維爾斯庭院飯店

Everything is good

Very disappointing stay – poor room quality and discrimination against GoIbibo bookings My stay at Vels Court, Palani was extremely disappointing and not at all worth the price paid. At check-in (3:00 PM), the receptionist explicitly told us that because the booking was made through GoIbibo, we must vacate by 12:00 noon the next day, which felt discriminatory and unprofessional. A booking platform should not result in different or inferior treatment. We were initially allotted a room that was in very poor condition: Strong bad odour Cracks on the walls Poorly maintained washroom Extremely unhygienic buckets TV had no free channels – all were paid Despite “Quality Promise” signage everywhere, the actual room quality was the complete opposite. I requested a room change. The second room was filled with a strong smoking smell. The staff refused to acknowledge the issue and claimed that someone else smoking caused the smell to travel, which was not convincing at all. Parking and security were also poorly managed. There was no security available to open the gate, so I had to get down and open it myself. After parking, the security suddenly appeared and asked me to move the vehicle elsewhere. While the staff were polite, the overall quality of the room, maintenance, hygiene, and management attitude were unacceptable. It was strongly suggested that inferior rooms were assigned because the booking was made via GoIbibo. Overall, this was a very poor experience, and I do not recommend this hotel to anyone, especially considering the price charged. For the experience received, I would request a full refund from GoIBIBO Just keeping the receiption area clean would not help people staying in the room.

Worst experience of life. Reached the destination 4 pm evening. Room was not ready. They were still cleaning. After around 2 hrs room received. Toilets were not cleaned. For at least a month however it was permanently pasted with hygienic cleaned sticker. Staff were very unprofessional. No urgency to support. Was following up at-least few times to get the rooms. Finally went to room and noticed room cleaned, but they were not allowing as receptionist not informed, i went down to receptionist and told room ready, he was saying room cleaning ongoing, not ready. Totally message.

Worst experience. Very unhygienic washrooms was terrible. Blankets and curtains was not cleaned for years i guess please avoid staying

Vela court is nice and very safe place to family members& its very near to hill temple. It's very clean and neat. Service manger is very humble and helping to us. No images

The stay with vels court was okay at best as rooms and the ambience is all good. But when it comes to bathroom, they have to change the toilets, it's so old and rusty. Apart from that there's value for money. I don't have pics

Proximity to adivaram foot path to temple. Good ambience with traditional taste. Neatly maintained. Very courteous staff, especially night duty manager. Suitable for family stay it would have been better if boarding also there.

Not much facilities in the hotel. No restaurants. That's a huge minus. Not kids friendly. Overall it's a ok stay

Hi this raja, yesterday we had a discussion about my room cancelation is that any update could you please update the status