提內克格蘭普恩特希爾頓歡朋套房飯店(Hampton Inn & Suites Teaneck Glenpointe)

It was a little confusing at first because Homewood suites and Hampton inn was listed at the same property. But we are glad that we chose Hampton as it was cheaper but also shared the same amenities. The rate was decent and for the quality. It was a little bit out of the way to get to the city but the bus was accessible and it's supposed to only take about 30 minutes or so to get to the city.

버스가 안 올 때도 있긴 하지만 그래도 버스 타면 20-30분만에 타임스퀘어 갈 수 있어서 좋았어요 생각했던 것보다 더 깔끔하고 넓어서 만족했습니다!!

호텔은 깨끗하고 직원들도 친절했습니다! 커피나 음료도 상시먹을 수 있도록 준비되 있었구요!

This hotel is good and clean.

The place is ok, but the service is horrible. After checking out and leaving the property, after two hours I realized that I left my black garment bag in my room. I called five times and was put on hold for a long time. I left two messages for lost and found, they never call me back. I called again today on 1/2/2024, finally spoke with the front desk. I was told that my garment bag was not in the closet. I find that hard to believe...

I always stay at this hotel when traveling to NY or NJ, this is the 1st time ive ever been disappointed. First when i checked in at 5pm my room was still being cleaned by housekeeping. They rushed to finish and didnt provide face clothes or towels. Front desk provided them later that evening. The shower had no pressure, this was later addressed by maintenance but it didnt fix the issue. Then in the morning the food was cold at breakfast. All this was addressed with Kim at the front desk and because i was only staying 1 night, she stated she'd contact ******* since i booked through a 3rd party and refund the full hotel stay. However the refund has yet to happen, my assumption is because of the holidays

Good hotel, however, very inconsistent service. No housekeeping on some days for no explanation, they remove dirty towels but forget to replace them, and for some reason housekeeping knocks at your door at 8:30am on your check out day to remind you (despite check out time is 11:00). Top that with the lack of towels and we felt like they were trying to kick us out.