巴黎鄰近巴黎老佛爺百貨（奧斯曼旗艦店）的飯店

我們很早就到達巴黎,7月3日,我和我的丈夫和女兒(16歲和17歲)在週一早上7點,他們允許我們放下行李,使用浴室,以便能夠去散步。在城市周圍舒適地待到我們的入住時間。他們甚至告訴我們他們會盡最大努力提前給我們房間。我們住在家庭房,無懈可擊。帶兩層浴室、衣櫃/衣櫃、書桌、一台很大的電視、空調(夏天必不可少)、迷你吧、咖啡機(Nespresso)。接待人員非常友好,但最重要的是效率高。接待處有免費小吃和飲料,他們對我們很好,非常尊敬。我們退房了,可以把行李放在那裏,輕鬆地享受在城市的最後一天,他們僱了一輛出租車,把我們送到機場,我們在接待處等車。我會毫不猶豫地和家人一起回去。非常感謝摩加多酒店全體員工。

My friend booked this hotel for our business trip in Paris for 6 nights. The price was reasonable due to location wise although the room is very small. The customer service is what i would like to mention here.. Ibrahim was a night shift receptionist who was quite unprofessional and rude the way he dealt with complaints. The third night of our stay, we came back to the hotel around 9 pm and collected the keycard with him. During that moment we informed him that the wifi in our room was not working on our phones. What he responded was “that is your problem not my problem”. My friends even showed him that it really didn’t work. He once again said “it’s your phone problem, not the hotel”. After getting back to our room with disappointing service, I found out that the warm water in the bathroom didn’t work. So my friend went down to ask him for help again since I was already undressed. She came up with a shocking respons from Ibrahim again. She said “excuse me, the warm water in our room is not working.” He said “yes yes it’s not working” and pointed to the announcement on the lobby counter, telling her to read “FRENCH” announcement about the disruption of warm water without moving himself from his chair or look at my friend’s face instead being on his phone. So we needed to take a cold shower at night in autumn. Waking up in the morning knowing that the warm water wasn’t working was already annoying, there was a cockroach walking in our bathroom. That made our morning even more disgusting. I, in the next morning, delivered my complaint to a morning shift named “Penelope” who was very very helpful. She listened to me and tried to explain that the water disruption was from the road construction not from the hotel. I told her that was understandable but the way Ibrahim dealt with our complaints was not the right way and the fact that the hotel is located in central area of Paris, you should put the announcement in “ENGLISH” and “FRENCH” and beyond that he should inform us when we collected the keycard that the warm water was not working until 10.00 am next day” Penelope was also surprised what I told her how inappropriate her colleague was. Penelope also helped me directly with the wifi connection by calling the technical team and asked them to remotely fix my problem with my phone (which is also strange) but she was doing her job. Doing business in hospitality industry, SERVICE is the core. Strangely enough, I read so many negative reviews of this hotel, but seeing no responses from management team at all. So I don’t really know what do they care for and what do they want to provide. If any of you is reading this review and looking for a place to stay in Paris, try other hotels. There are way more hotels where they are the same price range but definitely better customer service. I personally was working in hotel for a long time, this is not the proper customer service you should get when you pay almost 300€ per night. My 2 star

非常滿意，前台服務熱情，很多幫助，酒店位置最好，距離巴黎歌劇院衹需二分鐘步行距離，距離老佛爺5分鐘步行，距離盧浮宮15分鐘步行，地鐵站就在旁邊。早餐極為豐盛，客房布置溫馨舒服，酒店總體裝潢很入眼，價格公道，同比周邊其他酒店，這家倫敦酒店性價比最高。巴黎已經去過無數次，有三五十次了吧，這家酒店最為滿意，下次繼續定這家酒店。這家酒店的官網價格更實惠，而且早餐價格也便宜，周邊都是奢華名牌店和美味餐廳，特別是對麪那家星巴克裝潢如同宮殿，旁邊就是電影院，還有麥當勞和漢堡王，隔音很好，關窗后，聽不到馬路聲音。

This is a little gem of a hotel, in a great location close to the metro and many restaurants. The hotel itself is basic but ticks all the boxes. The bedrooms were a good size compared to other Parisian hotels. The reception staff were very helpful too! Our bedrooms were close to the lift so we could hear everything in the morning but that was a small price to pay considering how affordable the rooms were. Would have no hesitation in starting here again.

位置很好，在一天安靜的街道，靠近劇院和老佛爺百貨公司。 大多數旅遊事情要做的事都在步行距離內，或乘坐一會地鐵就可以到達。員工友好高效，即使我們到得很早，也很遷就我們。我們要了一件位於4個房間中心的單人間。很棒，寬敞。但沙發很難布置，是兩張單人床靠在一起，我們2人衹有一個枕頭。廁所和浴室應該再靠近一些。油漆已經剝落，廁所門把手已經鬆動。一晚360美元，即使在巴黎，也算很貴了。注意，你是為他的位置支付的，因為我們甚至連早餐都沒有。

We selected the Renaissance Vendôme due to the perfect location - and we weren’t disappointed. But not only the location, but also the service was very friendly and customer-oriented! From the check-in over the concierge to the staff at the breakfast - always supportive! Hotel perfectly located for visiting the Louvre, the shopping area of Rue du Faubourg St. Honoré, Place Vendôme, Champs Elysées, Jardin des Tuileries and also Galeries Lafayette and Opéra Garnier and many others. Rooms are tastefully decorated and very nice - and (as typical for Paris) limited in space. Prices are in line what you would expect for a five star hotel in the center of Paris - not exactly a bargain, but in an usual range.

決定預訂最後一分鐘的巴黎之旅,我的伴侶預訂了這家酒店作爲套餐的一部分。在搜索酒店時,我非常懷疑這家酒店會如何,由於我讀過的所有評論,到達的標準非常低。房間和酒店乾淨整潔,工作人員很可愛,沒有什麼麻煩,早餐很快就拿出來,如果吃完了再填充!唯一的缺點是浴室是多麼小,浴室裏的一切都很艱難,因爲它都擠得那麼緊,牀墊有點不舒服,但這對我來說並不太麻煩,因爲枕頭彌補了它!兩顆星星主要因爲浴室和牀墊的大小而敲掉了,但由於付出了價格,不能抱怨太多!仍然非常開心,對我們的住宿感到滿意。

雖然位置優越,但酒店缺乏關鍵服務,如餐廳,客房服務和禮賓服務。前台只有一個人總是忙着做每一件事(入住和退房,收銀,客房服務,信息等)你必須等待一段時間才能回答任何問題!!!我提前通知酒店,我們正在度蜜月,要求一張特大牀,但最後兩張牀!!?而且沒有任何蜜月安排

很好的衞生狀況與較為友善的服務，可惜的是所處的巴黎9區有一定的危險因素，當夜幕降臨，在外出時請務必長出第三衹眼睛

酒店的位置非常好,離Jaurès地鐵站很近,基本上可以讓你到處都到。這個地方很乾淨,如果您提前來辦理入住手續或退房後需要離開,則有機會將行李留在那裏。這在我的評論中贏得了2星。不幸的是,這可能是我最糟糕的酒店經歷。檢查我被告知我們得到了升級,而不是我們對城市的看法,我們得到了一個更好的房間,面對內部牆。我必須說,我不確定這是否真的是一個升級,因爲它感覺不到它這讓我想知道什麼是常規房間。房間的絕緣很差,我可以完全聽到我們旁邊的房間發生了什麼。打掃的不錯,可惜打掃衛生的阿姨忘記關門了,下午晚些時候回到酒店,發現門開着。當我們報道這個問題時,我們得到的唯一答案是“哦,那不好”事實上,它不是。在類似的行業中長大,我被教導要盡一切努力讓客人開心,而我發現當我無法得到幾個湯匙時,我感到奇怪向他們詢問(“早餐現在關閉了,所以我們沒有湯匙”)。總之,我不會推薦這家酒店。價格與服務不符。