阿瑪麗亞別墅 - 裡布尼亞飯店

Ich hatte einen Kurzurlaub mit meiner Mutter gebucht! Wir hatten ein Zimmer in der Villa Amalia! Das Personal und das Frühstück auf der Terrasse ein Traum! Toller Blick! Doch leider sind die Tauben auf der Terrasse sehr störend, wie invasive Geier stürzen diese sich and volle Teller! Die Kellner sind überfordert! Eine Katastrophe, sehr unhygienisch! Das Zimmer war sehr groß, leider aber muss ich sagen,sind einige Mängel im laufe des Anreise aufgefallen! Alte Fensterläden die morsch waren, wo die Farbe runtergegangen ist ! Loser Toilettenhalter, wodurch die Rolle nicht haltet! Klimaanlage funktionierte nicht, Lauter Discomusik, keine Möglichkeit zu schlafen! Die Gartenanlage wird nicht gegossen, nicht gepflegt, alles verdorrt ! Sehr schade! Am Beach nur 60 Liegen für 150 Gäste , der Strand ist ein öffentlicher und gehört nicht dem Hotel! Es sollte dringend renoviert werden! W

Staying in the villa side of the resort, my husband and I spent 5 days at Liburnia Villa Amalia and enjoyed our time there. The villa and hotel was extremely well located with ample shops, cafes, parks, restaurants and more within walking distance. Our room was a little rundown and could do with some TLC - particularly the bathroom which leaked and became a slip hazzard very quickly. We also didn't have functional WiFi. The amenities of the pool, private beach and wellness rooms were lovely, the terrace was stunning, and we enjoyed some live music while we were there. The food was incredible and true quality, and dinner service was always wonderful. However, we do have to point out the differing and at times poor service we received there. Staff ranged from exceptionally competent and lovely, to downright disinterested or 'switched off'. We stayed at the villa at the same time as a large family wedding, and to say this family received special treatment is an understatement. At breakfast, staff often ignored other guests to attend to this family, disruptively moving tables, making others' wait prolonged time for water and coffee in favour of this family, and so on. This family was rude and inconsiderate to other guests on most occasions, interrupting to demand service, and had practically taken over the pool to the point of others leaving. They were also provided food and drink by the pool, while we were told we could only have small snacks. On checkout, the receptionist fully halted our process to attend to this family twice, despite the fact that we were waiting in the queue for some time and were mid-sentence when this happened. The receptionist then made a comment seemingly to justify the disruptions which was frustrating. I can fully appreciate these were significant guests for the hotel and no doubt provided great opportunities. But it was so disappointing to feel 'lesser than' and dismissed as a result. It also meant our stay concluded on a somewhat bitter note. We loved the region, but we're not sure if we would stay at this hotel again.