路易斯威爾東北智選假日飯店(Holiday Inn Express Louisville Northeast)

The only disappointing aspect was that the bathroom sink faucet barely stuck out into the sink. When washing our hands, our hands touched the back of the sink in order to get under the water. I’m so doing, water would collect on the counter surface and run to electronics (a safety hazard). We had to place a rag or towel around the faucet to prevent this water collection. Otherwise, the stay was wonderful. The bed was very comfort, everything was clean, and the staff was hospitable. And, the hotel was within walking distance to shops and restaurants. If the faucet was fixed, we would come back.

Room was awesome. Day staff was awesome. Night staff charged my account double what it should have been. Have to wait 7 business days to get my money back. That is very frustrating.

fine for 1-2 nights however pool wasn't to my liking as nobody used it and pool's filter wasn't even on, so decided not to us it myself to avoid contracting anything.

Probably won’t be back. Overcharged for a 3 night stay, with very little concern shown for this error. Seems I need to chase them down to correct their mistakes. Nothing worse than TERRIBLE customer service!

All of the above it met all my needs in every aspect except one morning the staff forgot to heat up the warming trays under breakfast food and the problem was rectified very apologetically

I like the swing in the front with the little trees growing around it but it would be nice if there was walking stone to the swing. The swing would be great in pictures for the family but no real way to get to the swing.

Stopped here overnight. We loved it the beds and pillows are the most comfortable. It was like sleeping on a cloud. Room was super clean and breakfast was just enough.

The staff was always available & ready to help me or answer questions. The room was clean and the breakfast had a variety of food to pick from & is my fav part! I will continue to stay here anytime I need to travel. 10/10

They over booked and gave our room away. We had to use a room with a king bed and a sofa bed for 4 adults. Very inconvenient and uncomfortable. Do not suggest using Holiday Inn Express.