The staff was very attentive and polite. The rooms are well constructed but, not all the outlets worked. I wish I had known about the 32$-a-day parking.
We decided to stay somewhere different from our usual hotel when we visit OKC. We chose AC hotel for its location, price and pictures of the room. I did not absolutely hate it, but I would not be back. Our room was dirty. Upon arrival I can tell the room had not been cleaned enough between guests. The floor felt dirty on my bare feet. There was hair and dust on the window sill. Hair in the shower, shampoo streaks on the glass door and the toilet looked dirty too. On day of checkout, I dropped water and went to clean it with a towel and it was FILTHY! During my checkout I stopped to ask the receptionist a question about my valet fee and her tone was so rude, as if my question was stupid (and maybe it was) but damn girl, who pissed you off? Overall the experience was disappointing. Oh, but the Valet team was great!
We recently spent the weekend at the property. Had a great experience overall. The staff was very friendly and helpful from the front desk to the breakfast area to the bar. They do charge for their breakfast- $11.99. Hotel price was fair too. We would definitely stay there again!
不錯
42 reviews
4.0/5
每晚起價
NT$2,657
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4.4/5
滿意
This hotel is in a great location and the staff was very friendly. We stayed in Bricktown for spring break and it was a central location to everything we wanted to do- about 15 minutes from everything outside of Bricktown. There is no free parking. We chose to do the valet for $34 a night, but there is a parking lot across the street for the same price. Our first night of valet was comped because it took over 30 minutes for us to get our car. We didn't have an issue after that. The hotel room was average. I suggest you bring your own pillows. Our 5 year old twin boys slept on the pull-out couch, but they are pretty easy going. Breakfast was also average. We stayed 2 nights and they had variations each morning. The pool was big but NOT HEATED. This doesn't seem like a big deal, but man was it chilly! The spa was also large and clean. Our twins had a great time swimming and it was the highlight of our trip :)
訪訪客用戶This is an older location. The bathroom tile had been repaired many times. There was trash lying on the hall floor - I saw housekeeping in the floor but the trash was still there hours later into the next day. Breakfast was cold. Not room temp but cold. Eggs, bacon, biscuit. Orange juice was watered down and flavorless. Disappointed. Not the HGI we love and expect.
Our room wreaked of body odor, the carpet is deplorable, so We kept our shoes on even sleeping with them on. The tv didnt work, this property also has a theft problem of deposits which caught me off guard, $100.00, took 15 minutes to check out because our money wasnt on the property the ”Manager” had it. however, there was a lady from Denver whom had made 3 trips back to the property to get her $. The man at the desk asked if I remembered him putting our money into an envelope and sealing it, responded yes I did, proceeded to tell me that their are now two empty envelopes!!!!! I'm not one to judge live your life as you choose, but I refuse to be surrounded by SEEDY individuals, there wasn't a shortage of those at this location. So run, run run as fast as you can, save your money.