奧拉涅沃德Belvédère (toren)附近住宿

Hotel looks really nice from the outside, surrounding grounds a nice and green. Hotel is located right next to Thialf Stadium so excellent location if you have to be there or if you want to enjoy the country side. Hotel is not near town centre, you would need to drive or cycle there. Hotel could do with some refurbishment, bathroom is old and it shows its age. Carpet and wall papers need replacing. We had both dinner and breakfast, of which the first one was ok and breakfast was good, plenty of choice for all. Hotel has free parking and electric charging stations for cars.

優秀的飯店，位於池塘邊一個安靜的地方，進入充滿國際風格的大廳就已經讓您感到高興。我們在「塔樓」裡有一個漂亮的四樓角落房間。升級房位於另一棟大樓，有露台，我們沒有錯過，因為天氣很冷，大窗戶可以看到很多風景，非常方便。床上用品非常好，浴室很大，還有一扇窗戶可以看到周圍的大自然。我們在寬敞而豪華的餐廳享用了一頓價格合理的晚餐。早餐很棒。

Eenvoudig te vinden tegen de A7 aan. Grote parking. Mooie ruime kamer met heerlijk bed. Het bubbelbad is lawaaiig, de luchtpomp (stofzuigermotor) doet af aan het plezier. Ontbijtzaal ruim van opzet met een ruime keuze bij het buffet. I'll be back!

4,5 so let’s start here, nobody’s perfect +0,5 EV charge : supercharger is good (when working, available and without suv charging badly parked during long time), but having in addition plenty of low power T2 chargers to charge over night at a fair price is better -1 outdated rooms : this hotel needs an urgent modernization apart the flashy lobby. Unpleasant carpets, absent decoration (ugly walls and ceiling), old worn chairs and table, many broken things (like the hot water in shower) unacceptable for such a room rate. -1 : no AC nor proper ventilation, prehistoric TV set, oldest elevator I’ve seen in comparable hotels. -1 not family friendly : absolutely nothing for kids inside or around the hotel. In the rooms you have sink with dual tap, so kids can be in danger with hot water when not used to. Also note that there is no lock to avoid children going out. Outside is a water lake/marina without protections nor barriers. -0,5 smoke : thanks to an other century architecture with concourses rear the rooms you can enjoy the smoke from your neighbor on its terrasse. Time to be 21th century and smoke free. 1 ,5 is a fair evaluation regarding rooms situations and the lake of ventilation , I can’t imagine here with hot temperatures, etc.

Heel vriendelijke personeel. Plattegrondje ontvangen van de stad. Op de kamer koffie en thee, maar ook frisdrank aanwezig (gratis). Procedures m.b.t. parkeren verliep soepel en klantgericht. Kortom: er zijn veel hotels die hier nog een voorbeeld aan kunnen nemen.

Pleasant hotel, however without doubt the worst customer service I’ve experienced. I initially booked via booking.com where no upfront payment was required. I had to make an amendment to the booking and cancelled booking.com and booked Direct with hotel. I was travelling with my wife for business and to meet with Dutch colleagues at the hotel. On arrival at the hotel, I was informed they had 2 bookings for me. I advised this was a mistake and the receptionist told me that it was ‘no problem’ and the second room would be cancelled. The next day I received an email cancellation with an invoice for the 2 nights which had been taken from my company credit card. I explained that the booking was an error but the response inferred that I was lying and had booked the room for other unknown guests. Had I have known I was being charged for the room, I would have found someone somewhere who could have used it. Eventually after some e-mails I was offered a refund for the 2nd night on the basis that the hotel wasn’t full that night. I asked for a manager to review the situation and for refund to be credited back to card I paid with. I have received no further communication from the hotel or any refund. I spoke to my bank who advised the hotels position was that 2 bookings had been made and were therefore chargeable despite e-mails to contrary re refund for 1 night. I have stayed in a number of hotels in The Netherlands for business and never experienced such poor service. On a plus point, the hotel is quite nice and is in a nice town, but will not be visited again by me.