歐託巴勒飯店

Excelente hospitalidad, sus instalaciones y habitaciones son confortables. El personal prestó siempre para lo que necesitábamos, el menú de su restaurante muy completo y exquisito. Resalta entre su arquitectura colineal y contemporánea, se encuentra en una ubicación privilegiada de la ciudad.

Experiencia personalizada, se encargaron de cada detalle antes, durante y después de la reserva. Me ayudaron con la organización de un día especial. No necesitamos ser un grupo grande ni especial para que nos hagan sentir clientes VIP.

Todo excelente, la atención de primera, el lugar hermoso, la comida excelente. Súper Recomendado. Bien ubicado en Otavalo con muchas actividades por hacer en la ciudad y el hotel. El personal súper amable y pendiente. Excelente para familias.

I came here for a 3 night stay. I have been to Ecuador countless times in the last 30 years, including Otavalo which is a MUST see for anyone visiting Ecuador. This hotel is 100% remodeled but kept its Otavaleño flair; the woodwork, the exposed stone and brick, the columns and tile - all represent the historic and magical city and its surroundings- but it had every modern amenity that blended seeminglessly with its history. The breakfast is first class as is their lunch and dinner. The food is truly a culinary experience highlighting the native food of the region . The bathroom is modern and the room, bed (so comfortable!), and decor truly spectacular. The hotel is within walking distance to all the local sites including the Plaza de Ponchos. When you walk into the hotel you feel like you are walking into a mansion home. Every corner. Every painting. Every piece of furniture - perfect. It’s almost like a fairy tale. But - it was the service that will ensure I return many times. Kevin at the Reception Desk seemed to always be available day and night and was so attentive; Sisa was wonderful also at Reception. Sisa, our room attendant, kept our room perfect day and night with so many special touches including local delicious surprises each night. Franklin was our server in the restaurant and provided outside food recommendations and service. Stay here! You will never want to leave! I will be back!

Absolute perfection and magnificently decorated art hotel. 3 course complimentary breakfast and all snacks in the room included. It’s a must stay! I’ve travelled all over the world and this is one of the most charming and beautiful hotels. I’ve stayed at. The service is also exceptional.

What a gorgeous, newly renovated historic hotel. Service was exceptional throughout with a number of the staff speaking English, and they were very accommodating: telling us the best places to visit (the Market, PARQUE CONDOR’S RAPTOR REHABILITATION and a hike around beautiful Cuicocha Lagoon). The food was excellent, especially breakfast.