奧因斯米爾斯萬豪居家酒店住宿

The staff made an otherwise ok stay horrible. rude and unpleasant to deal with. i arrived at the hotel and i was greeted by a female staff that seemed out of it. when i asked to check in. I was told to wait! in a tone and manner that made it feel like i was bothering her. She then extended this rude tone to my guest. good hotel, staff needs improvement.

我們在巴爾的摩/歐文斯米爾斯尋找一家服務良好的酒店,我們在希爾頓花園酒店找到了它。特別感謝道爾頓,他在我們到達之前幫助我們打電話,然後他非常棒地檢查我們,並確保我們擁有我們需要的一切。非常感謝道爾頓!

I’m happy to write Hampton Inn Baltimore/Owings Mills did not disappoint us. Hotel location is in a business park so it’s quiet and safe. It’s nice that they have a soft and softer pillows and are very comfortable bed. Our room is very clean and hallway carpet appears to be new and clean, breakfast is ok too. It’s the typical quick breakfast of scrambled eggs and potato.

到達時非常驚喜。現代酒店位於方便,安靜,看似安全的住宅區,停車方便,令人愉快,美學熱情,靠近便利設施,沒有商業噪音。住了兩晚。現代化的房間很棒,設施齊全,有全尺寸冰箱,洗碗機,微波爐,乾淨的碟子。很棒的客房服務人員。乾淨,乾淨,乾淨!多年來我住過的最乾淨的酒店房間。我喜歡通過房間的二維碼給客房服務人員小費的能力。我高興地這樣做了!浴室閃閃發光。優秀的現代窗戶陰影,可以阻擋外面的光線。更酷的酒店設施,如淨化水站,以填充您的水瓶,所以很棒!唯一的問題是一大羣人入住酒店,半夜有人在我上方的房間跑來跑去一個半小時,另外每個酒店都應該在走廊上放置標誌,告訴人們11PM之後QUIET TIME。有些高檔酒店這樣做是爲了防止我入住期間發生什麼,1AM人們在走廊大聲說話,沒有任何考慮其他客人睡覺,然後開始敲朋友的門。肯定會再次訪問 - 這是沙漠中的一片綠洲,是貧窮或普通酒店與一條主要喧鬧的高速公路旁,差評。沒有外面的噪音。沒有響亮的卡車吹響空調。沒有評論早餐,因爲我沒有時間嘗試。

We had a very nice desk clerk, but it seems no one, including her, thanks you for being a member any more. Nonetheless, we were given room 219. We had to ask for the extra blanket we had requested in the reservation. As this hotel is somewhat isolated, she told us how to find the local restaurants. The room was large and clean. It included a small breakfast table and two chairs at the table. The desk/office chair was one of the best I ever have used at a hotel. WiFi speed was okay at 27 Mbps up and down. We stayed 4 nights. There was no desk lamp and, as we learned over the next couple days, it appeared the room had been cannibalized for things, much like the military cannibalizes some aircraft to keep others flying. It started with a noisy fan that would not turn off on the heater/air-conditioning unit. The next morning I told the desk and they sent someone up immediately. The wall thermostat would not cooperate, so he fixed it so we could turn it off at the unit. Then I pointed out the missing desk lamp which takes a special plug. He thought someone must have stolen it and immediately found me another one. That evening my wife looked for the hair dryer before showering. There was none. She went to the front desk and they immediately gave her a brand new one, still in the box. Later we discovered there was no coffee maker or coffee in the room, but that was not a big deal. There also was no ice bucket, nor were there any cups of any type. The management offered to get us all of that, but we really didn't need it and told them they could stock those items after we had checked out. In addition to the missing items, people arriving late had a tendency to slam doors and the hotel, as it turned out, was very near the Baltimore northeast extension and we could hear the traffic all night. A smoke detector on the wall flashed a very bright light every 5 seconds (really have to ask who designs these things?) Breakfast was handled by a woman who obviously was overworked. (People no longer wish to take jobs: we saw ”help wanted” signs at every service industry stop we made, especially restaurants and hotels). On our second morning, for example, the cheese omelets and sausage ran out and people had to wait. On morning 3, breakfast included scrambled eggs but some kids had clogged up the pancake machine the day before, so it was not working. It was working again our last day there. Coffee ranged from so-so to good. The end result of all these issues was that the management gave us a partial refund which we certainly did not expect, but certainly appreciated.

美麗的酒店。喜歡設施,工作人員超級樂於助人。咖啡,茶,長袍是一個很好的觸摸。聞起來不錯,總體來說一切都保持很乾淨。我也喜歡增加的安全鑰匙功能。你必須刷卡才能讓電梯進入你的樓層。總的來說,很棒的住宿,我希望明年的會議再次在這裏。