克羅尼飯店(The Colony Hotel)

This is an iconic hotel that is in the prime location. I had the best Palm Beach experience! I highly recommend the Colony and their signature restaurant Swiftys. The rooms are adorable and the bar scene is fabulous! I love the Pop up shops as well!

Great Place, good food, very small pool, rooms are small but well equipped.

It was just okay. For the price point I expected the rooms to be nicer and they are quite small, the light switches didn’t work in our room so I had to move the dresser and unplug the light. Not the biggest deal, but for $600 a night I shouldn’t have to do that. We went to grab dinner at the restaurant but the unfriendly hostesses said we had to wait 20 mins when there were lots of table open so we just ordered room service. Pool is on top of the tables so not very relaxing. I would recommend going down the road to the Breakers.

I always love staying at The Colony. Chris, one of the hospitality staff is by far the most incredible employees who works incredibly hard and creates an experience that is top notch. Friendly helpful resourceful Chris goes above and beyond the staff duties. Thank you Chris from Chicago and all of The Colony staff!

The Colony is one of the most chic hotels around. But it’s not perfect. Would I stay again? Absolutely. But there are a few things I wish I’d know before going. Despite the hotel being exquisitely designed, some of the craftsmanship in the rooms themselves is pathetic. Our Jr Suite had air vents hanging off the walls, electrical plates not fully covering their boxes, some of the worst wallpaper work I’ve ever seen in our bathroom, with patch jobs, crooked lines, and holes in the very expensive paper. Parts of the rooms were missing floor boards or moulding trim. And the awkward bathroom was the smallest I’ve had in ages. While the hotel staff have the best of intentions, communication breakdowns are frequent and can be frustrating. Their concierge texting system is great when it works. But a few times during our stay, it took almost 20 minutes for someone to respond. If you’ve requested a ride for a dinner reservation or your car from valet, that can be really annoying. For a hotel with turndown service, it was highly unexpected for us to return to our room at 1pm and not find it cleaned yet, despite our having been out of the room for four hours. So I sent a request via text. They apologized and said they would send someone straight away. Three hours later when we returned again, now almost 4pm, they still hadn’t cleaned the room. It was then cleaned and turndown service provided at the same time. Not typical of a hotel of this caliber. Oh - and no slippers.

Our stay at The Colony was amazing from start to finish. The people are all super amazing. Friendly and professional. The decor is the cutest of all time. The bed was comfortable.

Old property needs a facelift. Rooms are noisy as most connect. Few staff, nice, but service just OK

Excellent property. Beautifully appointed, wonderful staff, excellent choice to enjoy the best of downtown Palm Beach.

Service is exceptional with all staff from the valet onwards. Great vibe and energy in the hotel - so chic, so boutique!