Room. The fire test starts at 11am on the check-out date, it was beeping not consistently and very short at first. I noticed that was probably fire test, me and my partner casually talked about that for couple of minutes. Until gradually it has partial announcement (it was on and off, a phrase was announced and being cut off half way that kind of thing), even though we understood that might be a fire test by experience. I decided to call down and confirm - the staff said, ”this is a test for your room and will last few minutes”. The statement was not nice as if I'm not experienced enough, I might think that the fire alarm might have issue in my room particularly. 10 minutes later, the announcement and siren starts heavily, while my partner finished his shower and started his phone call with business partner. He tried to last for 5 minutes and eventually he has to finish the call and call down again to Reception. All the above has gotten us confuse for 25 minutes at least. I told my partner that we should get going. We went out of the room, as previously we decided to go swimming and asked for late checkout since early morning - we wanted to take the lift which it was out of service due to the fire test. There was no one on the floor at all (usually there will be staff on every floor to check the fire door but it was not the case). We walked down to the staircase from level 8. Until level 3, we saw that there were signs for evacuation route (not clear). Also we saw that there was a big Cordless Drill/Driver left in the middle of the staircase. That looks so scary. My partner is already furious, he needed to jump pass that thing and see which path we should go next. As much as I'm usually more understanding and calm than my partner, I started to feel this is very upsetting. Luckily we are not with our little one. This is health and safety on your staircase in the middle of the evacuation route! There were few doors left open to some kind of construction side on level 3 and 2 that was easily accessible by anyone. Until we managed to walk to the lobby, all the staff looks very chill. No one even standing close to the staircase to explain (when the lift is out of service and you would expect there are guests coming down from staircase). We managed to speak to the Front Office Manager and was told that it was a last minute fire test that organized less than 24 hours. We work in the same industry and clearly know which department should be responsible for what task. 24 hours is very adequate to get last minute things prepared, if not, communication problems should be looked into - with all due respect, but that speaks a lot of the leadership of the Head of Operations. How could you have a 25 minutes fire test happen, before the guest check-out time (starts from 11am), with multiple unsuccessful attempt to get the siren and announcement clearly done, engineering equipment blocking the way which luckily that was turned off. The only one thing that I was glad was that we were not experiencing a real fire situation. As otherwise, experienced like us, I will have no clue if we can escape on time. All in all, we have passed the feedback to the FOM and hopefully this will be looked into and discuss further for the future process how to carry out a proper fire test. Other than this, everything else was excellent. We would still consider to come back again but might just request for low floor as in case.

離機場約45分鐘，屬於比較舊的五星級飯店。 飯店周圍都還在開發施工，要逛街要叫計程車去市區圓環。 房間很大很乾淨，每天都睡得很舒服。 早餐稍微貴了一點，菜色是印尼和印度料理，還有些西式 我吃是不太習慣。 最好的是游泳池和小孩的玩水區，但玩兩天就夠了會膩。 以上供參考，謝謝

地理位置优越，入住三晚体验极佳。感谢酒店为我们升级了房间。所有员工都非常友好热情。只是餐厅早餐时段座位不足，略显拥挤，但工作人员依然专业地处理了这种情况。我会推荐给其他人，并且自己也会再次入住。雅诗阁雅加达酒店全体员工都做得非常棒！

這是我在雅加達出差最滿意的一次入住體驗，酒店位置優越，房間寬敞乾淨，各種設施應有盡有，服務也非常好，價格也很實惠，幾乎找不到缺點。下次來還訂這家酒店。

多次預訂住宿，位置很方便，旁邊就是大商場，吃飯購物很方便，離中國大使館也不遠。酒店服務很到位，服務生很負責。早餐也可以。

目前已經住過他們家酒店很多回了，每一次到這附近出差必定會祝他們家酒店，因為他們前台服務很好，酒店設施齊全，到市區也靠近，價格也合理，最重要是餐廳食物多樣化。

這次入住的客房比圖片更精緻，床品柔軟得像陷進雲朵，一夜無夢到天亮。前台小姐姐笑容特別甜，主動幫忙升級了高樓層，傍晚在陽台看落日超治癒。早餐種類很豐富，現做的雞蛋卷火候剛好。步行到地鐵站衹要三分鐘，出門逛景點超方便，下次來這座城市還選這裏！

地理位置優越，靠近拉蘇納賽德輕軌站。 管理員回覆迅速，提供從拉蘇納賽德輕軌站前往該地點的清晰路線指引，入住手續快速。 外間配有一張大床和一張柔軟的沙發。 廚房配備電磁爐、微波爐以及完整的廚具和餐具。 公寓提供洗衣房，但洗衣液已售罄，您可以在樓下的Indomaret購買。不過，由於是紅棗季，洗衣房已關閉，您無法在公寓內洗衣。 房間舒適乾淨，非常適合與家人或朋友一起度假，可容納4-5人。 下次再去雅加達時，我還會住在這裡。 感謝管理員和trip.com

對這個酒店服務人員非常好👍 所有人都很熱情，很有禮貌。非常非常客氣！ It is a very good hotel . The hotel has very good service. NADIA and Farhan helped us to change the room and their action are so fast and it is so kind of them . We really enjoyed to stay there and we felt so happy . 5 star service

清潔度有待提高，浴缸裡還有頭髮，房間的地板也不是很乾淨。除此之外，一切都很好。早餐也比較豐富，只是把昨天的菜色重新做了一遍。謝謝。