索布拉多 飯店

Sono stata diverse volte in Santa Maria in vacanza, questa è stata la prima volta all'Hotel Sobrado. Mi aspettavo di soggiornare in una camera singola e modesta, invece mi è stata assegnata una bellissima suite. Tutto molto pulito, buffet molto fornito e cena sempre varia. Tornerò sicuramente.

Dit is een mooi hotel met mooie kamers inclusief airco. De kamers zijn heel schoon. Het ontbijt is geweldig. Het personeel is erg vriendelijk en ze bieden uitstekende service aan. De receptioniste Margareth is een topper. Al met al een geweldige ervaring en ik kom zeker terug!

Pas top top L’hôtel est un peu isolé par rapport aux autres hôtels, la plage le centre ville. Les chambres sont correctes pas plus pas de commodités pas de bouilloire pas de café pas de thé Le petit déjeuner basique, aucun effet whaou Heureusement qu’il y’avait un supermarché et des restaurants pas loin

Tutto bene tranne il giorno della partenza. Ovviamente da programma esposto scendiamo per fare colazione alle 5 come indicato e, sorpresa non c'è nulla. All'andata ho pagato per la cena e causa ritardo aereo non abbiamo cenato e al ritorno causa " " non abbiamo fatto colazione, quindi ho perso soldi. In tutto stando ai loro prezzi 20 per la colazione e 40 per la cena. Grazie

Abbiamo soggiornato una settimana in questo hotel e ci siamo trovati molto bene. Il personale tra cui in primis Alessia sempre molto disponibili e cordiali. La struttura si trova appena fuori dal centro città ( circa 5 minuti a piedi) ed a circa 10 minuti dalla spiaggia. Quello che ci ha più di tutto stupito è la qualità del cibo dalla colazione,pranzo e cena. Si mangia veramente bene. Consigliatissimo

I should have known we would have issues when my emails prior to arrival were ignored. On arrival the “suite” I had paid for had been double booked so we were given an alternative which turned out to be the most basic room in the hotel. After three days of complaining I managed to get the difference between the rooms refunded without explanation or apology. Sadly this was just the start of the horrendous stay. Staff are pleasant enough but I wouldn’t call them friendly. The barman definitely requires a personality transplant, or at least a lesson in smiling and acknowledgment of guests would be a start. The bar area is small and forms part of reception. Drinks are reasonably priced. Breakfast is basic and repetitive but adequate. We ate at the main restaurant for dinner twice. The salad selection was good but all the hot food was stone cold. They simply do not have the facilities to keep food hot so should not be serving it. When I complained the chef just shouted and went back to the bar, as he did frequently throughout service, to have more shots. There was a complete lack of management within the whole hotel but especially the restaurant. They had run out of basic condiments which is unacceptable when there is a supermarket three minutes walk away. It is also not a buffet as such. You are served by someone and the choices are minimal. The second restaurant called Piri Piri serves pizzas etc which was ok and the young chef there was very good. The waiter, however, was the barman so all a bit miserable really. Such a shame that most of our evenings enjoying a peaceful drink were spoilt by waitresses arguing with each other. The hotel is small with a garden. The “pool” is tiny so more of a plunge pool. The beach is a good 10 mins walk away over uneven surfaces and not one for pleasant views. Lots of half built buildings which makes the area more of a bomb site. Sobrado guests can use the facilities of their sister hotel including the private beach which was really useful with plenty of sun loungers. Back to the room. The beds were probably the most comfortable I have slept in at a hotel which was great, but you guessed it, that’s where it ended. The room was clean when we arrived but cleaning services throughout our stay were inadequate. Bins were not always emptied, dirty glasses not removed, shower gels not replenished and towels were not clean looking. The TV had one level which was 100 so we couldn’t watch it , which is fine but if facilitates are advertised they should be in working order.On the third night my son showered and half way through the water turned brown. The water from the toilet, sink, shower and bidet were all brown. We had to use another room’s facilities. The following day my son became unwell followed by me the next day. The a/c then failed so we had to use the fan which appeared to have aggravated a nest of some sort as the room became infested with flying bugs, hundreds of them. The night porter allowed us to use ano