住宿方回覆: Dear Valued Guest,We sincerely apologize for the issues you encountered during your stay. Your experience does not reflect the high standards we strive to uphold, and we deeply regret any inconvenience caused.We are particularly sorry for the complications at check-in, the billing mistake for breakfast, and the maintenance concerns in your room.Please know that we take your feedback seriously, and we will address these matters with our team immediately to ensure improvements are made.Your comfort is our priority, and we would love the opportunity to make things right. If you’re open to it, please reach out to us directly so we can further discuss your experience. We truly value your feedback and appreciate your time in bringing these concerns to our attention.Best regards,The Renaissance Paris Nobel Tour Eiffel!
住宿方回覆: Dear valued customer,Thank you for your feedback and for choosing to stay with us!We are delighted you enjoyed our prime location near the Eiffel Tower and our signature Marriott service standards.We understand that room size can be a concern, and we appreciate your insights.Your comfort is important to us, and we hope to welcome you again for another wonderful stay!Kind regards,Kumar Uprety,Guest Relation Supervisor
Yeluzichushi
豪華房
入住於 2024 年 12 月
獨自出遊
66 則評論
7.5/10
發布於 2025 年 1 月 26 日
房間比巴黎其他酒店寬敞很多,健身房基礎設施和器材有的,但衞生不是很理想
住宿方回覆: Dear Mrs. Yu, Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to know that you appreciated the spaciousness of the room as well as the quality of the gym’s infrastructure and equipment.However, we are deeply concerned to learn that the hygiene did not meet your expectations. To better address this matter, would you please share more details about what was not ideal? Your insights are invaluable to us as we continually strive to enhance our guest’s experience. We sincerely hope to have the privilege of welcoming you back in the future and providing you with a better experience in the future. Sincerely Yours, ChristelleGuest Relations Supervisor
住宿方回覆: Dear Valued Customer,Thank you for sharing your feedback. We regret to hear that your stay did not meet your expectations, especially regarding the room view and overall experience.We strive to provide clear room descriptions and the best possible comfort for our guests, and we apologize if the view did not match your expectations.Your insights are valuable to us, and we will review them to improve our offerings.We appreciate your stay and hope to have the opportunity to provide a better experience in the future. Kind regards,Kumar Uprety,Guest Relation Supervisor
住宿方回覆: Dear valued Guest, We are truly honored to be ranked at the top of your stay experience at Renaissance Paris Nobel Tour Eiffel! Your kind words and support mean the world to us. We cannot wait to welcome you back for another unforgettable stay in the heart of Paris! Best regards,The Renaissance Paris Nobel Tour Eiffel!
匿名用戶
豪華房
入住於 2024 年 12 月
家庭出遊
6 則評論
9.2/10
滿意
發布於 2025 年 2 月 21 日
酒店地段很舒適
住宿方回覆: Dear Valued Guest,We are so glad you enjoyed our convenient location!Whether you're exploring Paris or simply relaxing, we love providing a comfortable and well-situated stay.Hope to see you again soon!Kind regards,The Renaissance Paris Nobel Tour Eiffel!
M40377****
經典房
入住於 2025 年 1 月
商務出差
1 則評論
10/10
超棒
發布於 2025 年 2 月 22 日
good enough
翻譯
住宿方回覆: Dear valued Guest,We are truly honored to be ranked at the top of your stay experience at Renaissance Paris Nobel Tour Eiffel!Your kind words and support mean the world to us.We can’t wait to welcome you back for another unforgettable stay in the heart of Paris!Kind regards,The Renaissance Paris Nobel Tour Eiffel!
訪客用戶
經典房
入住於 2024 年 3 月
商務出差
2 則評論
10/10
超棒
發布於 2024 年 5 月 3 日
非常不錯的酒店
住宿方回覆: Dear Valued Guest,Thank you for making us your top-ranked stay at Renaissance Paris Nobel Tour Eiffel! Your love and support inspire us to keep creating magical moments in the City of Light. Can’t wait to host you again soon!Kind Regards,The Renaissance Paris Nobel Tour Eiffel
M3955****
入住於 2023 年 8 月
商務出差
3 則評論
8.0/10
很好
發布於 2023 年 10 月 7 日
床睡着很舒服,早餐很好吃
住宿方回覆: Dear valued Guest,Thank you for your kind words! We're delighted to hear that you had a restful sleep and enjoyed our delicious breakfast.Your comfort and satisfaction mean the world to us.We look forward to welcoming you back for another great stay.Kind regards,The Renaissance Paris Nobel Tour Eiffel!
Aliehepanshangtuliaohua
入住於 2023 年 9 月
商務出差
8 則評論
8.0/10
很好
發布於 2023 年 11 月 2 日
地理位置不錯
住宿方回覆: Dear Valued Guest,We are so glad you loved our location! Whether for sightseeing, dining, or exploring the city, we strive to offer the perfect spot for our guests.Hope to see you again soon.Kind regards,The Renaissance Paris Nobel Tour Eiffel!
What an amazing gem within this bustling city. Located in a very quiet neighborhood. 10 min walk to Eiffle Tower and 20 to the Arc de Triumphe. From Julia in the front desk, who was so gracious, accommodating and even went out of her way to escort my parents to their rooms, and gave a complimentary birthday treat for my dad and all of us at the hotel bar. The room was big for a parisian room, and was able to get a rollaway cot for my daughter for another 100 euro. They have Tokyo milk bath products and complimentary water. They also had a lift that accommodated 4 people, which is another plus for a Parisian hotel. The AC worked in the room and we had a beautiful garden view, that we can open the windows. The breakfast was awesome with Stephane and Amit catering to us and making sure we had everything we needed. The breakfast was 2 choices of buffet style or for another 12 euros, you get a choice of an omelet. Otherwise, my stay was amazing and the bed was comfy and the service was impeccable. Even though this was an impromptu trip d/t a flight cancelation and brought us for 24 hrs to Paris, this stay was a wonderful surprise to a stressful time. Merci beau coup Renaissance Nobel for the great service, especially Julia, Stephane and Amit.
翻譯
6/10
住宿方回覆: Dear Valued Guest, Thank you so much for your wonderful and detailed review, it truly warmed our hearts! We are thrilled to hear that your unexpected stop in Paris turned into a memorable and pleasant experience with us at the Renaissance Paris Nobel Tour Eiffel Hotel. It means so much to us that you appreciated the peaceful location, the proximity to iconic landmarks, and the comfort of your room with the garden view. We are especially grateful for your kind words about Julia, Stephane, and Amit. It brings us great joy to know that their efforts made a positive impact during your stay! from assisting your parents and offering a birthday surprise for your dad, to making sure you felt cared for at breakfast. They will be so happy to read your comments! We are also pleased that you enjoyed the room amenities, our Tokyo Milk bath products, the lift access, and the air conditioning, those thoughtful details really matter, especially during a short and unexpected visit. We hope to welcome you and your family back again under more relaxed circumstances, and for a longer stay next time. Merci beaucoup once again for your kind words and trust in us. Warm regards, The Renaissance Paris Nobel Tour Eiffel Hotel Team
訪客用戶
入住於 2025 年 8 月
其他
10/10
超棒
發布於 2025 年 9 月 5 日
After dozens of visits to Paris for business and pleasure where I stayed at numerous different properties, I have finally found my favorite hotel in this city. The Renaissance Paris Nobel Tour Eiffel is truly extraordinary. An exceptionally well managed hotel with wonderful front desk, concierge and breakfast staff, the hotel feels like a home away from home. The location is terrific and the room is very comfortable. I was supposed to leave tomorrow but have extended my visit for another 3 days because I simply do not want to leave this hotel!