MMegan HI have to say, I was pretty disappointed in this Hampton after reading all of the great reviews and seeing the trip advisor choice award 2024 as well. Our room was fairly clean, but things were missed like the countertop of the wet bar, etc. We booked a suite room to sleep my family if 6. We had to go back down to the front desk for bedding for the sleeper sofa after even confirming at check in that there was indeed bedding in the room…there was not. The phone did not work which I tried to use to call about the missing bedding. The towels were also paper thin (could really use replacing) and again we were only given 3 towels and two wash cloths in a room that sleeps 6. When you book a larger room at a higher rate and state that the number of guests is 6, it is honestly expected that the proper amenities are in the room or at least given to you at check in. Having to continue to ask and hunt down what is needed is not good hospitality in my opinion. The breakfast was really not good either (there were very few options and what was offered looked as though it had been sitting there for days…tasted as such as well. The eating area was also not being serviced. Every table was dirty as they were not wiping them down between guests. Lastly, the overall experience from the employees was lackluster. No one greeted us when we walked by the front desk at any time. If we needed something, we had to get their attention. There were no, “good mornings or welcomes” Heads were always down at the desk/computer. I think Hamptons in general have gone down hill especially for the price. If we are in the area again, we will be staying elsewhere.
訪訪客用戶Not sure what cleaning solution is used to wipe down surfaces but it was unbearable and so strong it was nauseating. It reminded me of the horrendous cleaner used during covid. The entire hotel wreaked of it. Most would say at lease you knownthey are cleaning but it was too much!
HHaydenClean hotel, but expect to smell Smokey smells in even a non smoking room the smokers in the hotel smoke so much the smells come through the walls.