蔚藍城市住宅度假村 - 米卡莎蔚藍飯店 77

. There are many rules before checking in, it is difficult for the guest who has many things to do like barcode etc. It should be done once you have booked on trip.com,, not to many people you have to talk to outside the apps and ask for any requirements. I wish the front desk was the only one you talked to. And The hotel cleaning fee should be included in the payment when booking, it should not be charged after the booking is complete. The rest its ok

The staff are all courteous and accomodating. The room is great and all amenities are superb. I loved the pool. Will book again. Highly recommended.

由於這是一棟老建築，所以房間很普通。該服務並不方便客戶，也不以客戶服務滿意度為目標，因為只允許 1 人進入大廳進行房間驗證，而其他同伴則在烈日下在外面等候。此外，我不明白為什麼我們仍然需要經過這個過程，因為他們已經在外面有一個櫃檯進行驗證。 房間很普通，讓我們難過的是，我們等到晚上 9 點才拿到門鑰匙，而實際上入住時間是下午 2 點。 最後，他們直到第二天下午將近 2 點才退還 P1,000.00 的押金，而實際上我們第二天上午 10 點就退房了。 管理員反應不夠積極，不接電話。 總的來說，我永遠不會推薦這個。

It was a very awesome  experience. The unit personnel is very accommodating and didn’t leave us without explaining everything. The unit is very clean and the kids enjoyed a lot.

Cozy place. Enough space for solo or couples. Honestly check in process is a bit of a hassle. I wish this was all explained in the advert. Just getting into Azure by car the guards wouldn't let us in without a QR code which we wasn't given. Host required pictures of our IDs before we can get in. Then ID is to be left as reception for check in. Again QR code is required for this. Wouldn't of be nice to know all of this either beforehand or atleast message sent from host straight after booking confirmation. Luckily reception wasn't so busy when we checked in. Check in on the weekends would be a nightmare! Seen plenty people having to sit outside during this process. Place was OK, BUT first thing I noticed when walking through the front door was a cockroach trap. During our stay we saw plenty! The hangout spot was on the fridge! Even found some roaches in the fridge. Hot water wasn't working on the first night, they got maintenance and issue was resolved. Be aware there is a charge to using the pools on site. Health club is only accessible to residents not guests. Host did discount the "cleaning fee" which I felt shouldn't be a thing because of the infestation. I was told they had pest control but had to stop as I rented the place. I was offered another room which was a little better but the hot water constantly tripped out when using. Had to flip the switch in the fuse box every time. Shower mount was broken which fell on my head when I used it first time.

Satisfied visitor. Thank you 🙏😊

Not so good😫

Great the ambiance is good i really enjoy our stay