It is great for those travelling with pets as they are accommodated in some rooms. Literally across the road from the beach lovely surroundings with a great small restaurant specialising in prawns and seafood with a bar....the hotel has a lovely rooftop pool and spa and large balcony. It would be great for functions as well. Could do with a bit of sweeping up and furnishing to encourage usage, but otherwise glad it was there.
AVOID!!! My husband and I stayed at this hotel a few years ago for the Cairns Ironman weekend. I'd booked the room well in advance and when I got to the room I was surprised that it was just a double room and not a 1 bedroom apartment that I'd booked and paid for. Not only that, the room was dirty. I went to reception several times, however there wasn't anyone there. When I got home I phoned the hotel but didn't get an answer. I left a message, which was never returned. I emailed several times and again no answer. I had a friend who had her booking cancelled that year the day before the Ironman - the hotel stated 'maintenance issues'. The next year I booked again, well in advance (only because of the limited accommodation at Palm Cove on the Ironman weekend). The week before I got a call from the hotel saying that they had to cancel my booking. We had to stay in Cairns instead that year. This year I was desperate for accommodation and again booked this hotel. I received an email from the hotel a week before the Ironman saying that due to unexpected maintenance issues, they had to cancel my room. I wonder if they accept early bookings, but then cancel them last minute so they can rebook at a higher rate. After this happened for a second year in a row I was understandably upset and thought I'd try to contact the property again to at least get a refund for the very first booking for when I booked and paid for an apartment but was given a double room. Still unable to get a reply from them!
翻譯
訪客用戶
入住於 2025 年 1 月
其他
2.0/10
發布於 2025 年 2 月 19 日
I found the owners of this hotel to be very unprofessional and lie about their interview proccess for vacant postions .Even to the point of calling the hotel it self ,and not getting any response to phone calls. Experiencing all this in just the last 48hrs, i would not stay at this hotel . Nor would i recommend to anyone to stay or seek employement with this hotel . I feel future guests should know about owners like this as they could have an unpleasent experience with unprofessional owners with self entiled rules over comman people .