蘇黎世機場宜必思快捷飯店的評論

住宿方回覆: Dear Guest,Thank you for taking the time to share your feedback.We are sorry to hear about the inconvenience you experienced regarding your reservation. We understand that travel plans can sometimes change unexpectedly. As your booking was made through Trip.com, the reservation was subject to the cancellation and modification policies agreed to at the time of booking. Unfortunately, in this case the reservation was a non-refundable booking, which meant we were unable to cancel or change the date once it had been confirmed.We always recommend carefully reviewing the booking conditions before confirming a reservation, as different rates come with different levels of flexibility.That said, we truly regret that the situation caused frustration during your trip. We appreciate your understanding and thank you again for your feedback, which helps us continue to improve our communication with guests.Kind regards,Ibis Budget Zürich Airport

住宿方回覆: Dear Guest,Thank you very much for your outstanding review and for sharing your experience at Ibis Budget Zurich Airport.We are delighted to hear that you appreciated the cleanliness, comfort, and quiet atmosphere of your room, as well as our convenient location close to Zurich Airport. It is especially nice to know that you felt safe and comfortable during your stay.We truly value your feedback and hope to welcome you again in the near future.Best regards,Ibis Budget Zurich Airport

住宿方回覆: Dear Guest,Thank you for sharing your feedback and for staying with us. We’re glad to hear you appreciated our convenient location close to the airport and our affordable prices — we always aim to offer great value for travelers in Zurich.We understand that our rooms are compact, following the Ibis Budget concept, which focuses on providing essential comfort at an economical rate. Still, we appreciate your comment and will keep it in mind as we continue improving our guest experience.We hope to welcome you again for another comfortable and convenient stay.Kind regards,The Ibis Budget Hotel Team

住宿方回覆: Dear Guest,Thank you for your wonderful review and perfect scores across all categories!We are delighted to hear that you enjoyed our convenient location, with easy access to both Zurich Airport and the city center via the nearby tram stop. It's also great to know that you found our hotel safe, comfortable, and a good value for your stay.Your kind words mean a lot to our team, and we are especially pleased to hear that you would choose to stay with us again in the future.We look forward to welcoming you back on your next visit to Zurich!Best regards,Ibis Budget Zurich Airport

住宿方回覆: Dear Guest,Thank you very much for taking the time to share your positive feedback.We are delighted to hear that you had a great stay with us. We truly appreciate your kind words and are happy that you enjoyed your experience at our hotel.We also thank you for pointing out the issue with the fluctuating water temperature. We apologize for the inconvenience this caused and will share your feedback with our maintenance team to look into this matter.Thank you again for your valuable suggestion. We hope to welcome you back soon and provide you with an even better experience.Best Regards,Ibis Budget Zürich Airport

住宿方回覆: Dear Guest,Thank you very much for your excellent review! We are delighted to hear that you appreciated our convenient location near the airport and tram stop, as well as the laundry facilities. We’re glad you found your room comfortable and good value for money.We look forward to welcoming you back to Ibis Budget Zürich Airport in the future.Kind regards,Ibis Budget Zürich-Airport

住宿方回覆: Thank you very much for your outstanding rating and for sharing your experience at Ibis Budget Zurich Airport.We’re delighted to hear that you found the room very clean and that our front desk team made you feel welcome, your kind words will certainly be shared with them.As you noted, our rooms are designed in a compact and functional style, which is part of the ibis budget concept and especially suited for short transit stays. Regarding transportation, while we do not offer a shuttle service, the hotel is well connected by public transport, which many guests find convenient for reaching the airport.We truly appreciate your feedback and hope to welcome you again on your next trip through Zurich.

住宿方回覆: 感謝您對入住蘇黎世機場宜必思快捷飯店的詳細且周到的回饋。我們很高興得知您對我們優越的地理位置（可快速便捷地搭乘電車前往機場）、房間的清潔度以及行李存放空間都感到滿意。我們也感謝您對浴室設計和淋浴門提出的建設性意見。作為宜必思快捷酒店概念的一部分，我們的客房採用緊湊實用的設計風格，因此部分設施可能與傳統酒店的佈局有所不同。儘管如此，對於淋浴門擋板的問題以及由此造成的水溢出給您帶來的不便，我們深表歉意，並將安排維修團隊進行檢查。再次感謝您的推薦，我們期待您下次光臨蘇黎世時再次入住。

住宿方回覆: 感謝您分享在蘇黎世機場宜必思快捷飯店的入住體驗。我們很高興得知您在入住期間感到舒適，甚至欣賞到了頭頂飛機起降的獨特景色——鑑於我們酒店毗鄰蘇黎世機場，許多客人都會注意到這一點。然而，對於您因房間溫度和夜間噪音而感到不適，我們深表歉意。雖然房間可以透過開窗通風，但我們理解這可能會增加您接觸到外部噪音的機會，尤其是在繁忙的機場區域。遺憾的是，周圍公共區域和停車場偶爾會產生噪音，儘管我們希望所有客人都能遵守酒店的安靜時間，但很遺憾您入住期間未能做到這一點。再次感謝您的回饋，我們希望未來有機會為您提供更舒適的入住體驗。

住宿方回覆: Thank you for sharing your feedback about your stay at Ibis Budget Zurich Airport.We’re glad to hear that you appreciated our very convenient location near the airport, as well as the friendliness of our reception team. It’s also great to know that you found useful facilities such as the laundry service and the parking directly at the hotel entrance.We understand your comments regarding the room and shower space, as our hotel follows the ibis budget concept, which focuses on compact, functional accommodation designed for short stays.We appreciate your review and hope to welcome you again on a future visit to Zurich.

住宿方回覆: Dear Guest,Thank you for sharing your detailed feedback. We’re glad to hear that you ultimately enjoyed your stay and appreciated the hygiene, amenities, and breakfast at our hotel.We also take note of your initial concerns regarding room cleanliness and breakfast preferences. Your comments are important to us and will be shared with our team to ensure we continue improving our guest experience.We appreciate your honesty and hope to welcome you again for another comfortable stay near Zurich Airport.Kind regards,The Ibis Budget Hotel Team

住宿方回覆: 感謝您給予我們如此高的評價，並分享您在蘇黎世機場宜必思快捷酒店的入住體驗。我們很高興得知您覺得我們飯店位置便利，方便前往機場—這正是許多客人選擇入住我們飯店的原因。感謝您的評價，期待下次途經蘇黎世時再次光臨。