拷艾瑞享度假村

拷艾瑞享度假村的評論

拷艾瑞享度假村

Nakornratch, T Wangsai A, Pak Chong District, Wang Sai 30130, 呵叻府, 泰國查看飯店詳情
拷艾瑞享度假村
拷艾瑞享度假村拷艾瑞享度假村拷艾瑞享度假村
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拷艾瑞享度假村 評論-真實旅客評語

4.2/5
很好
177 則評論
驗證過的評論
位置4.2
設施4.2
服務4.2
衛生程度4.3
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所有評論(177)
好評(161)
附有照片/影片的評論(82)
體驗很棒(41)
友善員工(38)
景觀很棒(32)
早餐很棒(15)
環境優雅(13)
適合與小孩同行(6)
房間很大(5)
提供接駁服務(4)
負評(16)
訪客用戶
兩臥室泳池別墅
入住於 2025 年 3 月
家庭出遊
111 則評論
2.7/5
發布於 2025 年 4 月 17 日
一般般,工作人員態度很差,定的2房別墅,來了想升級到3房,跟攜程協商了,酒店一會要求加5000,一會4000,最後3000成交。房間也不乾淨,頭髮到處都是,沙發很臟,床單上還有血漬。失望
住宿方回覆: Dear LiangGreetings from Movenpick Resort Khaoyao and thank you for taking the time to tell us about your experience at the Mövenpick Resort Khao Yai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Your sincerely, Suthee SITHOOMCHAN Guest Experience Manager
訪客用戶
行政豪華雙床房
入住於 2024 年 11 月
與好友旅遊
17 則評論
5.0/5
超棒
發布於 2024 年 12 月 15 日
去完大山音樂節來休息,一個酒店可以出圖200張!夕陽下美炸了! 晚飯可以在酒店吃,好吃不貴,有泰餐和意大利餐兩個選擇,有泳池和迷你動物園和小高爾夫球場,晚上有草坪酒吧,露天電影和現場樂隊。 一個非常適合度週末的酒店!
6/14
住宿方回覆: Dear GuestGreetings from Movenpick Resort Khaoyai and thank you for sharing your experience regarding of your recent stay stay at the Mövenpick Resort Khao Yai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff and all concerning to improve that points you have mentioned. Our hotel have the mian entrance with a very nice road directly to the hotel. We strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant. Kind regards, Suthee SITHOOMCHAN Guest Experience Manager
訪客用戶
行政豪華雙床房
入住於 2024 年 11 月
與好友旅遊
20 則評論
1.0/5
發布於 2025 年 1 月 2 日
堅決不要去入住的一家酒店,入住的時候房間裏床單,拖鞋都沒有更換,打電話到前台不予處理,由於衞生狀態太差,原本預訂了兩天想提前退一天房也不行,所有問題溝通處理中,感謝攜程客服熱心幫助,強烈建議平台下架該酒店
住宿方回覆: 親愛的客人,非常感謝您花時間告訴我們您在考艾瑞享度假村的體驗。很抱歉您的體驗未能達到您的期望;請容許我表達最誠摯的歉意。在 Mövenpick,我們致力於為每位客戶提供卓越的服務體驗;因此您的回饋對我們非常重要。請放心,我們正在採取適當措施解決問題並防止再次發生。我們感謝您分享您的顧慮,並希望您能給我們機會在不久的將來為您提供更好的服務。謹致, Suthee SITHOOMCHAN 客戶體驗經理
訪客用戶
豪華房 1張特大床
入住於 2024 年 12 月
與好友旅遊
8 則評論
4.7/5
極佳
發布於 2025 年 1 月 22 日
酒店很美,但位置比較偏僻,每次出去去其他景點或者哪裡都要開車半個小時以上,適合就待在酒店裡躺平。朋友説適合拿壺茶坐在草坪一下午。
住宿方回覆: Dear GuestGreetings from Movenpick Resort Khaoyai and thank you for sharing your experience regarding of your recent stay stay at the Mövenpick Resort Khao Yai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff and all concerning to improve that points you have mentioned. Our hotel have the mian entrance with a very nice road directly to the hotel. We strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant. Kind regards, Suthee SITHOOMCHAN Guest Experience Manager
Xixi kanshijie
三臥室泳池別墅
入住於 2024 年 10 月
家庭出遊
23 則評論
3.7/5
發布於 2024 年 11 月 14 日
環境:環境很漂亮 服務:服務不太好 不喜歡 衞生:泳池邊的衞生不乾淨 設施:浴巾建議自己帶吧,感覺黃黃的不乾淨 Spa千萬不要去,不推薦 不專業
住宿方回覆: Dear XixiGreetings from Movenpick Resort Khaoyai and thank you for sharing your experience regarding of your recent stay stay at the Mövenpick Resort Khao Yai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff and all concerning to improve that points you have mentioned. Our hotel have the mian entrance with a very nice road directly to the hotel. We strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Your sincerely, Suthee SITHOOMCHAN Guest Experience Manager
訪客用戶
三臥室花園別墅
入住於 2024 年 8 月
與好友旅遊
2 則評論
2.3/5
發布於 2024 年 9 月 27 日
酒店的外環境好看,很適合拍照或者草坪婚禮,但是別墅裏面的環境裝修很一般,水龍頭出來的水都是白色的雜質,熱水壺也是厚厚的一層白色,太噁心了。 房間還有小蟑螂在床上爬過和小蜘蛛在牆上,整個體驗就很差,根本不配這個價格和評分
住宿方回覆: Dear GuestThank you for taking the time to tell us about your experience at the Mövenpick Resort Khao Yai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Your sincerely, Suthee SITHOOMCHAN Guest Experience Manager
訪客用戶
三臥室花園別墅
入住於 2024 年 8 月
家庭出遊
1 則評論
2.0/5
發布於 2024 年 9 月 27 日
套房不清楚,但是別墅真的衞生一言難盡。一進門,陳舊的味道撲鼻而來,沙發凳子看上去都是臟的 黑的,所有的東西看上去年代久遠,房間都是掛式空調正對床,枕頭髮黃,被子有血跡,最後我不得不用自己帶的一次性浴巾鋪在枕頭上面。廁所馬桶沖力小,馬桶本身也小,廁所不散味。晚飯時間還停電了一次,晚上蚊子多的不行,窗簾不遮光,有的還快掉了,價格跟品質不匹配,總體體驗感很差,雖然室外風景可以,但是回房間整個心情很抑鬱。
6/11
住宿方回覆: Dear GuestThank you for taking the time to tell us about your experience at the Mövenpick Resort Khao Yai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Your sincerely, Suthee SITHOOMCHAN Guest Experience Manager
匿名用戶
行政豪華雙床房
入住於 2024 年 4 月
與好友旅遊
35 則評論
2.6/5
發布於 2024 年 5 月 27 日
前台服務態度很差,給我們辦入住double check in,這屬於嚴重的酒店事故了。然後換房間的時候員工拿員工卡刷了另一個房間,在房間等半天新房卡也沒送來,最後是我們出去吃晚飯自己去前台換的。叫buggy接送人的時候,也是聽不懂要去哪,我朋友住隔壁棟要來我房間找我玩,直接把她送去前台了,然後讓她自己走過來,請問這是一個酒店應該有的服務態度嗎?問酒店設施和營業時間的時候也是一副高高在上的樣子,看來這家酒店並不缺客人,一點也不重視中國客人,大家沒必要住這裏,酒店外面再好看服務為0又有什麼用呢(酒店房間裏面的裝修真的很醜,就外面看着像城堡稍微好看點),衝著來酒店拍照的真不用在這住了,考艾好看的酒店有很多,沒必要來這家。
住宿方回覆: 尊敬的賓客,來自考艾瑞享度假村的問候,感謝您抽出寶貴時間告訴我們您在考艾瑞享度假村的體驗。很抱歉您的體驗沒有達到您的期望;請容許我表達最誠摯的歉意。在瑞享,我們努力為每位顧客提供卓越的服務體驗;因此,您的回饋對我們非常重要。請放心,我們正在採取適當的措施來解決該問題並防止將來再次發生。感謝您分享您的疑慮,我們希望您能給我們機會在不久的將來為您提供更好的服務。 Yopur 誠摯的, Suthee SITHOOMCHAN 賓客體驗經理
Muzi
行政豪華特大床房
入住於 2025 年 3 月
家庭出遊
2 則評論
4.5/5
滿意
發布於 2025 年 4 月 13 日
房間漏水很難,洗個澡感覺到廁所都淹了。住了一晚,除了這點沒啥問題。酒店非常漂亮!
住宿方回覆: Dear MuziGreetings from Movenpick Resort Khaoyai and we are very much appreciate your comments regarding your recent stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Your sincerely, Suthee SITHOOMCHAN Guest Experience Manager
匿名用戶
三臥室泳池別墅
入住於 2024 年 3 月
與好友旅遊
9 則評論
5.0/5
超棒
發布於 2024 年 7 月 2 日
和朋友一起去的很開心是不是
住宿方回覆: Dear GuestGreetings from Movenpick Resort Khaoyai and thank you for sharing your experience regarding of your recent stay stay at the Mövenpick Resort Khao Yai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Your sincerely, Suthee SITHOOMCHAN Guest Experience Manager
訪客用戶
豪華房 1張特大床
入住於 2024 年 12 月
家庭出遊
6 則評論
4.7/5
極佳
發布於 2025 年 1 月 21 日
環境不錯 設施齊全、吃飯衹能在度假村吃 比較貴,附近飯店比較遠,不方便走出去吃
住宿方回覆: Dear GuestGreetings from Movenpick Resort Khaoyai and thank you for sharing your experience regarding of your recent stay stay at the Mövenpick Resort Khao Yai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff and all concerning to improve that points you have mentioned. Our hotel have the mian entrance with a very nice road directly to the hotel. We strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant. Kind regards, Suthee SITHOOMCHAN Guest Experience Manager
訪客用戶
臭氧套房
入住於 2024 年 1 月
家庭出遊
4 則評論
4.0/5
很好
發布於 2024 年 2 月 10 日
環境沒得説,漂亮的城堡,歐式建築,還有高爾夫球場,第一天辦入住前台説晚餐5-11點,第一天由於外出了晚回,10點半到餐廳想吃點東西,被餐廳告知結束了,我們又回前台找辦理入住的服務員,服務員説餐食10點就不提供了,還説辦入住的時候説過……壓根就沒有好麼,浪費一餐也沒什麼,就是非要推卸自己責任讓人很不爽
住宿方回覆: 尊敬的賓客,來自考艾瑞享度假村的問候,感謝您分享您最近在考艾瑞享度假村的入住體驗。收到正面的回饋總是令人高興的。我將與我們的團隊分享您的意見。我相信,這項回饋將成為對我們所有員工的鼓勵,因為我們努力不斷提高服務品質。再次感謝您與我們分享您的體驗,我們希望您的下一次訪問能像上一次一樣愉快。您誠摯的, Suthee SITHOOMCHAN 賓客體驗經理
EmmaTM
兩臥室泳池別墅
入住於 2023 年 9 月
家庭出遊
23 則評論
4.0/5
很好
發布於 2024 年 1 月 17 日
不錯,考艾本來就是天然大氧氣罐,酒店風格歐式,酒店很大,適合散步孩子在草坪奔跑,回房間有接駁車方便的
住宿方回覆: Dear Guest,Greetings from Movenpick Resort Khaoyai and thank you for sharing your experience regarding of your recent stay stay at the Mövenpick Resort Khao Yai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Your sincerely, Suthee SITHOOMCHAN Guest Experience Manager
HexiaoyuE
豪華房 1張特大床
入住於 2024 年 1 月
獨自出遊
53 則評論
1.0/5
發布於 2024 年 2 月 11 日
酒店環境沒得説是很好、但是衞生情況一般!最可笑停車場離房間很遠很不方便!不人性化!酒店餐廳很一般!出門用餐太遠太不方便!一般需要開車半小時才能到達!
住宿方回覆: Dear GuestGreetings from Movenpick Resort Khaoyai and thank you for taking the time to tell us about your experience at the Mövenpick Resort Khao Yai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will share your comments to all concerning to looking into that's [points to improve our best service in the near future. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Your sincerely, Suthee SITHOOMCHAN Guest Experience Manager
訪客用戶
豪華房 1張特大床
入住於 2023 年 4 月
夫妻/情侶出遊
4 則評論
4.5/5
滿意
發布於 2023 年 5 月 28 日
酒店很大,很歐陸式,泳池是有蓋和露天的,但沒有儲物櫃,當天我和老公包池,沒其他人,早餐自助式的,食物不錯。進房間有golf car載人和行李,平常出入走路可以,因為我們的房間較近,如果是villa區就比較遠,在考艾我們是自駕的,去哪都方便。
住宿方回覆: 尊敬的賓客,來自考艾瑞享度假村的問候,感謝您分享您最近在考艾瑞享度假村的入住體驗。收到正面的回饋總是令人高興的。我將與我們的團隊分享您的意見。我相信,這項回饋將成為對我們所有員工的鼓勵,因為我們努力不斷提高服務品質。再次感謝您與我們分享您的體驗,我們希望您的下一次訪問能像上一次一樣愉快。您誠摯的, Suthee SITHOOMCHAN 賓客體驗經理