I recently had a terrible experience staying at the Hotel De Sevres in Paris. I booked a room with kitchenette, dining table, and balcony facing the street, but when I arrived, they gave me a tiny room with a blocked balcony and small beds not kitchen or dining area. The air conditioning and the blackout curtains were ineffective, and the customer service was appalling. I showed my booking to the person at desk but he refused to change our room.
I contacted ********** the same night and I stayed on the phone with them until 2:00 AM they spoke with hotel but hotel refused to refund. ********** person said everything else in area is sold out too.
I am writing this review to warn other travellers to avoid this hotel. It is a small, poorly run establishment that does not live up to its online photos.
翻譯