俄斯特拉發Herbalus附近住宿

Hotel is a SCAM with terrible service. I arrived on a 2 day business trip to the hotel, right from the first impression it didn't felt like a 4 star hotel. Room was very small with old (not in good way) furniture with no air condition and a small window that prevented most of the air to come inside. Later on I discovered that the hot water in the shower is not working, the front desk refused to believe me but after I insisted they said that they checked and the hotel's boiler is working and in the first floor there is hot water. I was explained that the pipes are old and I need some patience. After 10 minutes of cold water in the shower I asked to move to a different room in the first floor. The service desk refused and offered to fix the problem in the next day. I asked to leave the hotel due to the problem and get my money back. They agreed and told me it will be handled in the next morning. The next day they told me they have issues with the refund and it will take a few days. After I left the city I called again about the refund and they said that the manager decided not to refund me because there wasn't a problem. What a SCAM !!! avoid at all costs.

酒店很整潔，現在需要打疫苗的二維碼才能進去。 早餐較差，但餐廳本身很棒。 對於那些想要獲得 90 天簽證前往波蘭的人來說，這是一個非常好的位置，因為它位於捷克共和國和波蘭之間的邊界。 這是一個四處走走喝一杯休息的好地方，因為附近也有一個市區。

So, we chose this hotel for a business trip based on the existing reviews and were not disappointed. The hotel is in a great location to allow for exploration of the area to be able to eat and drink whilst out and about. It has a great bar and restaurant on site so you dont even need to do that. When you walk in, you really get a feel that you are somewhere special. The staff are smartly turned out, smiley, friendly and willing to help. They have put a lot of effort into this place, and it feels like a top end hotel. The breakfast selection was excellent, fresh and in abundance. There is something for everyone and lots of it. Very very nice and the staff are all over it. Clearing, cleaning, smiling etc. The room was perfect. I had the best 4 night's sleep and better than my actual bed at home. The room was clean and tidy. The shower was fantastic. A large rain head for above and the option of a handheld if you want to switch. I had a kettle, tea/coffee, water etc which for me is exactly what I want. The gym is small but has enough there to do a good workout. If, however you happen to go into there to do weight training, and there is someone lifting also, you will be very limited unless you want to politely switch between sets but that aside, it's a gym and provides running machines, dumbbells and a multi station etc. The cherry on top was the final morning we had to leave. We would not make the breakfast as we were leaving too early but the hotel prepared us a breakfast box each. That was seriously amazing. It contained a ton of stuff from ready-made roll, pre cut bread, butters, spreads, fruit, water, yoghurt, energy bar etc. I was so so impressed and that was a great touch. I honestly really really liked this place and the employees there need to be proud of what they are doing. Id highly recommend this place.

酒店位於市中心。客服水平高,非常友好。房間寬敞,設備標準,非常乾淨整潔。樓下早上可以吃到美味的早餐,也可以點晚餐。在接待處,您還可以從當地藝術家那裏購買區域產品或珠寶。我們非常高興,如果我們住在俄斯特拉瓦,那肯定是在Hotel Maria。

一個很棒的溫馨酒店。接待員很友善,很完美。能被展示到你的房間是多麼的美好。這家酒店的整個團隊都很棒。房間,一個小型套房超級棒。很乾淨。早餐很棒。位於離電車站很近。離主火車站不遠。停車場無障礙入口。大小適中的安全停車場。去過的最好的酒店之一。強烈推薦。

I recently spent a week here and found the hotel to be very clean and comfortable. The room was quiet and well-kept. The bed was just right, not too hard and not too soft. The bathroom was spotless. There were plenty of outlets and the lighting was more than sufficient. Reception was businesslike and professional. The breakfast offered had plenty of choices and was quite filling, especially as it was sometimes my only meal of the day. The only negatives were that the room was sometimes too hot and when ordering from the set menu in the restaurant at dinner, they were unwilling to accommodate dietary restrictions, telling us that no changes could be made. I would readily stay here again should my travels take me back to Ostrava in the future.

我爲12月/1月前往世界初級曲棍球的6個人預訂了這家酒店。我得到了卡米拉的大量幫助,以確保我們得到了我們需要的東西。她很棒。酒店非常好。我們的客房..我們選擇了較大的)寬敞,乾淨,舒適。前台工作人員樂於助人,樂於助人。餐廳食物很好,自助早餐正是所需要的,位置也很棒。到競技場的輕鬆電車之旅,或者市中心,距離酒店僅幾步之遙。這是我們10天的家,我們喜歡每分鐘。謝謝,卡米拉,拉德卡,漢娜和其他所有工作人員使這次旅行很棒。

在奧斯特拉法中心外的完美地方,可以進行商務旅行過夜。坐車旅行,在酒店前面有一個停車場,無需收費。酒店本身和房間都非常漂亮,乾淨。它隔壁有一個很好的小餐館,但在同一棟樓內,非常適合晚餐。牀上用品和WIFI很棒。浴室,鋪了瓷磚,很有魅力。如果有什麼的話,房間有點暖和,但應該注意的是,我沒有嘗試調整這個。而且爲了蓋住,早餐很棒。在奧斯特拉法的其他機構呆過之後,我可以很安全地說,對於我公司津貼的價值,我肯定會回來的。

We stayed in the hotel for 4 nights this July 2023 in time for the BFL festival. Here were a lot of peole but on reception was very fast check-in and very friendly and clever team. Room 426 was clean - good job from cleaner Lucy :) The beds were comfortable. Maybe some small fridge is missing here - I think that is normally in hotels. We looked forward to breakfast every day because the food was very delicious. Huge range - salt and sweet and all fresh, yummy. Eggs, pancakes, porridge, garlic soupe, yoghurt, vegetables, fruits, hams, cheese, desserts, nutella, peanut butter, much types of bakery products ... all what you need to eat. Great coffee and juice, teas Wonderful work all team in restaurant. Every day with a smile and friendly mood. Cleaning dishes from tables, additional foods and drinks. I was excited!! :) Very funny was the cat robot for collecting the dishes :D My feelings are very positive and not last visit in this hotel. I look forward to the next visit. Best regards for all team. You do great work!! Thank you very much!

I slept in BW Vista first time. I can´t blame this hotel for its 80´s look. I can not imagine to redesign such a huge house to more state-of-the-art, except rooms. Yes you are welcome by big hallways, stairs, long corridors. Staff: very friendly and willing, reception perfect, brakfast huge and staff again very neat and caring. Parking just in front of hotel under surveillance cameras. Safe. Dinner was cheap: 4 course menu for 240,- CZK. Not the best, not the worst. Glass of gute wine 80,- and the waiter very nice person, very experienced. The room: it is very obsolete. Removing flat LCD TV you would be back in communist era. Maybe at that time ＞ I would put 4 stars on front door. Not today. I would reward it with 2, maybe 3 stars. At all: I can recommend this hotel to businessmen who want to sleep in a quiet and clean room and do not expect a super modern hotel. It certainly won't offend you.