巴黎聖拉扎爾車站12號飯店的評論

住宿方回覆: Dear Guest, Thank you so much for taking the time to share such a detailed and heartfelt review. We’re truly honored to have been part of your wonderful stay in Paris. We’re delighted to hear that you enjoyed our convenient location and found it easy to explore the city. It's also great to know that your Prestige Balcony room offered both comfort and a touch of Parisian charm, with a lovely view of the Eiffel Tower. We're glad that the good soundproofing kept outside noise to a minimum and allowed you to enjoy a peaceful stay. We’re especially touched by your kind words about our team. It means a lot to us that our front desk staff was able to support you during your stay, and we’re truly happy that you were able to enjoy the concert and create special memories during your time in Paris. Our entire team looks forward to seeing you again in the future. Sonia - Front Desk Manager

住宿方回覆: Дорогой Гость, Благодарим вас за такие тёплые слова и высокую оценку! Нам очень приятно, что вы остались довольны расположением, комфортом номеров, качеством сервиса и завтраками. Особенно приятно, что вы отметили работу нашего персонала. Ваши слова обязательно вдохновят всю нашу команду. Будем рады вновь приветствовать вас в нашем отеле. Соня - Старший администратор.

住宿方回覆: 尊敬的女士，我想花點時間感謝您給我如此親切和正面的評價！我們非常感謝您與我們一起享受這次體驗。我會將您的善意評論轉達給英格麗德，她會非常感激她的奉獻得到了回報，謝謝！我們始終非常關注您的需求，並樂意花時間確保您感到賓至如歸。我很高興您喜歡我們頂層的尊貴客房。我們盡力確保您在房間裡擁有最舒適的住宿所需的一切，我們提供免費的 Nespresso 咖啡機、泡茶設備和迷你吧。我們希望您喜歡飯店的中心位置，方便您從附近的地鐵站遊覽城市。我們始終樂意為您提供建議並提供巴黎演出或活動的門票。我們期待您下次來巴黎時與我們同在。謹致問候，Romain 酒店經理

住宿方回覆: 親愛的客人，非常感謝您寶貴的回饋！我們很高興聽到您在入住期間喜歡這裡的景色和房間，並且我們的位置和服務使您的體驗更加愉快。我們一定會將您的善意評價轉達給在您辦理入住手續時熱情歡迎您的蘇珊娜。您的評論必將激勵我們的員工繼續努力！我們很高興再次歡迎您來到巴黎。 Sonia - 前台經理

住宿方回覆: Dear valuable guest, Thank you for sharing us your feedback at Hotel Le 12.We are very happy to hear that your experience in each room was pleasant and that you liked the kindness of the staff.Indeed one of the best point of our Prestige balcony room is the time you can spend to enjoy life ! The whole team is very honored and you motivate us to continue to do our best to always make your stay more enjoyable.We look forward to seeing for your next Parisian trip.Best regards,Ingrid,Hotel Le 12

住宿方回覆: 尊敬的客人，感謝您抽空分享您的體驗！我們很高興得知您喜歡我們的位置和服務。作為一家位於歷史悠久的奧斯曼建築內的精品酒店，我們的客房大小體現了巴黎的傳統建築風格。這類建築的房間可能比較緊湊，但我們始終努力透過熱情周到的服務來彌補這一點。我們很高興聽到您對住宿整體感到滿意，我們希望很快再次歡迎您！ Sonia - 前台經理

住宿方回覆: Dear Sir, Thank you for taking the time share us your experience at Hotel Le 12 !Your comment is very important to improve our service.We are glad to hear that you found the room clean, quiet, and conveniently located.Our standard room are around 12m². We understand it could be challenging. Nevertheless we are always available if you feel incomfortable; we might find a solution. We also appreciate your comments about the breakfast, we try and provide the widest variety of breakfast options as we can allow. We are always listening, if you have suggestions to make. Thank you for letting us know !It would be lovely to welcoming you in the future.Best regards, Ingrid

住宿方回覆: Dear Guest, We are truly touched by your wonderful words. It means a lot to us that you felt at home and appreciated the warm atmosphere, freshly prepared breakfast, and the dedication of our front desk team. We are glad our efforts could make your stay easier and more comfortable, from giving directions to preparing maps with alternative routes. Thank you for your kind recommendation, we would be delighted to welcome you again on your next visit to Paris ! Sonia - Front Desk Manager

住宿方回覆: 親愛的 Thian Fern，非常感謝您告訴我們您在 Hotel Le 12 的體驗！我們非常高興您對您的住宿和我們的幫助感到滿意。我們的位置對您來說是一項資產，這令人高興。我們盡力讓您感到舒適是我們的基本要求。事實上，儘管您的到達時間是下午 2 點，但我們還是有機會在上午 9 點迎接您。豪華客房為標準巴黎客房，面積約 11 平方米。儘管如此，接待處全天候開放，以幫助您解決任何不適。再次感謝您的善意評論，它讓我們很感動！我們期待將來再次見到您。此致敬禮Ingrid 助理運營

住宿方回覆: Dear Mrs Kai Lai, 感謝您選擇我們的酒店並與我們分享您的寶貴意見。我們非常高興聽到您對我們的服務和設施感到滿意。能為您提供舒適的住宿體驗並確保您度過愉快的時光，是我們最大的榮幸。我們期待在巴黎再次見到您！Sonia - Front Desk Manager

住宿方回覆: 親愛的 Sugii，非常感謝您與我們分享您的美妙體驗！我們很高興您喜歡從尊享陽台客房欣賞艾菲爾鐵塔的景色。很高興聽到我們的團隊讓您感到賓至如歸，並且您喜歡我們優越的地理位置。您的評論對團隊意義重大，它激勵我們繼續努力。我們期待您再次光臨，享受另一次難忘的住宿！此致，英格麗德 營運助理

住宿方回覆: 親愛的客人， 您在 Hotel Le 12 的入住經歷得到了多麼棒的反饋！您的評論感動了我們，並給了我們繼續盡力而為的動力 我們很高興我們的住宿環境舒適，設施齊全，您喜歡，而且我們的位置對於遊覽巴黎和其他城市來說是一個額外的好處。 。 我們也靠近里昂火車站前往馬賽、里昂或瑞士。請隨時向我們詢問您需要的任何信息，我們也許能夠提供。

住宿方回覆: Dear Valuable guest, Thank you for your wonderful review, it touches us so much !We are very happy that you found all that you needed in the room and appreciated the minibar, coffee and tea facilities, as well as the comfort of the bed. It is great to know the daily replenishment and the shower pressure added to your overall comfort.We also take note of your feedback regarding the pillows. Preferences can vary, and we will make sure to explore options to better accommodate different needs in the future.A special thank you for your kind words about our reception team, your recognition is a great encouragement to us all.We hope to welcome you back very soon !Warm regards,Ingrid Hotel Le 12

住宿方回覆: Dear Valuable Guest, Thank you for sharing your experience at Hotel Le 12 !We are delighted that you enjoyed your stay in Paris and the location of our hotel.Indeed, like a lot of Parisian boutique hotel, the space can be narrow. However, we are always at disposal if you feel uncomfortable. We hope to have the chance to accomodate you again in the future.Best regards,Ingrid Hôtel Le 12