I booked this stay last minute and was a bit disappointed. The room was nice, but the bathroom had a single vanity and just a shower and the shower floor needed re-grouting, which given the advertised "completely remodeled" was surprising. There weren't any showers or restrooms around the pool and because the Spa "full service spa advertised" was closed there wasn't anywhere to change either. We had come into town to go to the Indian Wells Tennis Tournament, but the front desk staff knew nothing about the tournament, and there certainly weren't "concierge services" and they didn't offer any assistance with transportation options and weren't knowledgeable about any local hikes or "things to do". They added a $35 parking charge to our daily charges, and we never had a car, this was corrected but annoying that they just add that to people's bills without checking they actually were using the hotel parking. We had a nice time, but didn't think this warranted $489 per night plus taxes and fees of over $100.
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