I have rarely stayed in such a large room with such unsatisfactory design and contents. Even a basic budget hotel always has a place to stand a suitcase effectively. If a safe is provided,it will always be large enough to hold a camera.Window cills do not have over a one inch gap from the wall ,so admitting unwanted light. Apart from the total omissions, there were a couple of really slovenly management failings.The builders’ red plastic packing wedges between floor and wall fittings were still in place.The bidet was emitting a strong drain smell, as the trap seemed to have dried out through disuse by the occupants , and the housekeeper had failed to run any water through. The things I merely thought very poor for a four star hotel were numerous-the inappropriateness for a hot climate of the giant duvets and clinging soft topped mattresses,the lack of any work space( only “ desk” was occupied by ridiculous flashy kettle),poor bedside tables,and the bathroom - huge,but no bath. The reception staff were not very bright,and gave me a “map” with an incorrect street name at the hotel location! The breakfast had nothing in common with the attributes of the room- just a standard “ International” type with no failures. I am at present in an “Ibis” hotel somewhere even hotter than Padova.It is superior in every way ,except that it fails to look flashy.They even have a map.
The photos of the hotel internally is nothing like it is now so don’t expect what you see. The staff were exceptional, friendly, accommodating and very helpful. Nothing detrimental on their behalf and our room was clean, spacious and the bed was very comfortable.Aircon was ok but doesn’t go below 20 so I think the summer temperatures might have a struggle. However! The wellness centre is closed completely. The pool is closed. for private functions only . The bar closes early. Breakfast is …..well the reviews were not wrong. We tried the restaurant….when it was open ( closed during our visit more than once) set menu, costly and …..like the breakfast, lacking in quantity. The bar has no ambience and the chairs are boardroom style and uncomfortable. This is not our first BW hotel stay but it very nearly could be.
多納泰羅飯店提供給探索這座城市的旅客一個理想之地。 到帕多瓦觀光的人一定會發現多納泰羅飯店是一個很棒的住宿選擇。 到帕杜瓦車站只需2km而特雷維索機場僅47km遠,交通運輸非常方便。 旅客找到距離飯店不遠的Basilica di Santa Giustina,Piazza delle Erbe和Porta Portello。 閒暇時,客人可以探索飯店的周邊環境。
訪訪客用戶2023.10.21
The 1980’s called and want their hire back Ok folks. Listen closely. Their hotel either has the heat on the air conditioning. They only had heat while we were there and the rooms were very hot. Like you can sleep hot. So naturally you open a window. Hello mosquitoes and street noise!. It never cooled down. Horrid nights sleep. (I did ask for AC but they said no) So if you enjoy camping this place is perfect! The room was clean and the location was very good. And they don’t have showers. It’s a tub you have to squat down to shower. So I do NOT recommend staying here. Padova is very cool though.
Air Conditioning blows warm. Not cold not cool, warm. Front desk informs you to play with the thermostat. Yep… still not working. Switched rooms to AC that was “working”. Same situation and later found many reviews stating the same. Obviously hotel looking to save $$ on thermostat settings. Additionally as American not one channel in English nor the ability to switch languages on the remote. Hotel fine for locals who are not needing Air Conditioner nor English speaking channels. Pass.
Enjoyed three nights here whilst on a business trip to the area. The staff were extremely friendly and helpful; followed up some excellent restaurant recommendations! The hotel breakfast offering was very good and the service was excellent . Our room was spacious and functional (suite). If you do not have a car you will need to take taxis into Padua as there is little around the hotel for dining etc.
訪訪客The hotel os located in a very calm and nice residential area, beautiful buildings. Quite close to the city center and the old town. The rooms exceptionally clean and comfortable, newly refurbished. The staff is helpful, friendly and easy to talk to. Great stay in Paduva!
There was no welcome when we arrived neither were we asked how our stay was at the end. In fact we found the reception quite standoffish apart from a young man (see below) The hotel is tired, we booked a mid range room. A lot of the room was a corridor so completely wasted space. The rollers in the shower screen had come out of the guide, the toilet was constantly running water and there was a strange mark on the toilet seat and the bathroom fittings were definitely not four star standard. We were given one complimentary bottle of water between two of us and one extra pillow between of us for a two night stay. None of the bathroom lotions were replenished after the first night. Everything seemed to have an extra price attached to it which has been complimentary in similar hotels My husband was feeling very ill and asked if he could have a glass of tap water at the bar and was refused. He was told he had to pay for water. (The previous hotel gave a glass of tap water with every drink at the bar so it wouldn’t have been an unreasonable request) Whilst we were in our room at 9am on a Saturday morning there was loud intermittent power drilling in the hotel on and off for about an hour. We felt this was a totally inappropriate time to be doing that sort of work then. There was one positive point,a young man on the desk was very helpful when we asked for directions to the nearest pharmacy. We loved Padova and would highly recommend a stay there just not at this hotel
My 3 girlfriends and I booked this stay for a week in Padova for the holidays. Despite the room being of decent standards and the expected breakfast being sufficient, the service was unsatisfactory and distasteful. The room we rented was supposed to be 2 single beds and 1 double bed. Due to a switch of one guest for a night, one single bed's sheets needed to be changed. To our surprise on coming back to the room at the end of the day, we noticed that the single double bed was changed to two single beds. This was done with no previous informing or inquiry. When we asked the receptionist the reason for this change, she denied our claims stating there were always 2 single beds. Now, how do 4 whole individuals remember the type of bed wrong? Did we all get amnesia in less than 24 hours? Well, according to the receptionist, we were lying and there were apparently 4 single beds all along, even though in our booking it said 2 singles and 1 double. We stated clearly the exchange of a guest and presented each guest's ID. Was our bed arrangement changed because of the primitive/baseless thought that black guests will bring in extra people to sleep in the room for free??! We will never know. Additionally, we had various hostile interactions with no prior provocation. The least a visitor expects from the stay they paid for is a basic, respectful and polite customer service. My friend reviewed on *********** to express her discontent with her experience and this is the response we got for our stay: ”Dear Juliette, we are very surprised by your review. First of all, nobody of our staff can be considered ******: we are a work team composed by people from South America to Germany, from Italy to Bangladesh. None of our staff members have ever had problems of racism one with the other or with our guests. Second, the room you booked was exactely the room we assigned to you: you ask for a 4-beds room with one large bed and 2 single beds, and that was the setting of the room. We also agree in making a change of linen because one of the guest was leaving the second day, replaced by another one. So we do not consider ourself not collaborative or not paying attention to the needs of our guests. In the end, we are surprised you didn't enjoy your stay with us, but fortunately for you Padova has plenty of hotels that will guest your next vacation. Kind regards, Elena M. - Back Office ” Absolute lack of professionalism and self awareness to say the least. If they want to do better in this industry they need to instruct their staff on putting their personal biases aside and stick to doing their job objectively. Overall, would NOT recommend this stay for non-caucasian individuals.
This hotel has a great location. Across the street from the basilica of Saint Anthony and about a 15-minute walk from many of the other sites (the duomo, Piazza dei Signori, etc.). The Orto Botanico is only a few minutes away. The rooms are simply furnished but spacious and clean. The bed is comfy, the breakfast is substantial, the staff friendly. I'm giving it extra points because the price is so reasonable. My three nights, including breakfast, cost just 252 euro.