懸崖水療度假村

Our vacation was a complete nightmare at this resort. From the accommodations to the food, everything was subpar. Despite repeatedly addressing our concerns with the manager, we received no effort or empathy from the staff. This was our tenth visit to Mahabaleshwar, a place we cherish for its relaxation, and after trying numerous hotels over the past five years, this one ranks as the absolute worst. The staff was particularly rude, which only added to our disappointment. Most reviews seem to be given through collaboration, so I advise others to be cautious and trust their instincts. I would not recommend this resort to anyone.

The Cliff, Panchgani is one of the best places to stay while in Panchgani. Almost every room offers a breathtaking view of the lake and mountains. The whole staff - be it housekeeping, restaurant and bar - is polite, prompt and responsive. The infinity pool is temperature controlled and is perfectly located at the edge of the cliff, from where you can enjoy the stunning view with snacks and drinks from the poolside bar Zenzi. The whole resort is wheelchair accessible. The only downside I felt was the food. The prices are unnecessarily exorbitant and the taste and quality is average at best. A pastry that we ordered was outright stale which we had to return upon tasting. The dal khichdi that I had ordered for my infant was undercooked two out of three times. The breakfast buffet spread is good, however they should make better arrangements for displaying and serving fruits so that flies and fruitflies don’t hover over them.