Sultana
2022 年 9 月 8 日
I would have liked to give this hotel a better rating but the only plus thing was the pool area and the fact it wasn’t over crowded. There was a connecting pool with water slides which we couldn’t use and the pool at times looked like it needed a clean.
Where do I start when we went into the hotel room I was shocked and debated whether I should change hotels. TV didn’t work, the cupboard has a few hangers and that was the only storage space we could use. No safe secure place to put valuables.
The mirror/desk was impractical I couldn’t use it as no access to it and it was painted shut.
The bed underneath had dust the wooden board was dusty surrounding, the mattress very hard and the base has cardboard on top of the base to Support the mattress.
The shower didn’t work, first two days was having a cold shower when fixed by our last day the hot water stopped working again.
The bathroom tiles had cracks and the shower had seen better days.
I had to ask for the room to be cleaned and the bed sheets to be changed which they did once in our stay 7 day stay The balcony door didn’t close all the way and you could hear everything from outside.
The WiFi was terrible at times.
Location wise If I had been aware how close it was to the clubs and bars I definitely wouldn’t have booked this hotel.
You hear very loud music coming from all directions till 1/2am in the morning.
only plus side was the owners who were nice and kind.
翻譯