雅加達 有停車場的飯店

We stayed for 1 night just want to experience. Room was clean, room service food was excellent, the 4/5 is scored for Housekeeping team on the floor, very polite and helpful. The only one thing we were not pleased about was the fire test. My partner and I work in the hospitality industry which we fully understand how fire test works in every hotel. However, this hotel did not organize or train the staff well to handle the test. Upon arrival, there was no information provided about the fire test. No letter in the Reception nor in the Room. The fire test starts at 11am on the check-out date, it was beeping not consistently and very short at first. I noticed that was probably fire test, me and my partner casually talked about that for couple of minutes. Until gradually it has partial announcement (it was on and off, a phrase was announced and being cut off half way that kind of thing), even though we understood that might be a fire test by experience. I decided to call down and confirm - the staff said, ”this is a test for your room and will last few minutes”. The statement was not nice as if I'm not experienced enough, I might think that the fire alarm might have issue in my room particularly. 10 minutes later, the announcement and siren starts heavily, while my partner finished his shower and started his phone call with business partner. He tried to last for 5 minutes and eventually he has to finish the call and call down again to Reception. All the above has gotten us confuse for 25 minutes at least. I told my partner that we should get going. We went out of the room, as previously we decided to go swimming and asked for late checkout since early morning - we wanted to take the lift which it was out of service due to the fire test. There was no one on the floor at all (usually there will be staff on every floor to check the fire door but it was not the case). We walked down to the staircase from level 8. Until level 3, we saw that there were signs for evacuation route (not clear). Also we saw that there was a big Cordless Drill/Driver left in the middle of the staircase. That looks so scary. My partner is already furious, he needed to jump pass that thing and see which path we should go next. As much as I'm usually more understanding and calm than my partner, I started to feel this is very upsetting. Luckily we are not with our little one. This is health and safety on your staircase in the middle of the evacuation route! There were few doors left open to some kind of construction side on level 3 and 2 that was easily accessible by anyone. Until we managed to walk to the lobby, all the staff looks very chill. No one even standing close to the staircase to explain (when the lift is out of service and you would expect there are guests coming down from staircase). We managed to speak to the Front Office Manager and was told that it was a last minute fire test that organized less than 24 hours. We work in the same industry and clearly know which department should be responsible for what task. 24 hours is very adequate to get last minute things prepared, if not, communication problems should be looked into - with all due respect, but that speaks a lot of the leadership of the Head of Operations. How could you have a 25 minutes fire test happen, before the guest check-out time (starts from 11am), with multiple unsuccessful attempt to get the siren and announcement clearly done, engineering equipment blocking the way which luckily that was turned off. The only one thing that I was glad was that we were not experiencing a real fire situation. As otherwise, experienced like us, I will have no clue if we can escape on time. All in all, we have passed the feedback to the FOM and hopefully this will be looked into and discuss further for the future process how to carry out a proper fire test. Other than this, everything else was excellent. We would still consider to come back again but might just request for low floor as in case.

離機場約45分鐘，屬於比較舊的五星級飯店。 飯店周圍都還在開發施工，要逛街要叫計程車去市區圓環。 房間很大很乾淨，每天都睡得很舒服。 早餐稍微貴了一點，菜色是印尼和印度料理，還有些西式 我吃是不太習慣。 最好的是游泳池和小孩的玩水區，但玩兩天就夠了會膩。 以上供參考，謝謝

房間分成內外兩小間，外側有桌子，電視，空調以及油煙機，冰箱，飲水機，水槽，炊具碗碟等很齊全，完全可以自己做飯（附近還有一個挺大的生鮮超市）。內側有衞生間，大床，電視等。整體來看酒店性價比很高。 要説缺點，就是早餐的品類偏少，附近餐廳不多，周邊有很多高速路有點吵，車開的飛快，周邊還在修路，步行出門要注意安全！

地理位置绝佳！就在印尼大购物中心 (Grand Indonesia) 和 Thamrin City 旁边，购物非常方便🛍️🤭 办理入住时，虽然我们下午 5 点左右才到，但还是等了 15 分钟房间才准备好。 公寓里有洗衣机、烘干机、冰箱和电磁炉，设施齐全，非常喜欢。客房服务也很棒，每天都会更换新毛巾。 早餐也不错，但人多的时候可能会有点拥挤。健身房设施也很棒。 总的来说，因为地理位置优越，我们对这次入住非常满意。下次还会选择这里😉

多次預訂住宿，位置很方便，旁邊就是大商場，吃飯購物很方便，離中國大使館也不遠。酒店服務很到位，服務生很負責。早餐也可以。

很高興訂到了有浴缸的房間，孩子在房間裡泡著很滿足，生日蛋糕也很可愛，非常感謝Tavia團隊。 哦，煎蛋捲的食物很不錯，但看起來平淡無奇 原來泳池旁邊有遊樂場，京東小孩不會無聊，還有玩具，3天2傳銷最便宜才110萬😍

酒店地點非常方便 附近有許多美食餐廳 有超巿水果店 交通非常方便 去所有景點都很用易 就是早餐比較單調 不太適合外國人 房間很大 服務人員很熱誠 下次會再入住

非常不錯，環境好，早餐好。酒店位置很好，出行方便，房間乾淨整潔，床品舒適睡得很安穩。前台服務熱情貼心，設施齊全，衞浴乾濕分離，性價比超高，入住體驗很棒，下次還會選擇這裏。

對這個酒店服務人員非常好👍 所有人都很熱情，很有禮貌。非常非常客氣！ It is a very good hotel . The hotel has very good service. NADIA and Farhan helped us to change the room and their action are so fast and it is so kind of them . We really enjoyed to stay there and we felt so happy . 5 star service

整體上還可以