住宿方回覆: Dear Anonymous,Thank you for taking the time to provide feedback on your recent stay at Clarion Hotel The Hub. We sincerely apologize for the inconveniences you experienced, including the distance from the airport, the size of the room, and the comfort of the bed. We strive to ensure every guest has a comfortable and enjoyable stay, and we regret that we fell short of this goal during your visit.Additionally, we are sorry to hear about your experience with our customer service. It is disappointing to learn that the handling of your forgotten items did not meet your expectations or our standards. Please rest assured that we take your comments seriously and are reviewing our procedures to improve the way we handle such situations in the future.We hope you will consider staying with us again so we can provide you with the high-quality service you should expect from us. If you need further assistance regarding your lost items, please contact us directly.Warm regards,Antonija, Welcome Office Manager
住宿方回覆: Dear Tiantianyunyou,Thank you for your wonderful review and for choosing Clarion Hotel The Hub for your stay in Oslo. We are thrilled to hear that you enjoyed our convenient location just across from the Oslo central station and close to various attractions.It is great to know that you found the room spacious and comfortable, and that features like the USB charging ports added to your comfort. We are also pleased that you enjoyed our amenities, including the swimming pool and sauna, as well as our extensive breakfast buffet in our spacious restaurant.We appreciate your recommendation and look forward to welcoming you back on your next visit to Oslo.Warm regards,Antonija, Welcome Office Manager
住宿方回覆: Dear Anonymous,Thank you for taking the time to review your stay at Clarion Hotel The Hub. We are thrilled to hear that you enjoyed our central location, just a stone's throw from the central train station, and found comfort in our well-appointed rooms and beds. It's also great to know that our breakfast selection met your expectations.We appreciate your feedback and are delighted you had a pleasant experience with us. We look forward to welcoming you back in the near future for another enjoyable stay.Warm regards,AntonijaWelcome Office Manager
住宿方回覆: 尊敬的 Yiniu2020,感謝您抽出寶貴時間分享您在 Clarion Hotel The Hub 的體驗。我們很高興聽到您對我們位於奧斯陸中央車站對面的黃金地段表示讚賞,並認為前往機場的交通十分便利。我們很高興得知我們的早餐超出了您的期望,並且您喜歡我們較大的客房的舒適感。我們了解這些設施對我們的客人有多重要,尤其是在飯店繁忙的時候。請放心,我們一直在尋找改善賓客體驗的方法。我們希望盡快歡迎您回來,確保您享受更舒適和愉快的住宿體驗。
住宿方回覆: 親愛的賓客用戶, 感謝您分享您最近在 Clarion Hotel The Hub 住宿的回饋。我們很高興聽到您喜歡我們的中心位置和我們提供的各種早餐。我們一直在尋找方法來滿足所有客人的日程安排,並感謝您的建議。我們始終努力確保我們的客人獲得可靠和公平的交通建議,並將審查我們的程序,以防止將來出現此類差異。經理Antonija
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標準雙人房
入住於 2023 年 9 月
與好友旅遊
1 則評論
5.0/5
超棒
發布於 2023 年 10 月 13 日
我和盆友臨時選擇了這家酒店,本來還擔心在Oslo s 火車站旁邊,擔心安全問題.但完全是多慮了,酒店非常現代化,而且非常新所有設施,床很軟,非常緩解了我和盆友疲憊的狀態.而且就在oslo s火車站對面非常方便,前台態度很好,禮貌的幫我們辦理了入住,但可能我們去的太晚,沒有人幫我們提行李了,但除此之外,一切都不錯.推薦入住
住宿方回覆: Dear Guest,Thank you very much for your wonderful review and for choosing Clarion Hotel The Hub during your visit to Oslo. We are thrilled to hear that our central location near the Oslo S train station provided you with convenience and that your initial concerns about safety were alleviated.We pride ourselves on offering modern, comfortable accommodations and we're glad that the facilities, including our plush beds, enhanced your stay and helped relieve fatigue. It is also pleasing to hear that our front desk team made you feel welcome and assisted you politely with your check-in process. We apologize that there was no assistance available for your luggage due to the late hour of your arrival.Thank you once again for recommending us. We look forward to welcoming you and your friends back to our hotel in the future.Warm regards,Antonija, Welcome Office Manager
JustinPang
高級雙人房 1張大床
入住於 2024 年 11 月
夫妻/情侶出遊
2 則評論
4.5/5
滿意
發布於 2024 年 12 月 27 日
酒店早餐豐盛,位置好,床品舒服,房間太小了,不過挪威普遍房間都不大
住宿方回覆: Dear Justin,Thank you for your wonderful review and for giving us a perfect rating! We are delighted to hear that you enjoyed our breakfast and found the location and bedding to your liking. We appreciate your understanding regarding the room size.Warm regards,Antonija, Welcome Office Manager
住宿方回覆: Dear Rongrui,Thank you for taking the time to share your feedback regarding your recent stay at Clarion Hotel The Hub. We are delighted to hear that you enjoyed our breakfast and are considering staying with us again.We apologize for the inconvenience caused by the noise from across the hotel on your first day. Please be assured that we strive to ensure a comfortable environment for all our guests and will look into addressing this issue.We appreciate your kind words and look forward to welcoming you back soon.Warm regards,Antonija, Welcome Office Manager
訪客用戶
中等雙人房
入住於 2024 年 6 月
與好友旅遊
4 則評論
5.0/5
超棒
發布於 2024 年 7 月 31 日
位置很好就在市中心,想去哪裡都方便,早餐很豐富。
住宿方回覆: Dear Guest User,Thank you for sharing your wonderful review and for giving us a perfect rating! We are delighted to hear that you enjoyed our central location and found it convenient for exploring the city. It's also great to know that our breakfast selection met your expectations.We strive to provide an exceptional experience for all our guests, and your feedback is invaluable to us. We look forward to welcoming you back to Clarion Hotel The Hub in the near future.Warm regards,Antonija, Welcome Office Manager
住宿方回覆: Dear Neway@,Thank you for your wonderful review and for choosing Clarion Hotel The Hub for your stay. We are delighted to hear that you appreciated our service and found our staff to be accommodating. It's great to know that the suite and the sofa bed were comfortable for your family, and that you enjoyed our Western-style breakfast options.We hope to welcome you back soon for another pleasant stay with us.Warm regards,Antonija, Welcome Office Manager
住宿方回覆: Dear u_n,Thank you so much for your wonderful review and for giving us a perfect rating! We are thrilled to hear that you enjoyed your stay at Clarion Hotel The Hub. It's great to know that our central location near the train station added convenience to your visit, and that you found our hotel to be up to the mark.We're also delighted that the breakfast selection met your expectations and contributed to a fantastic experience. Your feedback is invaluable to us, and we look forward to welcoming you back for another excellent stay in the future.Warm regards,Antonija, Welcome Office Manager
匿名用戶
標準雙人房
入住於 2024 年 7 月
商務出差
4 則評論
5.0/5
超棒
發布於 2024 年 10 月 26 日
早餐挺豐盛的
住宿方回覆: Dear Anonymous,Thank you for your wonderful review and the perfect rating! We are thrilled to hear that you enjoyed the breakfast selection at Clarion Hotel The Hub. We hope to welcome you back soon for another delightful experience.Warm regards,Antonija, Welcome Office Manager
Maha Qassem
高級雙人或雙床房
入住於 2024 年 11 月
與好友旅遊
1 則評論
4.7/5
極佳
發布於 2024 年 12 月 29 日
The location is perfect in the center of Oslo, the receptionist Daniel he supported us with the luggages and the dinner in the room was a delicious but there was needed for a table to eat on.
翻譯
住宿方回覆: Dear Maha Qassem,Thank you for your wonderful review and for giving us a perfect rating! We are delighted to hear that you enjoyed your stay, especially the service provided by Daniel. Your feedback about the need for a table in the room is appreciated and noted for improvement.Warm regards,Antonija, Welcome Office Manager
匿名用戶
標準雙人房
入住於 2024 年 9 月
與好友旅遊
3 則評論
4.5/5
滿意
發布於 2024 年 10 月 22 日
Really loved the location which was a 3 min walk away from Oslo Central Station and surrounded by shopping malls! Check in was easy as the concierge is open 24/7 and although the room wasn’t spacious, it was comfortable enough for 2! Super loved their wide spread of buffet breakfast and there’s also a live egg station! Will recommend!
翻譯
住宿方回覆: Dear Anonymous,Thank you for taking the time to share your experience at Clarion Hotel The Hub. We are thrilled to hear that you enjoyed our prime location close to Oslo Central Station and the surrounding shopping areas. It’s great to know that the check-in process was smooth and our 24/7 concierge service met your expectations.We appreciate your compliments on our comfortable accommodations and are delighted that the breakfast buffet, especially the live egg station, was to your liking. Your recommendation is highly valued and we look forward to welcoming you back for another enjoyable stay.Warm regards,Antonija, Welcome Office Manager