皇家棕櫚度假村

Great location right next to the beach and fantastic views. Apartment had everything you need!

Wir waren eine Woche hier und waren begeistert . Die Anlage ist wirklich top gepflegt , die Pools sehr sauber. Am privaten Strand am Meer gibt es genügend Liegestühle sowie Sonnenschirme. Das Personal ist wirklich sehr nett und zuvorkommend . An einem Tag waren wir beim Aqua Center um eine Schnorchel Tour zu Buchen . Sehr nettes Team ,vor allem der Chef Abo Raslan ,hat uns alles Perfekt erklärt und wir waren 5h mit einen Boot unterwegs und sind an sehr schönen Korallenriffs geschnorchelt .Eine Empfehlung wert

We booked through bookings .com a superior apartment two bedroom . Thinking we would get a beautiful Apartment! Wrong !! We got a total different apartment from the photos , We have just sheets on the bed no blankets at all , main bedroom door had hole and patches of paint missing , the onsuit bathroom. Well where do I start dirty shower screen basin rusty old and dirty ! Toilet brush I would use it so Old and dirty ! Kitchen cups were so dirty I had to bleach and dish-wash before using ! Mix match of plate and glasses we horrible looked cheap and looked like the were purchased from an opp shop ! This apartment was 7B the sofa has seen better day s for sure cutlery trays were old and cracked , junk in cupboards , dust every where well over due for a major clean ! Patio doors wouldn’t open properly and balcony railings were wobbly as you lean on it (safe issue here) Lots of Reno’s going on so loud noises going on ! So Disappointed as the beach was perfect and surrounding Restaurants and cafe were great ! Please do a complete check on this before booking .

Hotel com boa infraestrutura, porém, falho na manutenção e no atendimento, principalmente no bar da piscina, onde não há garçons atentos para atender os hóspedes na beira da piscina e encontramos dificuldade de atendimento perto da mesa de sinuca e na limpeza de mesas em geral. No fim da tarde copos plásticos e guardanapos se encontravam no chão a beira da piscina, uma equipe de limpeza mais atenta resolveria o problema.

Great location- close to beach and Currumbin inlet, as well as plenty of restaurants, takeaway, cafes, groceries (coles) nearby. Stunning outlook from our apartment on 18th floor overlooking beach, pool and view of the inlet. The living area and kitchen were ample and well-provisioned. Washing machine and dryer were very handy. The bathrooms and bedrooms are in dire need of an update, but bed was very comfortable and everything was functional. No air conditioning. The balcony doors and windows were not sealed and wind came whistling through or rattled them on the tracks with a big gust (frequently). Pool was great (lovey and warm) and the kids were stoked to play mini golf and tennis.

I checked into Room L5 6D for a three-night stay and am appalled with the condition and amenities of the residency. I reserved the 2 bedroom deluxe and noted that it included a 'modern' bathroom. In reality, the ensuite and bathroom haven't been updated since construction in the 1980s. While I note that the room is stated as having 'partially-renovated' living areas, the condition of the bathroom isn't displayed or detailed on any section of your website. The carpets in both bedrooms are threadbare and putrescent. I was also shocked to find that a 'deluxe' room is not equipped with any form of heating or cooling. Regarding cleanliness, the floor was filthy. It was caked in grime and I had to clean the entire tiled area on my hands and knees due to not having a mop. Much of the crockery in the cupboard, including fry pans, serving bowls and grater were dirty with food still stuck to them. The doonas were also dirty and one was smeared with makeup. In summary, if I had seen accurate photos of the 'modern' bathroom I would have never booked this accommodation which has been abated by deceitful marketing, let alone the myriad of cleanliness issues.