森林住宿加早餐旅館(Forest)

Nipped in looking for some welcome shade to have a drink and snack. The staff were very attentive and polite. We ordered our snacks Garlic flatbread and a Marinara, as the wasn't a lot to chose from on the nibbles and sharing front. The food arrived looked ok at first, however, no cutlery or napkins until we asked for them. To be honest the food was very mediocre, not tasty, quite bland really. The extra £3.50 for a bit of cheese on the flatbread was a bit steep. In fact whilst we were there, a customer took his food back to the kitchen, saying it was rubbish. Sorry, not to our liking and as such, we shan't be returning.

Had a great stay at Forest, we arrived early on Friday afternoon & fortunately were allowed to get into our rooms a little earlier. Very friendly staff at check in, both our rooms were nice & clean. Bar staff nice, excellent breakfast, looks great inside & out & very clean. Forest is set in a lovely location, we were blessed with good weather. I would definitely recommend this hotel for a short stay, if we're ever back in the area we will be staying with you again. Thanks again & greetings from The Netherlands....my son says Dooeee!

My wife stayed on business so here is her review.... GF and GFA on the menu is the some of the best food I've had. Loads of pillows for the bed which is super comfy. Staff and service lovely, friendly and fabulous both nights. Can't wait to come back. x

Had a meal and drinks at forest at fence and stayed over in the hotel afterwards. The room was nicely decorated but the bed was a small double and the room at night was far too hot with the heating on full blast at nighttime. The food was very disappointing though we had at night. I ordered Cumberland sausage and mash only to be served plain pork sausages. When asked the waiter was told No definitely Cumberland sausages. The sausages were plain pork sausages know because was served the same at breakfast that were advertised as plan pork sausages. My wife had a chicken pasta dish which was ok but nothing too special. We ordered some cocktails also only to see the bar tender using pre made funky cocktail mixes and pouring this into cocktail shakers and passing these of as proper cocktails made on site at the bar.

When I arrived I checked in at the restaurant till. The waitress that checked me in got the hotel bookings up on the till but it faced the restaurant so the guests sat behind her and myself could see all the names of people saying there that night which im not sure is in line with GDPR rules. Anyway, she was multitasking and putting a food order through at the same time which was fine but she then turned to me and said ‘ I bet you wondered what the **** I was doing then’ in a joking manner. I got given a slip of paper with breakfast times on but the emergency number was blank and hadn’t been filled in. I also wasn’t told that there was no staff in the hotel overnight. My room was located on the ground floor at the front of the hotel backing on to the main road. I was awoken at 11.30pm by a gentlemen banging on the front door for an hour screaming ‘let me in’. I didn’t feel comfortable opening the door as there was no way for me to know who this person was. I eventually found an emergency number on a booklet in the room and rang the lady to let her know of the situation. At first she said thank you for letting her know and to ring the police if I didn’t feel safe. After some convincing she agreed to drive down. She came to my room to say the gentlemen was staying there and that his key to he front door didn’t work. The man she had let in was clearly intoxicated and I could hear him banging round upstairs. When I finally got back to sleep I was then woken at 2.15am to a leak in my ceiling. It was coming through the ceiling light onto the bed and getting me wet. The water was running quite heavy and I was worried that someone has left a bath or shower on upstairs. I called the emergency number back numerous times and no one answered. The leak did stop but my bed was cold and soaked and therefore couldn’t sleep in it. I had to leave the hotel in the middle of the night. All I received was a text in the morning saying sorry I missed your call and that you’ve had a bad experience’. I am disgusted by the customer service and it was certainly the worst hotel stay i have ever experienced. No offer of a refund for the night was given.

I didn't realise I'd have to request a room clean on a daily basis, so even though the Team had been in to replace towels and empty the bin, the bed remained unmade and the cup was still dirty. Bathroom was far too cold for use at night and in the morning as no central heating, just a heated towel rail. Bathroom floor was covered in hair strands which definitely were not from my head - one of my pet hates - which could only mean the floor hadn't been swept or mopped recently. No water in the room. There was a spare restaurant chair and fan left outside my room door both nights. It's a good thing that my case wasn't larger as i may have struggled to pass these. But as a partial recompense for the bedroom non- clean, Gary did give me 2 complimentary bottled waters the last night. Staff are absolutely lovely, but you can see where there are cost cutting activities. The online express checkout and pay appeared to take my card details but then the screen showed an error on the final page and although i could see the transaction on my card and Google pay app, i was informed the checkout had not completed as it was still in pending status. As i didnt want to pay twice, i asked for a callback if it didnt go through within the next day. Not greeat first stay impressions unfortunately.

We visited some friends in the local area and decided to stop here for Sunday lunch, was such a lovely visit. The food was excellent, we all had roasts and absolutely loved them. The a**osphere was superb and having the fire on was a bonus. Would 100% recommend this little gem. Thanks to all at The Forest.

Comfortable modern rooms with excelent foos served in resteraunt

7 of us ate at the Forest on Sunday. Service was friendly, polite, and food was excellent. We were all impressed. One of our group had the roast chicken which was lovely but a very large portion. Others would have liked to have ordered the chicken but felt it was just too much to manage. We felt it would have been better planing to have offered a smaller size or even sliced but to include the stuffing too instead of that being an extra priced additional item. Yorkshire were huge and very tasty. I had the pork which was tender and tasty. We couldn't fault what we had. Thank you. However, we felt that the service for drinks was so slow and could almost be classed as non existent. With some of our drinks not even turning up. So we had to chase after staff. It was also a shame that my 94 year old Mum was unable to enjoy a drink with us as everything she asked for wasn't available. ... sweet sherry, cinzano and lemonade, babysham, sweet wine. So whilst we were doing everything to include her we were unsuccessful. Ended up asking for a half of shandy and a pint turned up which was not suitable for several reasons including ability to manage the weight of the glass and enjoy her drink. We had to get it poured into half pint glass. We appreciated the fact the menu offered mini sized desserts, however the choice of these was limited to about 3 I think including ice cream and Portuguese tart. It would of been nicer to be able to just have small sizes of all the other lovely puddings available. Our biggest bug bearer was how loud the music was which was quite intrusive into our ability to chat across a fairly large table and once again keep Mum involved in the conversation and experience. It did seem to be a little quieter towards the end of our meal. We all enjoyed our meal and said we would return. Thank you.