俄克拉何馬市奎爾斯普林斯希爾頓惠庭飯店(Home2 Suites by Hilton Oklahoma City Quail Springs)

They gave us a room that wasn't clean or ready. We had to be given another room, then we got settled in that room then discovered that room had a broken heater. We had to wait about an hour for another room to get cleaned and ready for us to use. This all happened at 11pm after a long 13 hour drive. We arrived at 9pm and didn't even get to rest till all this ordeal was over. The clerk was amazing she cleaned the room herself and did all possible to accommodate us.

The staff was awesome very friendly and went above and beyond making our stay amazing. We would definitely stay again !!

There was hair in multiple areas of the room, including on the phone and in the bathroom. There was no soap in the entire suite, so no bar soap for washing your hands. The walls are very thin and you could hear our conversations from other rooms and outside of the rooms in the hallway. I stayed two nights and saw the exact same takeout food container, sitting outside of a door in the hallway the entire time I was there. You can tell some items were upgraded, but overall it’s still dirty, and in need of cleaning and revamp.

The room was clean and the hotel was in a great location. The breakfast was sad. No fresh fruit, only limited quantities or options aside from cereal.

Nice place. Very friendly staff. Very clean and breakfast was good.

Pros - very quiet, very friendly staff, fair breakfast selections (pretty standard, good but nothing special). Loved the room size and amenities (microwave, refrigerator) Cons - poor beds, water pressure in bathroom sink almost non-existent - curiously, same in the adjacent room in which my son and his wife stayed. Water pressure fine in kitchen sink and bathtub/shower. Remember to ask for daily room service if you're interested, otherwise only every fifth day! Pool water murky. Overall, better than average for this class of hotel but certainly could use better beds.

Easy check in and check out! Comfortable room for the stay.

Pros: Location was safe, easy to find, and near what we wanted to do in Hot Springs, free parking, large room, pool area & fitness area, free breakfast was good (kids liked it). Cons: The room needed an overahaul and was worn out. Carpet was dirty/stained, beds were not comfortable, Bathroom was kind of clean. The green wallpaper was a poor/ugly choice but it was also stained with white toothpaste or who knows what all over. Room was worn. The worst were the ****s who thought it was ok to hang out and be loud and obnoxious outside our room. Obviously not the fault of the hotel, but added to the unpleasantness.

Breakfast was good, everything was very clean, pool was a good size, nice outdoor areas, great lication clise to lits of dining and shopping and staff was very friendly and helpful.