奧斯特羅瓦西斯鄰近Památník Pohádky máje的飯店

這是一家新而乾淨的酒店。但是非常基本。工作人員非常好,對我們可能遇到的任何問題都感到擔憂。這基本上是卡車司機使用的卡車停靠點的路邊酒店。一個好的酒店,如果你在路上時間長,只需要一個休息的地方。真的不是度假旅行者最好的。我們的經驗是45分鐘的檢查,因爲時間真的很糟糕...在十幾輛卡車司機後面排隊,只有一個服務員。還包括早餐低於標準桿。

We had booked a room for three adult people. When we got there, there was only one prepared bed with only one duvet! We talked to a woman in the reception, and it is by far the worst hotel service we have ever experienced! At this point it was almost midnight and the response we got was that she did not know where the bedding and sheets were kept. She had us follow her and after a while she found only one duvet and one sheet for this duvet. She handed it to us like so, not prepared, and when asked she said to us: “Does it look like I do that type of work here?”. After this we went back to the reception as this was completely unacceptable treatment from a receptionist at a well known hotel chain. She was not solution oriented AT ALL. She told us there were not any other available rooms. She never apologized. She would not give her full name , and said that she was quitting her job here. She told us she hade never been in this type of situation before. She told us she had no one to ask for help and that the people who work here during the day, and who would know where the bedding we needed were, were not here at this time of the day. She told us she was not hiding the bedding from us, that she sincerely did not know where it was. We did not get the room prepared as we had booked it. She even asked us what WE (!!) thought she should do. She said that the only option she saw was to give us back our money and that we could leave the hotel, at 00:30 at night (!!!!). Outrageous!!! We were all so dumbfounded and shocked by this completely unacceptable way of treating your clients that we absolutely considered to pack up and leave. After some time of talking and being dumbfounded by this TERRIBLE service she suddenly said the she could separate us and give us one more room. We accepted this and that was it. We are going to take action after this and call the director of the hotel and tell him about this experience. This is the absolute worst service experience we have ever experienced. COMPLETELY UNACCEPTABLE! And SHOCKING as this is a known hotel chain with great reviews! I am still lost for words, as I also was after talking to that terrible employee with no service skills to say the least.

這家酒店是度假天堂!!該地區這麼多美麗的東西,一個美麗的公園,優秀的餐廳。到中心的無障礙性也極好。房間佈置得很好,工作人員比友好!食物很棒,我從來沒有在任何酒店看到早餐有這麼多選擇的優秀食物!!!入住,因爲你總是積極和微笑,我相信你的客人會和我一樣快樂地回來!!!非常感謝團隊Cosmopolitan,這是一次很棒的體驗!!

坐落於布爾諾市中心，不論您是商務出差還是休閒旅遊10-Z地堡旅舍都是理想的下榻之處。附近很多景點，包括Umeleckoprumyslove Muzeum、Jurkovič House和Mintmaster’s Cellar都離飯店不遠。飯店休閒區提供了各類設施，您可以在這裡舒緩身心壓力。飯店設有24小時櫃檯諮詢服務，為下榻至此的您提供最貼心的行程安排。

我今天到這裏住了4晚,從一些醫療中恢復過來躺在日光浴牀上休息的絕佳地方......所以我想!來到一家豪華的“水療和健康”酒店,你會期望進入水療和健康作爲你住宿的一部分,對嗎?錯!訪問收費90、120或180分鐘。在游泳池邊躺一天,每天24小時收費1000克茲克(從一天中午12點到第二天中午12點,這很奇怪)。1000克茲克是驚人的35英鎊!由於我的治療,我不能使用任何溫泉設施。當我在前台提出這個問題時,問我還能在哪裏放鬆,有人告訴我酒店大樓裏沒有其他地方,但我可以去大壩旁邊的“海灘酒吧”。不過,這裏沒有沙灘毛巾或野餐毯子。我真的感到失望!!當我預訂時,我非常清楚我正在接受治療,需要一個休息的地方,因爲我要求一間陽台房。我們得到了這個房間,但它面向其他房間的背面,我還沒有從它看到太陽也許在早上。哦,還有廁所漏水!很棒......4晚然後回家時間。等不及了!!

該位置靠近廣場，設施很乾凈。僅在捷克共和國，我就花了將近兩個星期的時間，如果您正在尋找最乾淨，最現代的酒店，我想。但是，似乎是出於商業原因而去該地區的人而非遊客使用的。那裡唯一的訪客被視為遊客，所以我感到工作人員相對冷漠和不友好。辦理入住手續時，工作人員將護照放下，並在辦理入住手續時與其他同事聊天。除了不友善，這是一個舒適的住宿地點。

位置不錯,附近有電車,10分鐘就能到達老城區。從陽台可以看到皮爾伯克城堡。街上免費停車。餐廳聖誕節晚餐菜單不錯。

酒店很大，環境很好，原以為布爾諾的酒店都很便宜，沒想到比布拉格還貴，這裏120歐一晚，但是早餐很豐盛，出門叫UBER比較便宜。

酒店位於非常好的地方。工作人員真的很好（特別是女服務員）。此外，早餐使我們感到驚訝。廣告中沒有提到任何設施，例如浴袍或居家拖鞋-自行攜帶。我們對窗口窗口感到失望:(

那麼,經驗總體上是積極的,我覺得提供的服務的價格有點高,因爲室是整個計劃的共同,窗戶是的,所以,由於站在附近,有很大的音。然而,優點:有的牀,每個地方都有自己的子(不需要鎖,有,是免費的服務,但它寬得足以使我們進去不太滿的包),保險箱,個人光照,帶上裝裝,設計和裝飾很不錯,另外,在21點後入住時,它們還靈活,給出明確的指示,如果您在外面的入住區內留在外面,它們免費保存您的行李。舒適的牀,每天都花在修理和整理,每天早餐5€有食物和飲料的提議,社交和可用的工作人員。