棕櫚灘花園希爾頓逸林飯店

Rått fuktigt rum, alla kläder luktar gammal fukt nu efter vi har komit hem. Restaurang stängde 20 min innan stäng tid, vilken gjorde att vi inte hann att få fatt i mat, den dagen vi kom. Dagen efter åt jag kyckling, bra smak fast toalettbesök hela natten. Enbart handuksbyten, ej bäddimg av sängar eller städning. Tycker absolut inte det va värdt pengarna.

Très bien pour un voyage d’affaires.

We always love staying at the Hilton. This property was clean, the staff was friendly, and it was close to the shopping malls.

We reserved a room for 3 people. Our 3rd guest joined us on Sunday. I sent a request at noon for bedding on the pullout sofa, when our guest arrived 7:00PM she needed to ask for bedding.

I specifically booked this hotel because it advertised a bathtub in an accessible room. I brought bath salts and was counting on that tub to help soothe a medical condition. When I arrived, I discovered the water in my room (116) didn’t work—not even enough to begin filling the tub. I later learned that none of the accessible rooms had properly functioning bathtubs due to outdated plumbing. A maintenance worker confirmed the issue but couldn’t fix it. It was incredibly frustrating, especially as I was already navigating a personal health crisis. While the staff did offer me a refund, I didn’t have the energy to rebook a different hotel, repack, and go through that entire process all over again. This is completely unacceptable. The plumbing in your accessible rooms needs to be fixed immediately. This clearly isn’t a new issue—it feels like neglect. Please do better for your disabled and chronically ill guests. We rely on accessibility features being functional, not just listed.

Enjoyed our stay - a few room issues (no reception on tv and selling sink faucet) were reported after first day but not fixed for second night. They did comp the parking for our inconvience so they made it right.