松崖花園住宿

매우친절함니다. 시설도 매우 클린합니다

Awful customer service throughout the stay. From being left waiting outside our room for an hour after being told someone was going to bring a spare key to never getting through to the concierge to get a shuttle. It is very expensive and everything is added on extra. They paid for the accommodation before the trip and then they added and extra €800 for an extra night and facility fees which they said was not included in the upfront cost but was never specified until check out.

Gorgeous property, unbeatable location. It looks like everything is really far apart, but it is not. The rooms were impeccable all around. Only minor misses were on the communication side with respect to the suite kitchen amenities, e.g. actually having dish soap and laundry detergent available, but not in the room, and the missed dates that the onsite restaurants were open. We spent money buying kitchen items that we later realize we’re not needed because they were included but not provided in a timely fashion. Finally, we put a credit card on file when we checked in, but when we went to the restaurants, it was seemingly not on file which was awkward and not at rectified automatically during our stay. Otherwise, this was truly a stunning and remarkable hotel. Kids loved the beach.

We loved our stay here! We only stayed two nights but wished we stayed longer. The setting is lovely with lush greenery and was lovely to walk around! The restaurants were really nice and the hotel couldn’t have done enough to accommodate our 20mo daughter with a cot and proper high chair provided in the room. Only comment was that the lift down to the Beach was broken so hopefully that will be fixed soon for any disabled holiday goers, we carried our buggy down but next time we’d leave it at the top!

Ein wirklich tolles Hotel! Ich war das erste Mal hier seit es 2018 eröffnet wurde. Erstmal muss ich die hervorragende Arbeit der Rezeption loben, die mir eine Suite mit extra großen Balkon gebucht hatte. Alles sehr sauber, hell, Zimmerservice 1a, was will man mehr. Ich komme auf jeden Fall wieder.

Enjoyed our stay at Pine Cliffs and the golf was great. Staff were fantastic especially Samuel and his sister at the golf club. I wish comms prior had been clearer - was told could not rent clubs - you can! and also that laundry was a service - we had a washing machine in our room! Could have saved us a lot of luggage - clubs (x3) and 2 weeks of clothing! Else everything was great - fantastic resort.