The island and resort are a stunning setting. The cocktails were good and the staff were friendly but unable to handle complaints.
I room was on a very steep hill down from and therefore back up to reception and pool area.
The room was clean and spacious but very dated. WiFi was adequate and balcony had beautiful views.
Being a bank holiday weekend, the resort hosted a loud party by the pool. The pool area needs maintenance and the spa was dirty. We paid over NZ$100 to use the private hottub but they brought us the Prosecco included in the price and left it unopened some way from us. The private hot tub had also been used by some off the party guests so it got cold quickly.
The pool area changing rooms were also dirty the next morning at 11:30.
When we complained the staff just shrugged.
Apparently breakfast was included on Sunday if you stayed on Saturday night but we weren’t told this until Monday on checkout. They did give us breakfast instead on Monday but only a choice of 3 basic things with no coffee included which we had to pay extra for.
I would come back to the island but not this hotel.
翻譯
Adrienne
2024 年 1 月 4 日
We liked the privacy and quietness and clean fresh unit we stayed in. The steps down were a little steep to access unit re being in our 70's. The dining area was lovely with great outlook. there was an awful outside light on the unit next door which shone directly into our windows at night. It would be better if it didn't stay on all night but was sensor only and switched off when no one entering the units during the night. Other than that it was a nice stay and perfect for our needs.
翻譯
Allison
2024 年 1 月 20 日
Beautiful setting, friendly accommodating staff. The food in the restaurant was delicious!!
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Juzer
2024 年 1 月 5 日
Staff was super friendly and very helpful anserwing all my queries patiently.
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Corne
2023 年 9 月 15 日
Awesome views of the ocean. Amazing and friendly staff. The room was really spacious and clean.
I will definitely be going there again and will recommend Waiheke Island resort to all my friends and family that wants to stay for a weekend or longer in Waiheke.
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Tracey
2023 年 9 月 14 日
Set up of the units was nice and spacious. As we were without a car we had quite a lot of steps to walk down and up from our unit. This wouldn't suit those less mobile.
翻譯
Indunil
2023 年 9 月 10 日
A great stay, clean room and bathroom comfortable bed, vey spacious, all required amenities for a short stay. Breakfast included and of the 03 options , 02 of them were tasted, and they were so nice.
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RON
2023 年 3 月 14 日
Nice quiet hotel............on a hill........be prepared to walk, but enjoy the views and the nice restaurant on site; good access to the beach if you walk and great pool!!
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飯店政策
入住及退房時間
入住:14:00–17:00
退房時間:10:00前
櫃台招待時間:[週一-週日]10:00–16:00
自助入住:請聯繫飯店以取得房卡/鑰匙相關說明
如果您在辦理入住時段以外的時間抵達,請提前聯繫飯店
兒童政策
這間飯店歡迎所有年齡的兒童入住。
嬰兒床及加床政策
所有房型均不可加床及嬰兒床。
早餐
形式單點
年齡
費用
成人
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額外早餐費用並未包含於總價內,請於飯店另行支付。
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住宿描述
開業時間:2013
客房數量:24
不論是商務還是休閒旅客,懷赫科島度假村都能讓您的Palm Beach之行變得更加美好而難忘。從飯店很方便到達瑟夫代爾機場,僅有6km距離。包括Palm Beach、Sacred Blessing Sanctuary Gardens和Boogie Van Brewing都在短距離內,入住飯店的旅客在該地區遊覽會很方便。飯店鄰近多個熱門旅遊景點,包括Ostend Market、Goldie Wines和石脊酒莊,旅客可以將行程安排的更加緊湊。