I’m a Marriott rewards member so it pains me to leave such a poor review…However when you find an opened condom wrapper next to the bed upon checking in and despite the bed looking made the room and bathroom did not seem clean. We immediately checked out! Only response from staff after showing the picture of said condom wrapper was a half hearted apology and showing us “checked out” in the computer! I would have thought “being mortified “ that any guest would find such a thing would have been a more appropriate response! Went to Hilton close by and was treated very courteously and room was extremely clean!
翻譯
訪客用戶
入住於 2023 年 1 月
家庭出遊
3.0/5
發布於 2023 年 1 月 31 日
We stayed here two nights and the staff and lobby was great. However, our room needed lots of attention. There was a receipt left from previous guests on floor under nightstand (visible), used coffee in the coffee maker, hair on shower wall and dirt and stuff on edges of floor around the floor.
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訪客用戶
入住於 2023 年 1 月
家庭出遊
5.0/5
超棒
發布於 2023 年 1 月 31 日
We enjoyed our stay here - the location was perfect for our needs and the staff were very friendly and helpful. The room was nice, the bed was comfortable, and the breakfast choices were a nice change from the usual offerings at other hotels. We will definietly return to this one when back in the area.
翻譯
訪客用戶
入住於 2023 年 1 月
夫妻/情侶出遊
5.0/5
超棒
發布於 2023 年 1 月 31 日
Very nice hotel with very nice personnel!! the breakfast guy Is awesome, the breakfast was really delicious! everything was perfect!! good services, clean, strictly recommended for route 66 travellers! we Just stayed One night and we had a nice rest
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訪客用戶
入住於 2022 年 5 月
夫妻/情侶出遊
5.0/5
超棒
發布於 2022 年 5 月 2 日
This hotel has fairly recently been renovated. The bathrooms are updated and have a shower rather than a tub, which is highly preferred when we travel. The window also has a blackout shade instead of the curtains that gap. Very dark in the room!🙂. The bed was. Wry comfortable and the linens were nice with very thick towels and soft sheets. It would have been nice to have a softer pillow, but that’s being a little nit picky. But I saved the best for last!! From the minute I walked in the door to the second I said goodbye at the front desk I felt like a valued member of the family! Mauz at the front desk gave me the best room and a big smile! He was so friendly and efficient! That evening we stopped in at the bar for a nightcap and had the pleasure of meeting Mike, the bartender! He’s the greatest guy! We stayed much longer visiting just because we enjoyed him so much! We were lucky enough to have Mike fix and serve our breakfast the next morning. He must wear many hats and he wears them well! There were two ladies at the front desk when I checked out and both were personable and friendly. I can’t end this review without giving a big shout out to the cleaning staff. Our room was immaculate!! I’ve added this hotel to my contacts. We will be back! Great location too for a good selection of restaurants close by.
翻譯
PJAveryVermont
入住於 2024 年 5 月
家庭出遊
4.0/5
很好
發布於 2024 年 5 月 27 日
Stayed for 4 nights while moving out of our house in OKC. Large comfortable bed with ample amount of plugs for our electronic devices. Rooms overall was very clean. Could hear the guests in adjoining room but it wasn't an issue since they were quiet for the most part. WiFi in our room was inconsistent. Sometimes it would connect and stay connected. But a majority of time we couldn't stay connected. Wasn't big enough of issue since we didn't stay much in the room but would have been an issue if I had been trying to telework. Service by the staff top notch. Everyone super friendly. Plus they even held a bag of drinks I had inadvertently left in the fridge when we checked out. Would recommend this place for an extended stay if you are needing a place and WiFi connectivity wasn't an issue.
翻譯
Sycamoresue49
入住於 2024 年 9 月
家庭出遊
5.0/5
超棒
發布於 2024 年 9 月 19 日
Very pleasant stay. The staff was very helpful and friendly. The room and common areas were clean and spacious. We appreciated that there was a bar and restaurant on site. Menu is small, but the food was very good. We will definitely stop and stay there again when driving through Oklahoma City..
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wbsooner
入住於 2024 年 7 月
夫妻/情侶出遊
5.0/5
超棒
發布於 2024 年 7 月 8 日
Hotel was friendly, convenient location. Front lobby morning hostess was amazing. Room was clean. Staff friendly. Had coffee downstairs in the morning. There were a lot of softball teams at hotel; they had area for them to hang out in without bothering other guests. Pool was nice.
翻譯
Leslie V
入住於 2024 年 2 月
獨自出遊
1.0/5
發布於 2024 年 2 月 19 日
I’ve stayed here many times in the past but never again. Upon arrival, I was told I qualified for an upgrade as I am a Titanium Elite Bonvoy member. At first, my third floor oversized king room smelled strange. Then I noticed things like black mold or mildew on the ceiling in the bathroom and multiple cracked bathroom tiles. But I crawled in bed and fell asleep anyways. Two hours later, I woke and found my pajamas soaked on one side. Leaping out of bed, I assured myself that I hadn’t reverted to childhood and had an accident. But it appears that a prior guest had either spilled a large amount of liquid on the bed or, ewww, had the aforementioned type accident. The bedding was soaked. Ewwwwwww!
翻譯
TLBowman
入住於 2024 年 1 月
家庭出遊
4.0/5
很好
發布於 2024 年 1 月 11 日
I will preface this by saying that the manager and front desk person did address my issues and did do their best to correct the issues. I was traveling to OKC to meet up with my son and his family for his birthday. We were wanting to have dinner at Ramsey's Kitchen and I wanted a hotel near that location. I tried for several days to find a hotel in OKC that didn't have terrible reviews and offered breakfast. Not having breakfast was a deal breaker for me. Since my son has a 5 year old daughter - we needed breakfast. I called Marriott, after not having any luck on the website, and was offered this hotel with the breakfast rate. I checked the reviews and while they weren't terrible, not all of them were great. But the hotel was in the area that I needed, so I booked it. I had two queen rooms: 419 and 421. Both were clean on the surface. However when I dropped a vitamin on the floor and was down trying to find it, instead I found a LOT of trash (some disgusting) under the dresser. That was my straw. As to the actual room conditions: there is condensation around the windows and water pools on the window sill in both rooms. The paint/paper is peeling away from the walls near the AC in both rooms. There is a pink stain on one wall - in each room. And the baseboard in the bathroom in room 421, under the sink is peeling away from the wall. On the surface those are minor issues. There is a mini fridge, microwave and coffee pot in the room. There isn't a closet but rather a wardrobe that is rather small. You have to hang your clothes front to back rather than side to side like a normal closet. That made getting to items in the back hard. The dresser is comprised of a storage box type. Those were stained/dirty. The lighting in the bathroom leaves a lot to be desired when it comes to doing makeup. I did like the walk in glass shower. There is lotion, shampoo, conditioner, body wash and hand soap in the room, if you forget yours. The beds were awesome. They were very comfortable and I have zero complaints about them. There is ample storage on the dresser and quite a few power outlets. My main issue aside from the unfortunate find under the dresser was the breakfast. There is a menu in the room. But those items listed for breakfast is not what is offered. Or at least not what we were offered. We stayed three days. On day one we were offered eggs (either liquid or powder), sausage, and toast. I asked for toast and fruit. I was given semi cold toast and a tangerine. There was no cereal, no pastries, no omelets, no other sides or menu items as listed on the room menu. I don't recall if there was juice or not - but it wasn't in the breakfast area. I was told at check in that breakfast was "cooked to order." Cooked to order in advance - not upon order. There was coffee and hot water in the lobby. Day two- the same as the day before. I got toast and two bananas. The breakfast person was very apologetic. I explained that I am limited to what I can eat and there