I was looking for a clean, safe place to stay during a recent trip to the area as a solo female traveler - what I found was anything but that. Check-in took forever (more than 30 mins). When I finally got to my room there was hair in the bathroom. Ew. It was late so I wiped it up and moved on. There was also still garbage in the can. When I pulled back the covers to the bed there was HAIR IN THE BED. It was midnight but I wasn't going to sleep in a dirty bed. I called downstairs and told that someone would come with clean sheets. 60 mins later I called again when no one had come - it was now 1 am. I was told ”they will get there when they get there” and the person hung up. Finally the manager on duty showed up with a sheet that had holes in it. I had to wait another 30 mins for her to return with a clean set of sheets. By now it's about 2 am. She then lays into me how this is not her job and she is the manager on duty and that I should be thankful she came at all. ??? I'm sorry what? She launches into a tirade in my room at 2 am. I asked her to leave a few times citing the late hour and she would not. My husband heard the entire exchange as I had him on the phone. I asked for the manager to call me the next day - no one ever called. I called every day I was there and no one ever got back to me. During my stay I observed: urine in the elevator, garbage in the hallways, questionable guests of guests coming and going at all hours down the hallways, questionable things going on in the parking lot at all hours and a lot of noise. The room itself was filthy beyond the hair in the bed and bathroom. I checked in at night in daylight there was a thick coat of dust on various surface and a used bandaid on the desk chair (ugh). These were things in plain sight. Management contacted me after my stay only when I complained to Marriott. They refuse to take responsibility for their employee's behavior or the concerns I relayed re: cleanliness.
榆木公園紅地毯飯店提供給探索這座城市的旅客一個理想之地。 在埃爾姆伍德帕克對於商務旅客或休閒旅行的人來說,榆木公園紅地毯飯店提供了舒適的住宿。 Plauderville站約距離2km且泰特伯勒機場約距離7km遠,旅客很容易前往飯店。 附近地區擁有許多景點,包括Elmwood Park Recreation Office,The Fish Hut of New Jersey和Nash Park。 當客人有多餘的休閒時間,可使用現場的各種設施。 停車場現場提供給自己開車的人,
Hilton Inn Paramus was a wonderful experience. The exceptional service provided by the front desk staff stood out to me. The staff were incredibly friendly and welcoming, going above to ensure that all my needs were met. I would highly recommend this hotel to anyone looking for a comfortable and enjoyable stay, thanks to the super friendly front desk. The room smelled nice, was clean , and I had no issues.