「Lovely hotel set in beautiful mountain scenery. We arrived 1/2 hr after the dining room closed but there were people still eating meals & the kitchen staff were still around - we asked if we could just have a small snack or sandwich in the bar area & they were unable to provide it. We did decide to have one drink at the bar & sit in the TV/lounge area & before we had time to finish our drinks the night porter came in & switched all the lights off - leaving us in virtual darkness & switched the TV over to a station he wanted to watch !!! We felt this action was strange & unwelcoming as it was only about 10pm ?
We also run a small hotel in the uk countryside & would have gone out of our way to provide a small snack for guests who had travelled a long way & were delayed . Shame as everything else about the hotel was lovely. Breakfast was excellent for the cost of €10 extra. Reception staff in evening & morning were very pleasant too. We would have stayed longer to explore the area if we hadn’t been travelling to another destination.」